Clark Holidays from AU$629

When we arrived our flight was late so we thought we would have to walk from the train station to the hotel but they sent a shuttle for us at 11:30pm. Upon arrival check in was easy and Jacob was great. The next day we left and asked the front desk to put a call into housekeeping for towel and coffee service only. And when we returned to our room after a long day our things had been moved room fully serviced and half my gummy meds missing. So I went to the desk lodged a complaint and never heard back from anyone. We ate dinner in restaurant which was awesome but very expensive for burgers and fries and 2 drinks and a bottle of wine. The next day we went to the pool and after the pool we wanted water so we went to the desk and as to put the water on my room only to be told by Slavkov that it had to be done at the kiosk. So we tried to check out at the kiosk only to find room charge was not an option. Something that should have been told to us considering we we in our swimsuit's and was not carrying a purse. Othe than that our stay was good.

Great location great rooms the porch overlooking Macgregor square was great

Hotel was pretty convenient, no hotel bar, but the bar on the hotel level was super terrible. Seriously couldn’t imagine a worse bar - they just didn’t want visitors. Hotel itself was pretty quaint, though the toilet blocked and initially our king room had a queen size bed (staff corrected this thankfully by changing our room). No evening housekeeping.

Excellent location in a safe walkable area with many options for dining and shopping. Amenities at the hotel were lacking, request for housekeeping 24 hrs prior resulted in new towels, restock of coffee pods, mind you decaf because that is all that was available, sheets not changed & a cursor wipe down of bathroom. Coffee pods were not replenished daily, ice was a chore to get, no ice buckets, had to request from the front desk & the phone in the room did not work so all requests had to be made in person or by text! Spa was lovely but you had to leave the hotel and walk outside to access.

We will definitely stay here again. Short walk to Union Station.