Search Cilycwm hotels

"Nigel and Jane were the perfect hosts, making our stay very welcoming, from the delicious breakfast through to the well appointed room, with fantastic views of the garden and mountains beyond."

"Great hotel in the heart of the town. The food is excellent, staff warm and friendly, and the parking gated and secure. We love this part of Wales and always try to stay here if vsiting."

"It is very rare that I leave reviews for hotels, but after my experience at the Black Lion Hotel in Lampeter I felt I had to. I stayed for four nights from 16th February and returned the following week for another four nights. During both visits, I had no issues at all. On one occasion I came down for breakfast at 7:30am instead of 8:00am. The manager/chef made it clear breakfast would not be served until 8:00am which I fully accepted and simply waited without complaint. I then returned again on 22nd April for one night on arrival I was confronted by the same individual who immediately spoke to me in an aggressive and confrontational manner bringing up the previous breakfast situation and accusing me of being rude which is completely untrue. When I calmly tried to explain he became more hostile, telling me “you’re not my mate” and threatening to report me to Hotels.com and have me blacklisted. This was said in an intimidating and completely unprofessional way. This happened in front of others, including my colleague, which made it even more embarrassing and uncomfortable. Being spoken to like that without justification was completely unacceptable. It left me feeling uneasy for the rest of my stay which is not something I have ever experienced in over 25 years of staying in hotels. The behaviour I encountered was far below any reasonable standard of customer service, and I would expect much better from any hotel."

"Fantastic food and beautiful rooms. "

"Nice spacious room, clean and comfortable. Good restaurant on property also. Staff were nice and helpful"

"The one night we had was very nice. They were very welcoming and very good host. The room was very clean and had everything you needed and fresh milk was given to us. The location was great just near the river and a short walk from the town. The breakfast was great, you put your order in the night before and it was cooked fresh for the time you arranged. I would definitely recommend it and will definitely be going back there. With there being parking on site a bonus,as you don't have to walk from a car park to the b & b with your luggage."

"Clean rooms, close to everything"

"The hotel is in a perfect location for exploring Devil's Bridge and the surrounding area. We visited the Elan Valley dams and reservoirs, the Silver Mountain and Aberystwyth. The Hotel looks stunning from the outside and inside. A lot of care has gone into every detail of the hotel. Our room was on the top floor. It was very cool and quirky, just a little bit musty smelling. (We couldn't open the windows without a load of bugs flying in so had to keep them closed unfortunately.) The bathroom looked cool but there was nowhere to put anything! Our arrival wasn't the best. We had travelled a fair distance and arrived at 7, when staff were busy with dinner. We rang the bell a few times, we were ignored by staff rushing around with dinner and drinks orders. I asked someone at the bar for help, who said they would ask someone to come and see to us. We kept waiting and eventually I managed to stop someone who just gave us the key card and told us our room was on the top floor. But then, the complete opposite service occurred on our second and third nights when one particular member of staff was really kind, friendly and helpful when we were looking to get a table for dinner. I forgot to get her name but she was amazing and really made our stay. "

"All of us loved the property and location, which is surrounded by green hills. Great morning break fast with Crossants, Muffin etc. We had a great time. Always good to be away from very busy area. Scope to improvements: Better child bed, more coffee/tea/sugar probably with milk small packet in the inside room. "