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"Nice quiet and beautiful resort. Excellent customer service, staff were very polite, friendly and accommodating "

"Convenient as there's a mall right infront of the hotel"

"Good experience there with good service."

"Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to...

"Gorgeous scenery of nature"

" A great one stop hotel for family. Pelayanan perfect from the beginning till the end. Receptionist atas nama Alya sangat perfect dan mengerti pekerjaannya dengan baik, pengetahuan mengenai brand sangat excellent, Breakfast staff Mbak Ellisah, sangat attentive dan tau dengan baik guestnya yang menginap lebih dari 1 malam. fasilitas yang sangat terjaga dengan baik dan makanan yang disajikan baik breakfast, stall tenant ataupun room service dengan rasa yang sangat baik. definitely will be back...

"The green landscapes The villa area is large The beds are comfortable. Nice swimming pool Great balcony They don't understand English well. The place is used for group events, and the noise continues until 11pm. "

"Saya pesan kamar non smoking, tp kondisi kamar bau rokok banget, akhirnya minta pindah kamar. Di kamar kedua awalnya tidak bau rokok, tp begitu AC dinyalakan, bau rokok mulai menyengat kembali, sampe akhirnya kami keluar hotel utk dapat udara segar. Sepulang kembali hotel akhirnya kami minta ganti kamar kembali, dan kali ini tidak bau rokok, tetapi bau apek seperti kamar yang jarang dipake, apalagi kamar mandinya. Karena kondisi sudah terlalu malam, dan anak2 sudah mengantuk, akhirnya saya...

"Not so good, facilities too old"

"Our villa has a large lawn right outside the door, and my puppy absolutely loves it. We also visited the mountain view villa area, the infinity pool there is perfect for taking photos. When I come with my family next time, we’ll definitely book the mountain view villa. They also have Chongqing hot pot here, which is super delicious. It’s really spicy, but so addictive, especially since it was cold in the mountain and even rained a bit in the afternoon. Hot pot was just perfect for the weather."

"아침 9시부터 아이들 이벤트가 있어서 스피커소리가 매우 시끄러움..시설에 비해 음식이 맛없음"