Chateau on the Park - Christchurch, a DoubleTree by Hilton

Photo gallery for Chateau on the Park - Christchurch, a DoubleTree by Hilton

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Outdoor pool
Outdoor pool
Outdoor pool
TV, DVD player, pay-per-view films

Overview of Chateau on the Park - Christchurch, a DoubleTree by Hilton

Chateau on the Park - Christchurch, a DoubleTree by Hilton

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
189 Deans Ave, Riccarton, Christchurch, 8440

Explore the area

  • Popular LocationHagley Park1 min walk
  • Popular LocationChristchurch Public Hospital18 min walk
  • Popular LocationBealey Avenue19 min walk
  • AirportChristchurch (CHC-Christchurch Intl.)14 min drive

Choose dates to view prices

About this area


Chateau on the Park - Christchurch, a DoubleTree by Hilton is located in Riccarton, a neighbourhood in Christchurch, and is near the airport and near a train station. Travellers eager for a bit of culture can stop by International Antarctic Centre, while those wishing to experience the area's natural beauty can explore Hagley Park and Sumner Beach. Looking to enjoy an event or a match? See what's going on at AMI Stadium or Horncastle Arena. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Hagley Park - 1 min walk
  • Westfield Riccarton Mall - 17 min walk
  • Christchurch Public Hospital - 18 min walk
  • Bealey Avenue - 19 min walk
  • Canterbury Museum - 20 min walk

Getting around

  • Christchurch Railway Station - 8 min drive
  • Christchurch International Airport (CHC) - 14 min drive


  • Arjee Bhajee - 4 min walk
  • Thai Orchid - 6 min walk
  • Cafe SisMo - 7 min walk
  • Dux Dine - 7 min walk
  • Ground Floor Cafe - 8 min walk

About this property

Chateau on the Park - Christchurch, a DoubleTree by Hilton

Eco-friendly Christchurch hotel in Riccarton, near Hagley Park
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and 24-hour room service.
Chateau on the Park - Christchurch, a DoubleTree by Hilton offers 192 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and laptop-compatible safes. Each accommodation is individually furnished. Beds feature down duvets. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi, Wired Internet (NZD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: NZD 33.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Garden Court Brasserie
  • The Den Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge


  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Fireplace in reception
  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)


  • Free toiletries
  • Hairdryer
  • Private bathroom


  • 21-inch TV
  • DVD player
  • Films for purchase

Food and drink

  • Fridge


  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually furnished
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60.00 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: NZD 33.00 per person (approximately)
  • Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
  • Rollaway bed fee: NZD 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Chateau Park
Chateau Park Christchurch
Chateau Park Hotel
Chateau Park Hotel Christchurch
Hotel Chateau On The Park
Chateau Park Christchurch DoubleTree Hilton Hotel
Chateau on the Park - Christchurch, a DoubleTree by Hilton Hotel

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 500 out of 990 reviews
5 - Excellent 51%
Rating 4 - Good. 372 out of 990 reviews
4 - Good 38%
Rating 3 - Okay. 87 out of 990 reviews
3 - Okay 9%
Rating 2 - Poor. 23 out of 990 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 990 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff. Very comfortable bed and sheets. The grounds. Gorgeous, even in the winter rain. The chowder! Lovely stay. Been before MIQ.
Stayed 5 nights in Jul 2022

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I travel quite a bit, and having stayed at 100 hotels in 30 countries over the past decade, this place easily takes the grand prize for worst ever. The room was completely unheated (in the middle of winter), there was a faint but periodic noise during the night, and the fitness room was simply locked (at 10 am in the morning). The magnetic key card would not work twice in the row (with each time having to walk back to the reception from literally the very last room in this sprawling property. Meanwhile the staff seems condescending and seriously tries to tell the guest that it is their fault for having to sleep in a winter jacket, or else simply saying “sorry” and think that this is enough to smooth over the fact that they failed to provide the most basic service of all: a warm shelter. To top it all off, guests are literally forced to sign up for Hilton Honors (or else Internet would not be free like everywhere else), only to then provide a blanket password (doubletree2021) which has nothing to do with the HHonors login that did not work in any case. Absolutely atrocious consumer relations and incompetent staff, including the property manager (who fumbled for minutes in front of the fitness room without being able to open it, after staff did not respond to her call). I have never seen anything like it. In all fairness, the breakfast room was heated and the food quality there was fine.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in service. Nice little touches such as hand written welcome note and text messages. Room was quiet and being straight across from Hagley Park was perfect for a early morning walk.
Stayed 1 night in Jun 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size & space . Have stayed there many times before.
Stayed 1 night in Jun 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable hotel
The room was clean and comfortable. Didn’t use any of the other facilities. Free parking was the main reason we chose this hotel. Great position near the park
Stayed 1 night in May 2020