Indoor pool

Reviews of Chongqing Marriott Hotel

4.5 out of 5
Chongqing Marriott Hotel
No 9 Yanyu Road, Nan'an District, Chongqing, Chongqing

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 63 reviews" "
Rating 8 - Good. 17 out of 63 reviews" "
Rating 6 - Okay. 4 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tsao

Stayed 2 nights in Dec 2023
Response from Chongqing Marriott Hotel on 4 Feb 2024
Dear guests, we are very pleased that you are satisfied with our hotel, Chongqing Marriott Hotel will continue to provide superior service to all guests, looking forward to your return.

10/10 Excellent

owen, Lauderhill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Chongqing Marriott Hotel on 3 Jan 2024
Dear guests, we are very pleased that you are satisfied with our hotel, Chongqing Marriott Hotel will continue to provide superior service to all guests, looking forward to your return.

10/10 Excellent

Jingjing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great View
Stayed 2 nights in Sep 2023
Response from Chongqing Marriott Hotel on 2 Nov 2023
Dear guests, thank you for choosing our hotel for your trip to the mountain city. We hope you had a pleasant and enjoyable holiday and we look forward to welcoming you back to the beautiful Chongqing.

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019
Response from Chongqing Marriott Hotel on 11 Oct 2019
Dear Guest, thank for choosing our hotel and we hope you have spent a pleasant time at our hotel, We are looking forward to welcoming you again by our warm hospitality.

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Chongqing Marriott Hotel on 4 June 2019
Dear Guest, thank you for choosing our hotel. Our hotel is located quietly escapes from a noisy neighborhood, where close to Nanbin road by walk, and offering the tranquil sleeping environment for our guest. The metro loop line nears to hotel has been opened, which will lead a more convenient public transportation. We are looking forward to welcoming you again by our warm hospitality.

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019
Response from Chongqing Marriott Hotel on 28 May 2019
Dear Guest, thank you for choosing our hotel. Our hotel is located quietly escapes from a noisy neighborhood, where close to Nanbin road by walk, and offering the tranquil sleeping environment for our guest. The metro loop line nears to hotel has been opened, which will lead a more convenient public transportation. We are looking forward to welcoming you again by our warm hospitality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Susy on 12 Jan 2019
尊敬的宾客您好,非常高兴您对我们酒店感到满意,您的良好入住体验是我们不懈努力的目标。重庆万豪酒店会一如既往为所有宾客提供优越的服务,期待您的再次光临。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Susy on 9 Jan 2019
尊敬的宾客您好,感谢您对我们水准和品质的认可,我们将继续保持高水准为每位宾客服务。重庆万豪酒店欢迎您的光临。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
check in staff is too busy with her work giving no interactions with guest that makes feel unfriendly and impersonal, concierge staff pretty helpful on the other hand. I like the room setting though.
Stayed 2 nights in Dec 2018
Response from Susy on 17 Dec 2018
Dear guests, thank you very much for your tolerance and understanding of our service. We will check up on the problems you mentioned and correct them immediately. As you said, we will improve the guest procedures and strive to give you and future guests a better check-in experience. Thank you again for your understanding, chongqing marriott sincerely look forward to your next visit.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsuspected Surprises
I traveled to Chongqing by myself, I found myself needing a lot of help. The Hotel Staff helped me in Everyday. I wouldn’t stay anywhere elseZ
Stayed 3 nights in Jun 2018
Response from Each on 27 June 2018
Dear John, Thank you very much for sharing such a great review with us . I am pleased to learn that you had an enjoyable stay with us and highly appreciate your compliments on our property and our colleagues. My colleagues and I look forward to the immense pleasure of welcoming you back to Chongqing Marriott Hotel.

10/10 Excellent

Young, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Very helpful and polite staff that exceeded my expectations. I will definitely come back to this hotel. The hotel manager Mr. Huang was exceptionally kind and the reason for me to choose this hotel over others.
Stayed 2 nights in Apr 2018
Response from manager on 26 Apr 2018
Thanks for your appreciation!We would keep high-grade service to all guests.Marriott sincerly looking forward to your coming.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

UTPAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay but no local attraction. Also far from city center. Bar is for name sake. No choice of drinks

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself was nice but the service was very slow. The last time we stayed we really enjoyed the breakfast, which was the reason why we chose to stay again this time for our staycation but the breakfast was very disappointing. There was hardly anything there and choice was quite limited.

8/10 Good

Louisa, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly and helpful staff
The hotel was a world brand and maintains the required standard to justify the brand name. The rooms are clean. I traveled with my friend and ordered two separate beds. When we arrived, we were given a room with a double bed and one double blanket but the hotel was full that night. They said that this was the information from Expedia. They changed our room to another one the following day with 2 separate beds. The breakfast buffet was sumptuous with Western and Chinese style but the same food items everyday. The location was on the south bank and needed taxi ride to center of the city, not as convenient as the other Marriott downtown.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful well laid out room with a view, friendly
Friendly helpful service nice smelling new hotel, very comfortable stay

6/10 Okay

Siping

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, Bad management
It was a nice hotel with very fancy facilities. I really like their food and views. However, their management was very bad in many aspects. Ex. I booked an executive room, but I hadn't been told any detail about the amenities which I could access during the checkin; A repairman broke into our room without knocking the door at 1am, because he thought it was a vacant room, etc. I cannot believe these happened in this kind of luxury hotel. So I only can rate three stars for them.

8/10 Good

Shing Yip

Travelled with family
Liked: Staff & service, room comfort
Overall is good but.....
overall is good but there's a strong drainage smell in the washroom area, yet the hotel E&M team cannot solved
Stayed 1 night in Dec 2023
Response from Chongqing Marriott Hotel on 3 Jan 2024
Dear guests, we are deeply sorry for your unsatisfactory experience, we are very sincere to learn more about the cause of the incident, please leave your contact information or please call the hotel, so that we can better understand and solve your problem. Chongqing Marriott Hotel is committed to providing you and every guest with more thoughtful and caring service, and we sincerely look forward to doing a better job for you!

2/10 Terrible

Yuhang

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Chongqing Marriott Hotel on 10 Nov 2023
尊敬的宾客您好,感谢您的点评,在入住过程如果您有任何不满意的环节或出现任何问题,可以随时联系我们的服务人员,也非常欢迎您在评论中告知我们需要改进的地方。重庆万豪酒店重视每一位宾客的细微体验,我们会在您的建议下,将服务做到更好。重庆万豪酒店欢迎您再次光临

8/10 Good

PEI

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Chongqing Marriott Hotel on 10 Nov 2023
尊敬的宾客您好,感谢您对我们水准和品质的认可,我们将继续保持高水准为每位宾客服务。重庆万豪酒店欢迎您的光临。

8/10 Good

Jianchao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Chongqing Marriott Hotel on 10 Nov 2023
尊敬的宾客您好,感谢您对我们水准和品质的认可,我们将继续保持高水准为每位宾客服务。重庆万豪酒店欢迎您的光临。

10/10 Excellent

Guoliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很完美的一次住宿体验
前台非常热情,升级了行政房间,很完美的一次住宿体验
Stayed 1 night in Sep 2021
Response from Susy on 28 Oct 2021
尊敬的宾客您好,非常高兴您对我们酒店感到满意,您的良好入住体验是我们不懈努力的目标。重庆万豪酒店会一如既往为所有宾客提供优越的服务,期待您的再次光临。

6/10 Okay

choi wa

Travelled with group
不太好的萬豪感受
對比JW萬豪,這間真的一般般
Stayed 2 nights in Dec 2019
Response from 重庆万豪酒店 on 18 Mar 2020
感谢您的山城之旅选择了我们酒店下榻!我们十分重视您的入住体验,希望您能告知我们更多细节,以帮助我们不断改进和提高我们的服务。我们将竭诚为每一位宾客提供精心周到的服务。期待您的再次光临!

8/10 Good

Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置一般,条件不错,但没有期待中的豪华
晚上酒店附近有人鬼哭狼嚎唱KTV,早上旁边房间一直有人敲门,总体隔音效果很一般
Stayed 1 night in Dec 2019
Response from 重庆万豪酒店 on 18 Mar 2020
感谢您下榻我们酒店!我们始终把您和每一位客人的体验感放在重要的位置,对于您的建议我们非常重视,我们会努力寻求可调整和优化的方案,为您和每一位宾客提供更为优质的入住体验。由衷期待与您的再次会面!

10/10 Excellent

JING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美好的圣诞节在重庆万豪
非常好的住宿体验,预定的行政高楼层房间,很美的江景和夜景。圣诞节装饰也很漂亮,小孩很喜欢。工作人员都很热情,酒店早餐也不错,有地道的肥肠面,锅盔和蟹粥。
Stayed 1 night in Dec 2019
Response from 重庆万豪酒店 on 18 Mar 2020
感谢您的山城之旅选择了我们酒店下榻!位于酒店50层、51层的云端酒吧及天台,可360度观赏山城美景,并可提供鸡尾酒、红酒、啤酒、各类小吃、KTV包房等。无论是私人小酌,或是精致的派对及小型宴会,都是理想的场地选择。欢迎您再次前来打卡,体验越夜越美丽的独特山城魅力。

6/10 Okay

tat cheong

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019
Response from Abbey on 3 Dec 2019
Dear Guest, thank for choosing our hotel and we hope you have spent a pleasant time at Chongqing Marriott Hotel, We are looking forward to welcoming you again by our warm hospitality.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一切都超級棒,包含餐飲員工素質等等
Stayed 3 nights in Oct 2019
Response from Abbey on 3 Dec 2019
很高兴得到了您的好评,并非常感谢您的走心分享,这令我们十分感动!同时我们欣慰于酒店每位同事的努力付出和用心服务,而到了您的肯定!我们会在您的陪伴和鼓励下,继续成长,一路前行。欢迎您的下一次重庆之旅,还能和我们一起书写美好的旅途故事~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Abbey on 3 Sept 2019
Dear Guest, thank for choosing our hotel and we hope you have spent a pleasant time at Chongqing Marriott, and we are looking forward to welcoming you again by our warm hospitality.

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Chongqing Marriott Hotel on 11 Oct 2019
Dear Guest, thank for choosing our hotel and we do hope you have spent a pleasant time at Chongqing Marriott, and we are looking forward to welcoming you again by our warm hospitality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Jun 2019
Response from Chongqing Marriott Hotel on 2 July 2019
Dear Guest, thank you for choosing our hotel. Our hotel is located quietly escapes from a noisy neighborhood, where close to Nanbin road by walk, and offering the tranquil sleeping environment for our guest. The metro loop line nears to hotel has been opened, which will lead a more convenient public transportation. We are looking forward to welcoming you again by our warm hospitality.

10/10 Excellent

WEILIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Chongqing Marriott Hotel on 4 June 2019
Dear Guest, thank for choosing our hotel and we hope you have spent a pleasant time at our hotel, We are looking forward to welcoming you again by our warm hospitality.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Chongqing Marriott Hotel on 4 June 2019
Dear Guest, thank you for choosing our hotel. Our hotel is located quietly escapes from a noisy neighborhood, where close to Nanbin road by walk, and offering the tranquil sleeping environment for our guest. The metro loop line nears to hotel has been opened, which will lead a more convenient public transportation. We are looking forward to welcoming you again by our warm hospitality.

8/10 Good

Jungju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from 重庆万豪酒店 on 20 Mar 2019
感谢您选择我们酒店!万豪集团会员计划提供多种会员礼遇,希望您能再次下榻我们酒店探索更多丰厚礼遇!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
很好的酒店
Stayed 2 nights in Dec 2018
Response from Susy on 15 Feb 2019
Dear guests, thank you for your recognition of our standards and quality, we will continue to maintain a high level of service for every guest. Welcome to chongqing marriott hotel.

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性價比極高
Stayed 1 night in Jan 2019
Response from Susy on 2 Feb 2019
尊敬的宾客您好,非常感谢您对我们的支持与喜爱,我们会继续努力,为您及每一位宾客提供更周到贴心的服务。重庆万豪酒店期待您的再次光临

10/10 Excellent

Su chao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超級棒
重慶萬豪酒店非常棒,尤其登上50樓可以飽覽整個嘉陵江及長江夜景,是一間非常適合差旅或是度假的酒店
Stayed 2 nights in Jan 2019
Response from Susy on 17 Jan 2019
尊敬的宾客您好,感谢您的好评~我们酒店隔壁就是施光南大剧院,江南体育馆;还有高尔夫球场,南滨路,热闹的商业噢。欢迎您下次再来探索更多重庆万豪酒店的趣味。

10/10 Excellent

Wen Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, quite neiborhood.
Quite a new Hotel!
Stayed 2 nights in Dec 2018
Response from Susy on 4 Jan 2019
Thank you for your affirmation of our service. Marriott group's membership plan is very kind to loyal customers, more benefits come to chongqing marriott hotel unlock it ~

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服務好,環境很棒,周邊很寧靜,出行也很方便。房間很大,用具很乾淨。美中不足是,房内放冰箱的櫃子跟房間很不適合。
Stayed 1 night in Dec 2018
Response from Susy on 26 Dec 2018
尊敬的宾客您好,感谢您对我们服务的认可,这会激励我们不断努力完善各项设施及服务,争取给每位宾客完美的入住体验。您的建议我们非常重视,我们将竭诚为每一位宾客提供精心周到的服务。期待您的再次光临~

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Susy on 11 Nov 2018
尊敬的宾客您好,谢谢您对我们服务的认可,您的好评就是对我们最大的嘉许。重庆万豪酒店欢迎您再次光临。

8/10 Good

yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Susy on 7 Nov 2018
尊敬的宾客您好,感谢您的点评,重庆万豪酒店欢迎您的再次光临~

10/10 Excellent

Yao Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Susy on 26 Oct 2018
谢谢您对我们服务的认可,您的好评就是对我们最大的嘉许。重庆万豪欢迎您再次光临~

8/10 Good

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Each on 6 Aug 2018
Thanks a lot for your nice comment,hoping to see you again .We are glad to meet you here~

10/10 Excellent

Cho Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, luxury hotel in China
Services of the Staff are nice, the room is big and comfortable, it would be even better if the internet could have VPN on the business floor.
Response from manager on 26 Apr 2018
Thank you for your compliment~Because of your encouragement and recognition,we will continue to satisfied every guest.

10/10 Excellent

sangyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전망이 매우 훌륭한 곳.
메리어트 호텔 체인 답게 상당히 서비스 훈련이 잘되어있습니다. 우선 한국인 스텝만 3명이 상주하고 있기때문에 언어적 고충이 있으신 분들은 상당히 그부분을 덜어 낼수 있으실겁니다. 이곳의 로케이션은 우선 전망이 매우 우수한 곳입니다. 기본적으로 중간층까지 오피스동이기에 상부층이 객실로 사용인지라 기본 전망을 보장합니다. 하다보니 백점 만점에 90점 정도?의 전망이 보장되죠. (물론 이것도 미세한 가격에 따라 전망 위치가 틀립니다.) 충칭내 다른 전망대에 구지 안가도 될정도 입니다. 다만 좋은 전망만큼 약간 외진곳에 위치하여서 밤이되면 나가기 좀 번거로우십니다. 또한 매번 나갈때마다 20여분씩 걸어나가거나, 외부로 나갈시 택시를 타야하는 번거로움이 있습니다. (아직 지하철이 완공되지 않았습니다.) 또 추가해서 말하자면 식당들의 음식 퀄리티들이나 기타 부가서비스들도 나쁘지 않았습니다. 수영장은 아무래도 좀 작은편이라 수영을 좋아하시는 분들은 좀 실망하실듯 합니다.

10/10 Excellent

Chien Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨
乾淨
Stayed 1 night in Feb 2018

10/10 Excellent

Zhaochuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
愉快的入住
非常好的体验,酒店服务人员非常专业,负责任有耐心,下次还会选择。
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的酒店,但spa關了門
Stayed 1 night in Oct 2017