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" Our stay at Puracepa Urban Suites was excellent, though I wish we had known in advance how the check-in works. The suite is located inside an apartment building and there is no traditional reception, so the experience feels more like staying in an Airbnb. When we arrived, we spent about twenty minutes trying to figure out how to enter the building. Eventually we found the owner’s phone number on our booking confirmation and contacted him. Communication was very quick, and he immediately explained everything and remotely opened the building door and the elevator. The elevator takes you directly to your suite, where an electronic key card is waiting on the table. The apartment itself is beautifully renovated, very spacious, and thoughtfully designed. There is a large bathroom with a spacious shower and toilet. The kitchen is fully equipped with cooking utensils, a dishwasher, and a washing machine, which makes it very convenient for longer stays. The suite includes a main bedroom area and an upper level with a jacuzzi and a steam room, which made the stay feel very luxurious. We also included breakfast in our reservation. Communication about breakfast was done through WhatsApp, where we agreed on the delivery time. The host brings the breakfast on a tray and leaves it outside the apartment door, which is located in the stairwell, so you can pick it up and enjoy it in the suite. We parked on the street in a paid parking area. The owner asked for our car details in advanc"

"All was good plenty of parking don't know if its safe as its very open just luck i suppose. Not impressed with the breakfast not much choice any food that was supposed to be hot was cold no microwave, the bacon was not cooked along with the tomatoes (they were the only hot food offered) "

"Beautiful view of the river and excellent hotel - amazing terrace and breakfast!"

"We upgraded to a balcony room when we arrived, which I highly recommend - the views are STUNNING and it was really amazing to sit out and enjoy the view with a glass of wine. The tasting room is down the hill from the hotel, and easy to walk down for a glass. Room was spacious and comfortable. The only challenge we had was with eating - unfortunately due to the combination of it being during the week and low season, neither the tasting room kitchen nor the hotel restaurant kitchen were open from about 3-8pm, so no food was available. It would have been nice to be able to have a small snack or pintxo available during that time. But overall, pleasant staff, easy location in the area, absolutely beautiful setting. Would recommend."

"Great place!"

"Everything great. Lovely location but had to park up away from hotel and walk. Check-in good. Lots of info regarding "

"Excellent hotel facilities, staff and restaurant"

"Amazing and everything you would expects from a 5 start resort. "

"La chambre était propre. Parcontre le personnel à notre arrivé n'était pas très coopératif. Nous n'avions pas mangé de la journée et le restaurant fermait à notre arrivée (16h00) et autres les restaurants sont à 30 minutes de marche et impossible d'avoir un taxi.. aucune aide à l'accueil. Le lendemain matin, nous avons déjeuné sur place et la personne présente qui s'occupait du déjeuner et de l'accueil était simplement merveilleuse, très gentille et serviable. Elle nous a appelé un taxi et celui-ci est arrivé 5 minutes après. "