Children's play area - outdoor
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Reviews of Ferry Motel

3 out of 5
Ferry Motel
330 Ferry Road, Christchurch

Reviews

6.4
Rating 10 - Excellent. 8 out of 55 reviews" "
Rating 8 - Good. 17 out of 55 reviews" "
Rating 6 - Okay. 14 out of 55 reviews" "
Rating 4 - Poor. 10 out of 55 reviews" "
Rating 2 - Terrible. 6 out of 55 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ferry Motel
Great location close to the city. Parking outside the motel door was great. The unit we had was ideal for a family group and the electric blanket on the bed was a nice touch.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

Fiona, Wellington

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Funds were takrn from credit card 2 days before arrival instead of pay at checkout as advised.
Stayed 1 night in Apr 2019
Response from Susie on 16 June 2019
As our booking system shows that we are authorized to proceed the payment from credit card, you can note it "pay on arrival". We don't accept pay at checkout and haven't advised that to you. Thanks and regard.

8/10 Good

Richard Edison

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ferry motel review
Pretty standard motel facilities. Good for families as the rooms accommodate more pax. Price was ok but does not come with a.c./ heat pump or fan.No proper closet or place to hang clothes.No tissue box supplied. Ordered room on hotels.com , payment indicated to be cash on arrival but the hotel took the liberty to deduct my credit card even before I arrived. However the counter lady was most helpful and accommodating.
Stayed 2 nights in Feb 2019
Response from Susie on 22 Feb 2019
Thank you for staying with us and much appreciated for your kind review. We got wardrobe and hangers next to the living room, probably you didn't notice it :) We accept pay on arrival with cash. We charged from the credit card as the booking system showed that we are authorized to proceed the payment. Sorry for any inconvenience for you. Looking forward to accommodating your nice family in the future. Kind regards.

2/10 Terrible

D

Disliked: Property conditions & facilities
Didnt even check in. Outside of the property is run down and people hanging out in front were less than savoury. In the 5 mins we were parked out front we had someone bang on our window to know if we were parking our vehicle there. Felt unsafe and did not want to bring my chilredn into a property where i didnt feel safe. Ended up finding somewhere else.
Stayed 1 night in Jan 2019
Response from Susie on 10 Jan 2019
Dear guest, our property is a very nice and affordable place to stay and our staff and clients are very friendly. Perhaps it is not as modern as you expected. It is a pity that you gave us a bad review for a no-show. Our receptionist said you left invalid credit card info and we can't reach you through the phone. We are happy that you find another place. Hope you enjoy the rest of your journey. Kind regards.

8/10 Good

Guest, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good internet.acess and tidy rooms, overall very satisfied.
Stayed 2 nights in Nov 2018
Response from Susie on 21 Nov 2018
Thank you so much for your nice review. Kind regards.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Handy location for me
Motel is in need of some attention. Its clean. Warm nice staff. I onlly stay because of the handy location for me.
Stayed 1 night in May 2018

6/10 Okay

Marie, Napier

Chosen on price
Bed and linen very clean and tidy. Décor a bit shabby but functional. Unit clean.
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated
Old and dated - not a place I would ever return to
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not very well secured.
I had an intruder knocking on my door around 2.30 am. there were some young guys in the unit next door drinking, smoking and making noise in the evening which was really nuisance.
Stayed 2 nights in Feb 2018

8/10 Good

Imran

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

sian, Palmerston North

Disliked: Staff & service, property conditions & facilities, room comfort
Get what you pay for
Motel decor and furnishings dated and in poor condition. Room smelt of cigarette smoke and carpet had cigarette burns in the carpet. Some rooms appeared to have. Permanent tenants who had visitors during all hours of the night. In future will inspect facilities before making payment.
Stayed 2 nights in Jan 2018

6/10 Okay

Harry

Liked: Staff & service
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old room. Really cold. Bad smell......................................................................................................................................................
Stayed 2 nights in Jun 2017

6/10 Okay

Kaye R

Disliked: Property conditions & facilities
Let's just say it was ok, but I wouldn't stay there again

8/10 Good

Chris, Hawkes Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and quiet, friendly staff. clean room and bathroom. id stay here again

2/10 Terrible

Kate, New Zealand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, Dirty, Smelly
I booked a 1 night stay in the one bedroom unit (number 4). First when I got the key the Chinese man opened the door and shoulder barged me out. then when I opened the unit door I was overpowered buy a smell of Sulfur/rotten eggs like someone let one rip with a serious stomach virus. I'm pretty sure the smell was coming from the vent in the bathroom as the smell got worse when I turned the light on and the fan came on automatic. Next was the old outdated look of the unit, plus it wasn't as clean as other motels I've been in. There was fat splatters all up the kitchen wall, the blinds were black at the top with either mold or dirt. It felt really icky and made my skin crawl the whole time I was there. I would not stay there again or recommend it to anyone.

2/10 Terrible

Rong Huang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay
It was totally an unpleasant and disgusting stay. Please rethink your stay with this hotel as you won't want to go through the trauma of being accused of damaging his already old and damaged room facilities. Please do not be a victim like me to fork out money for the owner's repair work. Remember to select your hotel wisely and enjoy your wonderful trip. As for me, I had a bad time because of the wrongful dispute with the owner.

8/10 Good

Radheyshyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

pitabas, Greymouth- nz

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Convenient location , the property needs facelift
The bed was very low and uncomfortable. The kitchen ware were of poor standard and the general getup was poor. The shower was difficult to manage.

8/10 Good

Michael, Blenheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
Nice quiet relaxing stay, friendly staff!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
BOOKED IT DRUNK WORST MISTAKE OF THE TRIP
First off it is actually shaped like a Ferry boat.. red flag right there. Second of all it is dark, dirty, cold, and scary. The bathrooms are atrocious and very hostel like but so much worse. We made dinner there one night and the staff left our dishes out and only made the bed. WOULD NOT RECOMMEND TO A FRIEND.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
You get what you pay for older motel ok for the price
Response from Mark on 22 June 2016
We always try to allocate the best unit to our customers, as if we could it will upgrade to the deluxe one-bedroom or two bedrooms which are located on the back and very quiet, but if the deluxe one-bedroom and two bedrooms have been booked out, we have to accommodate with our customer to the special price unit which they booked.

6/10 Okay

Verified traveller

Disliked: Room comfort
Meh.
Stayed for one night on a mother daughter trip. The room was rather a disappointment. The door was hard to lock. Also, the room was facing a rather busy street and the sound of cars passing wasn't blocked by the rather thin walls (my mother kept waking up in the night because of it). Upside was that there was good hot water for the showers and the heater for the room was good; it was rather cheap so that's another upside. We only stayed one night so it was bearable but i dont know if I could stay beyond that.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Room refurbihsment required
old style motel. easy access to town. no sufficient heater provided.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel. Fit the pricing
Should add additional heater in each room. I asked for it from the front counter

10/10 Excellent

Susan, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for overnight accommodation
Needed 1 nights accommodation a little out of the city
Many thanks Susan. welcome to back again

6/10 Okay

Lorraine, Sydney

Liked: Cleanliness, staff & service, room comfort
Good Motel close to transport to Town centre
This motel is central to the Peninsula and Camterbury areas. One problem was the shower recess was a fixture and too high to get underalthough water was hot.

10/10 Excellent

mata and john, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. Motel had everything we need
Manager was great to communicate with. Our room was refreshed everyday. Great stay here at Ferry Motel!

8/10 Good

Helen, Dunedin

Liked: Cleanliness, staff & service, room comfort
Budget accommodation in easy to find location.
Arrived late and the office were happyy to accommodate that which we appreciated. Quiet location and suited what we needed - a cheap night accommodation, close to arterial routes. Bathroom lacks active ventilation system and decor is dated but that wasn't an issue for us -room was cheap, very clean and comfortable, with a carpark outside.

10/10 Excellent

Karen, New Zealand

Liked: Staff & service
Close to Playground
The room can use a bit of a makeover. All lights need to have a working bulbs.

6/10 Okay

Elisabeth, NSW

Liked: Cleanliness, staff & service
It's an older place and fairly basic but it was clean and we were comfortable. The staff were very helpful and it was good value for money.

6/10 Okay

Michelle, Golden Bay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
motel was showing affects from earthquakes, gaps in front door , different floor levels under the carpet, shower shampoo and body wash dispensers were MT, lots of road noise all night .

8/10 Good

Patrick, East Moline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal
Great price for an enormous room

10/10 Excellent

Jane, Arrowtown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Spacious Motel
Good off street parking for vehicle and trailer. Friendly, helpful greeting and book in. Large unit, clean, cool and quiet despite the Motel being on a busy road. Very enjoyable stay close to the wedding venue at the Tannery.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
In front room, very noisy with road traffic even with everything closed.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Very Noisy
Nice enough place, but people having a party outside my room till late and then people working in the garden outside my window first thing in the morning didnt make for a very restful stay. Hosts were nice and position was convenient, but not worth the money.

6/10 Okay

Family Guy, Christchurch

Liked: Cleanliness
Very dated, run down neighbourhood
A nice enough motel, very clean and cheap. Really old decor and furniture, seems a little like an old people's home? Lots of space, good sized rooms. The area is a little rough. I would recommend this for someone passing through that wants a cheap, quick stop. Definitely not ideal for a family stay or holiday.

8/10 Good

Sand, Nelson, NZ

Liked: Cleanliness, staff & service, room comfort
Homely motel close to town.
The Ferry Motel is a cosy, reasonably priced family run motel close to the ChCh CBD. The management and staff are very friendly and hospitable. Mark very kindly gave us a larger unit at the back of the property at no extra cost so we weren't as near to the road noise. It's very easy to get to other parts of the city as it's on a major bus route, and is within walking distance to town. We had a very comfortable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, clean and cozy!
The Arran Hotel was perfect for our two night stay in Te Anau. The room was clean, cozy and warm. We appreciated the milk in the fridge for coffee in the mornings! The location was convenient to the city center and the lake. We also received great advice on things to do in the area and activities for the Milford Sound upon arrival. Would highly recommend!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Large units
On easy bus route to town. Super market over the road. Large units. Very accommodating manager. Needs work as it seems old and not well maintained. Beds comfortable and clean. The unit appears clean on the surface but is not so clean if you look at for instance the toaster and some other kitchen utensils. We just washed everything before use and that was fine. It is ideal for larger group as you can sit together for breakfast and coffee. Comfortable chairs and plenty of space. We had the back units so no problems with traffic noise. We were given a password for Wifi but were not able to connect to it. I didn't mention this to the manager as we were out most of the time anyway. Good price

6/10 Okay

Leslie, UK

Liked: Cleanliness, staff & service, room comfort
Friendly staff but motel was a little dated and really needs upgrading. Can walk to City centre from here half an hour at leisurely pace albeit there is plenty of free parking in the city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful, parking could be improved.

10/10 Excellent

Alicia, LDN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy nest
Pass christchurch for a day, no plan to stay longer, very helpful motel manager introuced heaps fun things here that made me stayed longer. Room was clean and bright, facilities all useful, room rate was reasonable, if come back to chch, i will back to stay.

10/10 Excellent

single mum , AKL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm and good value motel
the motel unit we stayed is north face unit, which insulation was good enough, that is very important in the cold time. the staffs were very helpful, and the location is exactly what we want.

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel at great price
I came down to chch on a business trip and stayed at ferry motel. It was a very pleasant stay. Very handy to the city and only ten minutes drive to the sumner beach. I had a back room which was quiet and spacious. The motel owner is friendly and helpful and made me feel welcomed. I would definitely recommend to anyone who comes to chch.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient and good value for families.
Clean and comfortable but fittings are tired and our unit had paint spills throughout from a rushed repaint job. If you don't mind that, then it is a good place to stay.

8/10 Good

Vivian, Akl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff，late checkin service
I only stayed here one night myself, my flight was late than schedule, I called the owner when I was on the airplane, he asked my flight details and arranged late checkin service for my stay. When I arrived around 1:00am, I followed instructions to found my room, the lights was on as well as the heater, I felt so warm and comfortable of this bath studio unit, bed was so comfortable and location was handy to the area I need, no complaint at all.Thanks ferry motel team. Definately will come back again！

10/10 Excellent

cool guy, bt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better than ever
Great location for what I need, close to shopping and local bakery. Owner makes great commitment to the business I think it's best of it than before, I love here, not only the price.

8/10 Good

Raimon, New Zealand

Liked: Staff & service
Facilities: Basic; Value: Acceptable price; Service: Courteous; Cleanliness: Tidy;