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Reviews of The Peninsula Chittagong

4 out of 5
The Peninsula Chittagong
Bulbul Center, 486/B O.R. Nizam Road, CDA Avenue, Chittagong

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 52 reviews" "
Rating 8 - Good. 14 out of 52 reviews" "
Rating 6 - Okay. 3 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sam

Stayed 4 nights in Feb 2024
Response from Team Peninsula on 3 Apr 2024
Dear Mr. Sam,Thank you for your valuable feedback. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong!

10/10 Excellent

Tracy

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Team Peninsula on 10 Mar 2024
Dear Ms.Tracy,Thank you for your valuable feedback. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong!

8/10 Good

Mohammed

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Excellent breakfast ,quiet area and employee is very helpful.
Stayed 3 nights in Feb 2024
Response from Team Peninsula on 11 Feb 2024
Thank you for your valuable feedback. We are truly overwhelmed hearing about your positive reviews about our hospitality. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong!

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very knowledgeable and friendly, could not do enough for us
Stayed 3 nights in Feb 2024
Response from Team Peninsula on 11 Feb 2024
Thank you for your valuable feedback. We are truly overwhelmed hearing about your positive reviews about our hospitality. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong!

8/10 Good

Md Motiur, The Bronx

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Busy hotel, always people getting in & out
Stayed 6 nights in Dec 2023
Response from Team Peninsula on 26 Dec 2023
Dear Mr. Motiur, warm greetings from The Peninsula Chittagong! Thanks for taking your time out to give us your positive feedback! We are glad you have enjoyed your stay with us. We appreciate your honest feedback. We are looking for to welcoming you back at our premises. Best Regards,

10/10 Excellent

Ellen E

Stayed 1 night in Aug 2023
Response from Team Peninsula on 3 Sept 2023
Thank you for your valuable feedback. We are truly overwhelmed hearing about your positive reviews about our hospitality. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong!

8/10 Good

Thomas, Kingsville

Stayed 2 nights in Aug 2023
Response from Team Peninsula on 21 Sept 2023
Thank you for your valuable feedback. We are truly overwhelmed hearing about your positive reviews about our hospitality. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong!

10/10 Excellent

Asif

Travelled with family
Liked: Cleanliness, staff & service
Everyone is very professional
Stayed 2 nights in Jul 2023
Response from Habib on 16 July 2023
Dear Mr. Asif, Thank you for your valuable feedback. We are truly overwhelmed hearing about your positive reviews about our hospitality. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Habib on 10 July 2023
Dear Mr. Allen, Thank you for your valuable feedback. We are truly overwhelmed hearing about your positive reviews about our hospitality. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong.

10/10 Excellent

Mashiul, voorhees

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best hotel experience in my life. I have been in many top hotels in the world but this is the most unique and extraordinary. They greet you like a family member and make you feel comfortable and important. The room is clean, food is excellent. Overall it gives you a human touch that you do not see in many places. Located in heart of the city. They are helpful in every possible ways. I will go back there in a heartbeat.
Stayed 4 nights in Jan 2023
Response from The Peninsula Chittagong on 4 Feb 2023
Thank you for your valuable feedback. We are truly overwhelmed hearing about your positive reviews about our hospitality. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong!

10/10 Excellent

sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Nice roof top restaurant and lounge.
Stayed 1 night in May 2022
Response from The Peninsula Chittagong on 13 June 2022
Dear valued guest, We are delighted to hear your positive review about our hospitality. We assure you to keep entertaining with our excellent services in your future visits as well!

10/10 Excellent

Shakawat

Stayed 3 nights in Feb 2022
Response from The Peninsula Chittagong on 12 July 2022
Dear valued guest, Thank you for visiting us. Looking forward to see you again!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis, in chaos. I would definitely stay again !
Stayed 1 night in Jan 2022
Response from The Peninsula Chittagong on 28 Feb 2022
Thank you for your positive review. We are delighted to hear your valuable feedback about our hospitality. We welcome you to enjoy a pleasant stay with us again!

2/10 Terrible

Anowar

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nothing I have ever experienced before… avoid
Worst experience ever … they disabled the key & power supply at 10:30 am … I had difficulty getting in my room after breakfast ( check out is at 12:00 pm) … I never heard the rule u can’t have food from outside in your hotel room… bought some dessert couldn’t take them to my room
Stayed 1 night in Jan 2022
Response from The Peninsula Chittagong on 25 Jan 2022
Thank you for your feedback. We regret about the dissatisfaction you faced during your stay. Due to some technical difficulties you might have encountered the issue of getting inside your room. Moreover no outside food or drinks are allowed inside the hotel due to our policies. We hope you have a pleasant stay when you visit next time. We wish you provide you with the best hospitality to make your stay wonderful!

10/10 Excellent

Ishmam, St. John's

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated rooms, smooth check in and check out. Very professional and courteous staff, above and beyond customer service. Definitely would stay again.
Stayed 1 night in Sep 2021
Response from Team Peninsula Chittagong on 12 Sept 2021
Thank you for your valuable feedback. We are overwhelmed to hear about your positive reviews about us. We hope you have a pleasant stay with us during your next stay as well! Looking forward to see you soon!

10/10 Excellent

jahirul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Team Peninsula Chittagong on 17 Feb 2021
Thank you for your positive feedback. You hope you had a pleasant stay with us. Looking forward to see you again at The Peninsula Chittagong.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Team Peninsula Chittagong on 19 Oct 2020
Thank you for your positive ratings. We hope you enjoyed our warm hospitality during your stay with us, and hope have a pleasant stay with us on your next visit as well. For any assistance please do not hesitate to contact us.

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Chittagong!
This was a great place to stay. It is a bit dated, but the old world charm is appealing! The staff are wonderful! The food was delicious!
Stayed 3 nights in Feb 2020
Response from Team Peninsula Chittagong on 26 Feb 2020
Thank you for your review. Your feedback is valuable and motivating to us. We are delighted to hear your good reviews about our customer service. We apologize for any inconvenience during your stay. Feel free to let us know about any irregularities face. We will be pleased to assist you on your next visit. Looking forward to seeing you again at The Peninsula Chittagong. Best Regards Team Peninsula Chittagong

10/10 Excellent

Mohammed Ibnul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Team Peninsula Chittagong on 26 Feb 2020
Thank you for your review. Your feedback is valuable and motivating to us. We are delighted to hear your good reviews about our customer service. We apologize for any inconvenience during your stay. Feel free to let us know about any irregularities face. We will be pleased to assist you on your next visit. Looking forward to seeing you again at The Peninsula Chittagong. Best Regards Team Peninsula Chittagong

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. If i had any requests they addressed them immediately.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Ranveer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

sarowar

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2019
Response from Team Peninsula Chittagong on 4 Apr 2019
Dear Mr. Sarwar, Thank you for your tremendous ratings.We hope to see you at The Peninsula Chittagong soon again. Best Regards Team Peninsula Chittagong

6/10 Okay

mikko

Liked: Cleanliness, staff & service, room comfort
NO FOOD ALLOWED TO BRING OUTSIDE FOR THE HOTEL ROOMS!!!
Stayed 2 nights in Feb 2019
Response from Team Peninsula Chittagong on 6 Mar 2019
Dear Mikko, Greetings from The Peninsula Chittagong ! We at The Peninsula Chittagong, value our guest health and well being at best. Our food with in the hotel premises are known to be of the best quality. We hope you will understand our concerns about our guest values. Hope to see you at The Peninsula Chittagong soon again. Best Regards Team Peninsula Chittagong

10/10 Excellent

Paras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
The assistant lobby manager and entire staff was very friendly. Rooms were clean and water pressure at the bathroom was great. Enjoyed my stay. (Complimentary) Breakfast was not as good and needs improvement. Overall very pleased.
Stayed 1 night in Feb 2019
Response from Team Peninsula Chittagong on 27 Feb 2019
Dear Mr. Paras, Greetings from The Peninsula Chittagong ! Thank you for your kind response. We are glad that we could provide with a excellence in service. Reviews such as yours is what keeps us motivated to be the best at what we do. We hope to see you at The Peninsula Chittagong soon. Best Regards Team Peninsula Chittagong

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

rizwan

Liked: Cleanliness, room comfort
One liner review
good just ok but can’t say it bad
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near exhibition place.
Good place near exhibition hall, no need to use ground transport.
Stayed 4 nights in Sep 2018

10/10 Excellent

Ahmad Tarmizi, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hospitality & Professional Hotel Staff
I am very much delighted with my recent stay at The Peninsula Chittagong. We arrived at around 4:15pm. Upon arrival at the check in counter, we were greeted by a very pleasant hotel staff by the name of Sanjida. She was really kind to have a chat with us and assisted our check-in process. It was smooth and she even go beyond the miles by assisting us in allowing us to pay for extra bed into our rooms as our group consisted of 6 persons (3 men + 3 women) so that we are able to stay in 2 rooms as two group of 3. We were very happy with the warm welcome and the speed of the check in as it was seamless and very much engaging. Thank you for the hospitality. The room is comfortable, the amenities are as per advertise, breakfast selections are good. The hotel is strategically located in the central of the city of Chittagong, making it a very convenient and most accessible in the city to almost anywhere. Overall we are very delighted with our choice of hotel to stay for the night. Definitely we will recommend the hotel to anyone who is visiting Chittagong. Keep the hospitality warm and we wish the hotel to keep with their helpful & receptive staff.
Stayed 1 night in May 2018
Response from Team Peninsula Chittagong on 24 Feb 2019
Dear Mr. Tarmizi, Greetings from The Peninsula Chittagong! On behalf of all staff I would like to express our gratefulness for your superb opinion! We are more than happy to read that the hotel made such a good impression on you . Hope to serve you again soon. Best Regards, Team Peninsula Chittagong

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and rooftop pool/restaurant was a welcome break from the hustle of the city.
Stayed 3 nights in Nov 2017

10/10 Excellent

Ishtiaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Honest Friendly Service
It was a very pleasant stay with great service and honest staff. I had forgotten my passport, DSLR camera, and American dollars in the safe in the closet and forgotten all about it. As I was meeting with folks in the lobby after having checked out, a staff member approached me with the good news...the cleaning staff had found my lost items, which was soon returned to me.
Stayed 1 night in Aug 2017
Dear Guest, On behalf of all staff I would like to express our gratefulness for your superb opinion! We are more than happy to read that the hotel made such a good impression on you . Hope to serve you again soon. Best Regards, Mohammad Imran Humayun Khan Head of Sales & Marketing

10/10 Excellent

Malene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Dear Guest, Thank you very much for your 5 Star rating. Looking forward to hosting you again in the future! Best Regards, Mohammad Imran Humayun Khan Head of Sales & Marketing

10/10 Excellent

Craig, Dhaka Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For its value, a perfect match
The staff were wonderful, the gym was good, the pool lovely. The breakfast was unbelievable! So many items. I have never seen such even in a 5 star hotel. The Indian restaurant on the roof was too good. LOvely food, rich and spicy, just as I love it. Would definitely book again and stay there
Stayed 2 nights in Jun 2017
Response from IMRAN, Head of Sales & Marketing on 30 June 2017
Dear Guest, On behalf of all staff, I would like to express our gratefulness for your superb opinion! We are more than happy to read that the hotel made such a good impression on you. Hope to serve you again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel were outstanding, service was impeccable. The food and drink was very good and reasonably priced.
Stayed 4 nights in Jun 2017
Dear Guest, We are very pleased to hear such fantastic words. You have truly made us smile. I would like to thank you for such wonderful comments about our food, staff & drink. We always try to do our best to make sure you have everything you need. Thanks again for your recommendation. Looking forward to hosting you again in the future! Best Regards, Mohammad Imran Humayun Khan Head of Sales & Marketing

8/10 Good

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chittagong stay
Warm and welcoming staff, refreshingly clean and comfortable. Hotel is well secured with a security personnel. Generally good conditions. Nice room and bathroom. Bar with life music is open until 23:00. Good variety of food however breakfast could include some more European food. Overall great service and a pleasant stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
My wife and I stayed at the Peninsula Chittagong for three nights 27 Feb-2 March 2017.It was a business trip. Our stay was very pleasant and we enjoyed right from the reception with a welcome drink and Ms. Sanjida from the front desk showed us our room. Before travelling to Chittagong she also asked for our preferences which we appreciate.As requested we were given a high floor room (13th floor) with a reasonably good view. Breakfast was pretty good apparently more choice than Radisson where we stayed during our previous visit to Chittagong. Hotel staff are courteous and friendly. Overall the hotel is good value for money. Dr.Sam Chowdhury United Kingdom
Response from General Manager on 7 Mar 2017
Dear Guest, On behalf of all staff I would like to express our gratefulness for your superb opinion! We are more than happy to read that the hotel made such a good impression on you . Hope to serve you again soon. Best Regards, Mohammad Imran Humayun Khan Head of Sales & Marketing

8/10 Good

Abu Sadat Md Marjan

Liked: Cleanliness, property conditions & facilities, room comfort
will recommend
check in process takes time. breakfast is good. at the center point of Chittagong. Room is clean. but the minibar price is extremely high. for example, usually RedBull Price in Bangladesh is 180Taka. But the hotel charges 500TK for 250ml RedBull. Other negative comment. BAD WIFI

8/10 Good

Rashed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Thats was a amazing stay. Everything was perfect. Love the attetute of the staff. Thanks for cooperation.

8/10 Good

Rashed

Liked: Cleanliness, staff & service, room comfort
Friendly Staff
Its Ok

4/10 Poor

Tajruba, Dhaka, Bangladesh

Disliked: Staff & service, property conditions & facilities
Needs Significant Improvement (food was great)
We went for a pre-paid confirmed booking for 1 Room for 2 people. Upon arrival the hotel informed us that we would have to pay extra for 1 person as the room was meant for single occupancy. When we informed them that the website showed 2 people occupancy and they had not raised any issues by then (we had booked a week back), they told us they were waiting for us to arrive so that they could charge us extra! After a lot of argument, they "offered" the room for 2 people occupancy as per our original booking. We found this aspect of the hotel highly unprofessional and cunningly devious. However the room was cosy, amenities were good and the food was excellent. Overall hotel staff are courteous and friendly. However the price offered by the hotel is way over-priced given its overall room and amenities. With a few extra bucks, you can easily stay at Radisson Blu, Chittagong which is far grander with world class amenities.

6/10 Okay

sami

6/10 Okay

Verified traveller

Liked: Staff & service
Business Traveler
I used this hotel for a business trip. I think this hotel needs a revamp as it looks a bit dated now. Bathroom needs a upgrade as very old bath and it didn't look that clean. The roof top restaurant was great and staff there were fantastic. With Radission no open down the road this hotel could struggle if there is no work done to it as the prices are very similar.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel Ever
ROught Behaviour -_- Asking for payment again

10/10 Excellent

SEUNGJUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절하고 좋았습니다 하지만 종교적인 이유로 음식에 제한이 어느정도 있습니다. 현재 엘레베이터 공사로 인해서 움직임에 불편함이 있습니다.
Stayed 9 nights in Oct 2023
Response from Team Peninsula on 17 Oct 2023
Dear Sir, Thank you for your kind review. You would be very happy to know that we are replacing both our guest lifts which were a necessity since a long time. This replacement is essential to ensure the long-term reliability of our guest safety and comfort. This in turn means until few months, we would have only one guest lift accessible from ground floor to 15th floor and another one from 3rd floor (Reception Area) until 14th floor. In this regard, we believe, guests are not facing any difficulty. Gradually one after another both the lifts will be replaced. Due to hygiene issue, we do not allow any outside food into our premises. This policy is to keep you safe only.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bussiness Trip으로 손색이 없습니다.
Bussiness Trip으로 손색이 없습니다. Guest를 초대하기에도 좋은 숙소입니다. 주변에 맛집도 많습니다. Raddison 다음으로 가장 좋은 호텔
Stayed 5 nights in Aug 2023
Response from Team Peninsula on 28 Sept 2023
Thank you for your valuable feedback. We are truly overwhelmed hearing about your positive reviews about our hospitality. Providing excellent services have been always our first priority and we hope you keep trusting us on it. We wish you have a pleasant stay with us on every visit. Looking forward to see you soon at The Peninsula Chittagong!

8/10 Good

Tanaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from Team Peninsula on 17 Mar 2020
Thank you for your kind review. We hope you have a pleasant stay with us on your next visit as well. For any assistance please do not hesitate to contact us. Kind Regards The Team Peninsula Chittagong

10/10 Excellent

KIWOONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시 가고 싶은 호텔
위치 좋고 깨끗하고 직원들 모두 친절하다~ 15층 bar는 분워기도 좋고 맛도 좋다! 조식뷔페는 음식도 다야하고 맛도 좋다!! 다음에 꼭 다시 숙박 할 것이다! 또한 와이파이도 빵빵~~ 잘 터진다!!
Stayed 3 nights in Jan 2020
Response from Team Peninsula Chittagong on 26 Feb 2020
Thank you for your review. Your feedback is valuable and motivating to us. We are delighted to hear your good reviews about our customer service. We apologize for any inconvenience during your stay. Feel free to let us know about any irregularities face. We will be pleased to assist you on your next visit. Looking forward to seeing you again at The Peninsula Chittagong. Best Regards Team Peninsula Chittagong

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel in Chittagong
The hotel is situated in a practical area of Chittagong and offers extremely good services, great breakfast and good food in the restaurant on the top floor, where there is a very useful swimming pool. . Airport pick up service is remarkable as well, as the courtesy of all the staff. The only complaint could be related to the high cost of alcohol ( 15 euro for a glass of wine is really too much also in Bangladesh)
Stayed 6 nights in Jan 2019
Response from Team Peninsula on 24 Feb 2019
Dear Mr. Giorgio, Greetings from The Peninsula Chittagong! Thank you for your tremendous reviews. The Peninsula Chittagong assures the comfort of our guest is our number one priority. We are glad to be able to meet your expectations. Reviews such as yours is what keeps us motivated to be the best in business. We hope to see you soon again at The Peninsula Chittagong. Wishing you all the best for your future en devours. Best Regards Team Peninsula Chittagong

8/10 Good

Wing Hung

酒店有安检！
酒店不错，清洁舒适安全，服务员有礼，好评。
Stayed 3 nights in Aug 2018
Response from Sunerah Rahman on 29 Aug 2018
Thank you for your generous rating. Kind Regards Marketing Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una buena elección.
Relación calidad precio excelente. El personal es muy atento, el bufet del desayuno muy amplio y de calidad, las habitaciones grandes, limpias y modernas: impecable el hotel. Recomendable cien por cien. El único pero (ampliable a todo Babgladesh) es el desmesurado e irracional uso del aire acondicionado. Se llega a pasar frío.
Stayed 4 nights in Oct 2017