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Reviews of Comfort Suites

2.5 out of 5
Comfort Suites
115 Fair Brook Drive, Clarksville, TN

Reviews

8.2

Very good

Rating 10 - Excellent. 211 out of 457 reviews" "
Rating 8 - Good. 124 out of 457 reviews" "
Rating 6 - Okay. 60 out of 457 reviews" "
Rating 4 - Poor. 42 out of 457 reviews" "
Rating 2 - Terrible. 20 out of 457 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

KIMBERLY, Ankeny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office staff was very helpful and pleasant.
Stayed 1 night in Apr 2024

6/10 Okay

Mary

Liked: Amenities
Disliked: Staff & service
The environment is quiet, so I loved that. The cleaning however is not good, i left m room at 11am and returned at 3:30pm, only to find my room as dirty as I left, the towels were all over in the bathroom on the floor dirty I actually took a video of it. I had to go to the front desk to ask for someone to come clean. The person came collected the towels and did no cleaning at all and left. I also wish the dis something about the house keeping dept to help them communicate better, very few to none can speak English and we had to do google translator.
Stayed 4 nights in Apr 2024

8/10 Good

Stacey

Stayed 1 night in Apr 2024

8/10 Good

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Tadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and quick check in
Stayed 1 night in Apr 2024

8/10 Good

Harry

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was a very foul odor throughout the first two floors that smelled like a skunk, it was very off putting and impossible to over look. I was very displeased with the room, it was set up strangely, with no trash can in the living room area, furniture looked dirty and was very uncomfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quiet clean place. Reported minor problem with ants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Matthew

Stayed 4 nights in Apr 2024

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service, property conditions & facilities
House keeping could’ve done a better job. There was candy under the ottoman and the bottom sheet had holes in it👎
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Good breakfast, just a nice place to stay.
Stayed 1 night in Mar 2024

6/10 Okay

Charlene

Travelled with partner
This is an older hotel which needs an upgrade in some areas. The room we had which was a King Room Suite was very nice in size but the bathroom door and walls needed to be repainted. There were actually two rooms but there were not any storage areas at all for our stuff. We had the desk as the only flat area. There was a n area to hang your clothes but in the bathroom area there were no towel bars so no place to put your towels after you used them except on the floor. The vanity area was small so could not put them there. It was an average hotel for that price.
Stayed 1 night in Mar 2024

4/10 Poor

Julius

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t normally write reviews, but this place is one to avoid. We only needed a place to sleep for the night during a long drive. The room had an overwhelming odor of cigarette smoke mixed with whatever freshener was used to try to mask it.
Stayed 1 night in Mar 2024

4/10 Poor

Chasity

Disliked: Amenities
It was quite, but the room service was not good .we stayed two nights and did not receive room service.and can't get ahold of Expedia customer service
Stayed 1 night in Mar 2024

4/10 Poor

Loren

Disliked: Cleanliness, property conditions & facilities
Very chemical smell in the rooms. Curtains do not close to block out light. So much water damage in the ceiling tiles.
Stayed 2 nights in Feb 2024

10/10 Excellent

Frona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My children really enjoyed. We had a very great time. The staff was very helpful and pleasent.
Stayed 1 night in Jan 2024

8/10 Good

Jon

Stayed 4 nights in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located to restaurants, etc.
Stayed 1 night in Feb 2024

10/10 Excellent

Eeleyah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love this place! The room was modern and very clean. The bed was soft and warm. Everything worked as it should. The breakfast buffet was top notch and hot. The staff is super friendly. Had it all at a very good price. Will be staying here again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Rae

Stayed 1 night in Feb 2024

4/10 Poor

NUUTASI

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Traveling along
Not the cleanest hotel. We had to be moved to another room because of an issue that the front desk clerk took care of immediately. I was able to express my concerns of the lack of cleanliness the next morning. I was told they were addressing it and they appreciated me bringing it to their attention. Please note that a tornado ripped through the area recently which may be part of the cleanliness problem. I feel they will work at it.
Stayed 1 night in Dec 2023

6/10 Okay

Robyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Place is very dated and unappealing.
Place was nice on outside, but very ran down on inside and in rooms. Carpet looked dirty and stained and had a bad musty smell. We had to have a room for the night or would have went elsewhere. Kids wanted to swim but pool looked dirty and surroundings very unclean looking. Staff were super kind, but we will not stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Gaby

Stayed 1 night in Dec 2023

10/10 Excellent

Yves

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and accommodating
Stayed 2 nights in Dec 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed December 14-17, 2023 from the young man that checked me in to Crystal and the wonderful lady the made breakfast are the best staff every so friendly and helpful. My room was very clean and comfortable. I wanted to thank all of you so much for an outstanding stay. I will most likely stay again when I come back down.
Stayed 3 nights in Dec 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The stay was wonderful outside of the little kids running up an down the hallways at 11 pm at night ! Not a deterrent not to come back but it definitely could be for someone else. Tighter rules would definitely curve future issues but overall enjoyed are stay and staff was wonderful!
Stayed 2 nights in Dec 2023

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Nov 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and rooms were very sound proof. I traveled alone and I felt very safe in this hotel. The staff was very courteous.
Stayed 3 nights in Nov 2023

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Teejay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Nov 2023

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely a value stay. It provides everything you would want or need at a reasonable price. The rooms are just large enough to be ok, the carpets and flooring are up to date and well cleaned, there is an indoor swimming pool and computer work center. Breakfast provides sausage, eggs, cereal, and a number of breads and waffles. Parking is well-lighted, and everything appears quite safe. Receptionists are quick and courteous.
Stayed 1 night in Nov 2023

4/10 Poor

Gerald

Stayed 1 night in Oct 2023

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Devin

Travelled with family and small children
Disliked: Cleanliness
The room had a weird smell like mildew in it and I reported it to the front desk and she was very nice but didn’t offer and solutions rather an explanation of the why the room had a mildew smell because of the location to the sun. We then started seeing bugs which were called stink bugs on the wall curtains and even removed one from one of our beds. I reported this to the first and again the lady nicely explained why the room had stink bugs in it due to the time of year.
Stayed 3 nights in Oct 2023

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect overnite stop on trip. Nice breakfast. Beds were very comfortable
Stayed 1 night in Oct 2023

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Microwave no heat
Great stay just minor things like the microwave not working in our room. One of the hand towels was dirty.
Stayed 2 nights in Oct 2023

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Would recommend
Stayed 1 night in Oct 2023

4/10 Poor

Micah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean, everything was damp
Stayed 1 night in Oct 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay, comfy beds and friendly staff
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility.
Great place for weary travelers. Bed linens are particularly nice. Clean, quiet and a great place to stay at a terrific price.
Stayed 1 night in Sep 2023
Response from Shiv on 25 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort Inn
Very clean. Quiet. Comfortable. Convenient. Many eating establishments nearby. Helpful staff.
Stayed 1 night in Sep 2023
Response from Shiv on 25 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Plea

8/10 Good

Ann

Stayed 1 night in Sep 2023
Response from Shiv on 25 Sept 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.