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"Saya pesan kamar non smoking, tp kondisi kamar bau rokok banget, akhirnya minta pindah kamar. Di kamar kedua awalnya tidak bau rokok, tp begitu AC dinyalakan, bau rokok mulai menyengat kembali, sampe akhirnya kami keluar hotel utk dapat udara segar. Sepulang kembali hotel akhirnya kami minta ganti kamar kembali, dan kali ini tidak bau rokok, tetapi bau apek seperti kamar yang jarang dipake, apalagi kamar mandinya. Karena kondisi sudah terlalu malam, dan anak2 sudah mengantuk, akhirnya saya...

"Nice & comfortable hotel to stay. Surrounding pretty quite for a good relaxation trip. Intend to bring some friends (around 20 pax) next year May for another trip. Looking forward to come again"

"This is an affordable place for everyone who wants to explore Bogor area. The location is perfect, close to shopping center as well as the botanical garden. Breakfast has some Indonesian menu options. The main cons for this place is the facilities that are not well maintained, AC remote didn’t work, electricity outage happened many times during my stay, like 4x in the morning."

"Rooms are new and clean. Bed was comfortable. Breakfast options were acceptable. Nothing much around the hotel area."

"Convenient as there's a mall right infront of the hotel"

"Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating "

"Good experience there with good service."

"Modern hotel and very clean. Unfortunately service is very poor. Had to wait 1 hour in the restaurant for our food even though it was almost empty. Also, the level of English speaking is not great so it’s hard to communicate as a foreigner. Did laundry service which took much longer to get back then what was communicated. "

"Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to...

"Great hotel and area surrounding. The twin bed are too small though (single bed size) Breakfast also great! The pool has 2 warm jacuzzi and the kids pool were also warm."

"아침 9시부터 아이들 이벤트가 있어서 스피커소리가 매우 시끄러움..시설에 비해 음식이 맛없음"

"Good room a bit old as it is an pld hotel but all the service and envoirment was good ."

"Good, please repair the shower at swimming pool."

"Gooooodsdddddddddddddddd............................"