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"This time, we couldn't be accommodated in this property due to the fact we had forgotten one photo ID. We understood that'. The receptionist perfectly explained the rules. The refund was processed by the booking company. That's fine. The strange experience was in the restaurant we used before heading back home. The tip was rounded up much higher we mentioned. It was bizarre. After calling the hotel's restaurant first we heard we need to come back to do refund difference through the terminal...

"Skønneste lille hotel, med udsigt til Bastei. Gode vandrestier lige udenfor døren. Venligt og hjælpsomt personale. Eneste minus var, at restuarenten havde frokost og aften lukket mandag og tirsdag. Rigtig fin lille morgenbuffet. "

"Excellent choice, right in the centre of the town. "

"New and clean room. Really good. Food in the bistro was good and maby to much food. "

"The location is right in the city centre, which is good as you can easily get anywhere, on the other hand it is a bit noisy in the night (but one can expect that in the city centre). The staff was very helpful and easygoing. The breakfast was very good (buffet). One can see the hotel is a bit aged, but it is still in a good condition. Rooms are clean, but the shower place in the bathroom is relatively small. Overall, the hotel is a good choice."

"Lovely hotel, well organised and highly service friendly. Very children friendly."

"Staff were friendly. Clean room, shower. Simple breakfast (bread, eggs, coffee). Good value"

"Top"

"What a fabulous hotel. The spa was epic and the rooms were business but great. "

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"Verkligen värt en omväg för att bo trevligt i en liten by med vackert landskap. En väldigt trevlig värdinna bra frukostbuffé där man får beställa ägg som man vill ha det. Prisvärt!"

"It is a clean and rustic place. The day time reception guy is pleasant and accommodating. Good stay!"

"This is a beautiful and quiet hotel, perfect for a relaxing weekend. A few things to be aware of for future guests: the main parking lot fills up very quickly on weekend evenings. There is an additional lot across the street, but it's easy to miss until you see other cars parked there. Also, note that the restaurant does not have its own restroom facilities."

"Perfect stay for a couple nights! Clean and everything worked."