Chiusa di Rio di Pusteria Tours and Activities

Beautiful pools and staff are super helpful

I really enjoyed my stay at this hotel. The staff were exceptionally friendly, professional, and always willing to help with a smile. They are definitely one of the hotel's greatest assets. The hotel is very new and well maintained. I stayed in a suite with a large balcony overlooking both the lake and the surrounding mountains. The was spacious, well equipped, spotlessly clean, and the bed was extremely comfortable. The infinity pool and spa facilities were beautiful and created a very relaxing atmosphere, Although I only stayed for one night, I found myself wishing I had booked a longer stay. If I return to this area in the future, I will definitely stay for at least two nights. Highly recommended!

Pros- very helpful staff, excellent location, clean rooms. Elena on reception staff was excellent at helping with transport and advising on local points of interest, concierge Arriana was excellent at giving tips on local points of interest. Cons- no milk given in the rooms, kettle would be better than nespresso machine for tea drinkers. Overall a very pleasant stay with only minor recommendations. Staff cannot be faulted- they were amazing.