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"Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating "

"Good environment "

"The green landscapes The villa area is large The beds are comfortable. Nice swimming pool Great balcony They don't understand English well. The place is used for group events, and the noise continues until 11pm. "

"Good experience there with good service."

"Gorgeous scenery of nature"

"The place is a little bit far from the main road, but the site is quiet and nice. We enjoyed all the facilities and had a nice and delicious meal in the restaurant due to heavy traffic. The price is not low; however, all hotels in Puncak are not cheap too. However, some facilities are worn out. "

"Nice for family vacation"

"Not so good, facilities too old"

"Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to...

" A great one stop hotel for family. Pelayanan perfect from the beginning till the end. Receptionist atas nama Alya sangat perfect dan mengerti pekerjaannya dengan baik, pengetahuan mengenai brand sangat excellent, Breakfast staff Mbak Ellisah, sangat attentive dan tau dengan baik guestnya yang menginap lebih dari 1 malam. fasilitas yang sangat terjaga dengan baik dan makanan yang disajikan baik breakfast, stall tenant ataupun room service dengan rasa yang sangat baik. definitely will be back...

"The room and bathroom were dirty and not well maintained. The WiFi connections were spotty. No AC or heating unit in the room."

"Nice quiet break "

"Nice area and quiet. Lovely staff. Very hard and uncomfortable bed though."