Clay Hotels, Pinson

"The main issue with this hotel is the NOISY elevator. I shared a room with my brother and nephew. We did not sleep good at all. We heard the elevator all night. I am not sure if the elevator is just old and wore out or if the cables need greasing or what. It is very disruptive. They have two elevators but one didn't work and was out of order. From other reviews - this issue may have been around for a while. As a note - we were in room 502. I am assuming all rooms near this elevator can hear the noise. Room 501 definitely can because it's closer than we were. This would probably include rooms 101, 102 and all other series to the 14th floor. The hotel is very nice and very clean. It is unique and has a very "boutique" feeling. I would have rated all 5's if not for the elevator noise. "

"Everything was great , nice room good location and super friendly staff. Tamya was great. "

"Excellent hotel! We enjoyed our stay! "

"Room was fine - dinner staff was very friendly - breakfast staff was very rude. Barely made eye contact with us, we had to find our own silverware had to ask the front desk for our breakfast vouchers - just overall a terrible experience we will not be going back "

"We will likely never stay at a Hampton Inn again after staying here."

"There was a tick in the bed and the toilet wouldn’t flush! They offered a $50 rebate! Not acceptable."

"I have zero complaints. The room and hotel were clean, the check in staff was very helpful and cheerful."

"Great location. "

"Ok for price . Could use a remodel . Everything is very old . Flooring , furniture , tubs etc "