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iStay Hotel Ciudad Juarez

3.5 star property
Central hotel connected to a shopping centre in Ciudad Juárez with free parking

Choose dates to view prices

iStay Hotel Ciudad Juarez offers a convenient urban retreat with thoughtful amenities. Guests enjoy free WiFi, on-site shops, spa treatments, and a bar. The indoor pool and gym provide perfect activity options after exploring the city center.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Gym
  • Housekeeping
  • Laundry

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Cable channels
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Cable channels
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Cable channels
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hairdryer
Private bathroom
Cable channels
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.2 km
  • Plaza de las Americas - 3 min walk - 0.3 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km
  • Chamizal Federal Public Park - 5 min drive - 1.9 km

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Fiesta Inn - ‬2 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Cafe Veracruzano - ‬10 min walk
  • ‪Applebee's - ‬4 min walk

About this property

iStay Hotel Ciudad Juarez

Hotel near Paso del Norte International Bridge
At iStay Hotel Ciudad Juarez, you can look forward to shopping on-site, laundry facilities and a gym. The on-site restaurant, Restaurante la Pergola, serves breakfast. In addition to a business centre and babysitting, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), free newspapers and a porter/bellboy
  • A TV in reception, a 24-hour front desk and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All 146 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 40-inch plasma TVs with premium channels
  • Free infant beds, daily housekeeping and desks

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In-room safe, desk, blackout curtains, soundproofing
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  • Pool
  • Parking included
  • Free WiFi
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8.8 out of 10, Excellent, 1,904 reviews
The price is AU$141
includes taxes & fees
19 Dec - 20 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante la Pergola

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 150 for adults and from MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does iStay Hotel Ciudad Juarez have a pool?

Yes, this property has an indoor pool.

Is iStay Hotel Ciudad Juarez pet-friendly?

No, only service animals are welcome at the property.

How much is parking at iStay Hotel Ciudad Juarez?

Self-parking is free at this property.

What time is check-in at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at iStay Hotel Ciudad Juarez?

Checkout is at 1 PM.

Where is iStay Hotel Ciudad Juarez located?

Located in Zona Pronaf, this hotel is within a 10-minute walk of Hospital de la Mujer, Plaza de las Americas and Ciudad Juárez Art Museum. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 15 minutes.

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Reviews

iStay Hotel Ciudad Juarez Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 733 out of 1179 reviews
Rating 8 - Good. 234 out of 1179 reviews
Rating 6 - Okay. 110 out of 1179 reviews
Rating 4 - Poor. 49 out of 1179 reviews
Rating 2 - Terrible. 53 out of 1179 reviews

Reviews

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
is a nice hotel , great breakfast food
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and staff was very helpful. We would defenetly stay at iStay again
Stayed 2 nights in Nov 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast lots of choices !
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities
Good place
Stayed 1 night in Nov 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel as always
Stayed 1 night in Aug 2025

8/10 Good

Lalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities,breakfast was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Surruge

Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing, hotel staff was friendly. Will stay there again.
Stayed 2 nights in Jul 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
Very Nosey place
Stayed 2 nights in Oct 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Aug 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping Paola does an amazing job, front desk staff super friendly, great place this was my 5th time at this hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Saquib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY safe. high quality breakfast. Friendly service. Good AC.
Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
Front desk and staff specially Fernanda, checked us in starting great customer service throughout our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel for our short stay.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Outstanding service
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service
Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Excellent place
Stayed 1 night in May 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super nice this was our third time staying here
Stayed 2 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities
The front
Stayed 2 nights in Oct 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff fantastic place
Stayed 1 night in Apr 2025

10/10 Excellent

Silbia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights and hotel felt secure and was clean. Included breakfast was our stay and that was delicious. Friendly staff and nice open area. Will stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times & I feel comfortable & enjoy the stay every time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mariangel

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Good location
Stayed 2 nights in Jun 2025