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"Staff are amazing. "

"River that runs in front of the hotel needs cleaning..hotel should arrange with the Municipal Authority to clean; hotel was built many years ago and could do well with painting etc"

"Not one single hotel employee knew the wifi password. It was awful! How do the employees who work there everyday not know that answer? Very bad. Perhaps I have been spoiled at other all-inclusive resorts but this place didn’t have good seafood options! Really it lacked variety from breakfast to lunch and lunch to dinner. I paid $300 to upgrade our room and it didn’t feel that fancy! My family is from Jamaica and while we were there visiting one of my family members got into an accident as they were bringing us back to thee resort after dinner in Montego Bay… the car was drivable but it was late at night…I wanted my aunt to be comfortable. So I got her a room at the same hotel. I checked her in around 1130pm Monday and checked out was Tuesday 11am. They charged me $576 for that room. The closest hotel was Riu and it was too far to drive. I know they swindled me bad. The room was not worth $576. I have another trip booked for my daughter’s 30th birthday at this hotel in July!!! I wish I could cancel it! I think you can get a better hotel for the money! I know you can. My family and I also had plans to visit in November for Thanksgiving booking 12 rooms total; I axed those plans the moment I checked out and we’ve now chosen a different hotel! The food and the employees lack of knowledge and the remote proximity to other cities makes this resort a 3 star max for me! If you are thinking about booking this hotel I would encourage you to explore options 1st"

"We had a fabulous 25th anniversary week at CSS. "

"Where the property is located, you don’t have to worry about food or things to do."

"Amazing property, the food was a highlight and the staff could not have been more accommodating and friendly!"

"On Travelocity website stated, dining areas, that is untrue. Breakfast is delivered to your room. Room and bathroom very clean, sheets smells heavily of bleach. But clean. The driver from destination service for transfers was soooo arrogant, he was driving like 100 miles per hour. He broke my suitcase, and lied about it. Destination services for transport i would try to avoid them. Not helpful at the airport, they add on more anxiety to traveling, . "

"Very nice and they made a pretty good virgin piña colada"

"The staff and amenities were good, but we have given this property a five star rating for its location, setting and vibe. It is further down the coast from the big gated resorts and is close to the white river. If you’re independently minded and like doing your own thing - perhaps with a rental car as we had, or even if you don’t- then this offers more freedom than a mega resort . One other thing we liked was that it is popular with Jamaican visitors, not just tourists . It enabled a lot more cultural exposure. The breakfast is excellent, with eggs cooked to order, or a Jamaican breakfast . A small quiet beach and colourful murals as decor make it feel quite personable. There is a bar and an ocean deck. There is also free parking. The accommodation is actually a beach hotel and not a resort like others in Ocho Rios- with multiple pools and the like. It is also a slightly older property with a rustic charm. If you want a flashy and new resort, where you’ll only meet tourists and staff, this is not the place for you. If you want an authentic, decent quality beach hotel vibe and a great base for exploring then we strongly recommend the Sand and Tan"