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Reviews of White Gums Motor Inn

4 out of 5
White Gums Motor Inn
Corner of Warrego Highway and King St., Chinchilla, QLD

Reviews

9.8

Exceptional

Rating 10 - Excellent. 47 out of 58 reviews" "
Rating 8 - Good. 11 out of 58 reviews" "
Rating 6 - Okay. 0 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This motel was simply lovely and the bonus is breakfast and dinner can be selected from their menu and delivered straight to your room. The meals were lovely. The whole place is spotlessly clean, lovely staff, great position. Can't beat this. I would definitely stay again.
Stayed 1 night in May 2023
Response from Kathy on 14 June 2023
Hi Jo, Thank you for taking the time to write us a great review. So glad you enjoyed your stay with us. See you next time you are in Chinchilla.

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room and bathroom was spacious and super clean. Handy for a short walk to town
Stayed 2 nights in Mar 2023
Response from Kathy on 22 Mar 2023
Hi Robyn, Thanks for taking the time to write us a review. Hope you enjoyed the races in Chinchilla. Look forward to seeing you again

10/10 Excellent

Suzi

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023
Response from Kathy on 21 Mar 2023
Thanks Suzi for taking the time to do a great review for us. Look forward to your next visit to Chinchilla.

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the service was friendly.
Response from Kathy on 20 Dec 2022
Hi Matt, thanks for taking time to write us a review. We are glad you enjoyed your stay with us.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, Owners are very friendly. Very clean and tidy. Quiet for it's location. Within walking distance of everything. Highly recommend the White Gums Motel.
Stayed 1 night in Oct 2022
Response from Kathy on 19 Oct 2022
Thanks Matt for taking the time to write us a great review. We are glad you enjoyed your stay. Hope to see you next time when you are in Chinchilla.

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

NOEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room and very clean and modern. Friendly hosts with room service added.
Stayed 1 night in Nov 2021
Response from Kathy on 12 Nov 2021
Thank you for taking the time to put a review up for us. We are glad you enjoyed your stay. Look forward to your next visit when in Chinchilla

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented. Friendly and helpful staff. Little things like free car window cleaning equipment in the car park and very well stocked mini bar.
Stayed 1 night in Aug 2021
Response from Kathy on 17 Aug 2021
Thank for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly staff, clean and comfortable.
Stayed 2 nights in Jun 2021
Response from David on 18 June 2021
Thanks for staying with us

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, bed were comfortable and amenities were very clean.
Stayed 2 nights in May 2021
Response from kathy on 20 May 2021
Thanks for staying with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their beautiful personality and cooked chicken schnitzel
Stayed 1 night in Apr 2021
Response from David on 23 Apr 2021
Thanks for staying with us

10/10 Excellent

Brad, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kathy was welcoming upon check in and answered all my questions. Room was great, very clean and comfortable.
Stayed 1 night in Oct 2020
Response from Kathy on 19 Oct 2020
Thanks Brad for staying with us.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the cleanest motel that my wife and i have ever stayed in. The owners were great and very accommodating. Would definately stay here again
Stayed 1 night in Oct 2020
Response from Kathy on 19 Oct 2020
Thanks for staying with us. Look forward to your next visit to Chinchilla.

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kellys travels
Overnight stay. Were allowed to check in early which was nice after a long drive. Very clean and tidy. Bed comfortable, a nice big shower. Opposite information and gardens. A short 5 min drive to main part of town. Even though on a busy road once indoors it was quiet. Thanks
Stayed 1 night in Oct 2020
Response from White Gums Motor Inn on 19 Oct 2020
Thanks Glen for staying with us and giving us a great review.

10/10 Excellent

Craig, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an Excellent Motor Inn easy parking great room and a huge shower and in a very covenient location. Highly recommend this Motor Inn although being close to the train line it is a bit noisy as the the trains pass by.
Stayed 1 night in Sep 2020
Response from Kathy on 21 Sept 2020
Thank you Craig for staying with us, and thanks for leaving us your feedback. Hope you have a wonderful trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
We arrived here a little early and were allowed to check in, which was very nice after a long drive. The room was set at the back of the complex and was very quiet considering the motel location on the main road. The shower was great, and the bed super comfy. We had been recommended to stop here by work colleagues, and have no problem recommending this motel to others. An evening meal option is offered, but we did not take advantage, so we are not able to review this.
Stayed 1 night in Aug 2020
Response from Kathy on 28 Aug 2020
Thanks for staying with us. Hope you have a good trip

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Good Stay
If heading to Chinchilla, don't look past White Gums, great service, location and a great place to stay
Stayed 3 nights in Aug 2020
Response from Kathy on 26 Aug 2020
Thanks for staying with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The choice in Chinhilla
This is the choice of motels in Chinchilla for me, welcoming and comfortable
Stayed 4 nights in Aug 2020
Response from Kathy on 25 Aug 2020
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020
Response from Kathy on 25 Aug 2020
Thanks for staying with us

8/10 Good

Bevan

Stayed 1 night in Jul 2020
Response from Kathy on 22 July 2020
Thank you Bevan for your review

10/10 Excellent

Kimberley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation, had everything I needed. Very friendly
Stayed 2 nights in Mar 2020
Response from Kathy on 8 Apr 2020
Thanks for your kind works and thank you for staying with us. Hope to see you again soon

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern motel room, room was very clean, bathroom was modern, bed was super comfy and staff were very friendly and accommodating of requests (late check-in). Price was also reasonable. Couldn’t fault this motel, will definately stay again on our way out west next time.
Stayed 1 night in Jan 2020
Response from Ian and Debbie on 17 Jan 2020
Thank you for your super review. We look forward to your next stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Ian and Debbie on 13 Jan 2020
Thank you for taking the time to give us an excellent score. Your feedback is very much appreciated.

10/10 Excellent

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ian and Debbie on 9 Jan 2020
Thank you Ross for giving us top marks, and for taking the time to give us a review. Your time is very much appreciated.

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely.
Stayed 1 night in Oct 2019
Response from Ian and Debbie on 9 Jan 2020
Many thanks Paula, for your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
All was good customer service excellent rooms clean
Stayed 1 night in Oct 2019
Response from Ian & Debbie on 1 Nov 2019
Thank you for your comments. We appreciate your feedback.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and helpful. Will stay here again.
Stayed 1 night in Oct 2019
Response from Ian and Debbie. on 10 Oct 2019
Thank you for your kind comments. We will see on your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Ian and Debbie on 5 Aug 2019
Thank you for taking the time to give us a score. It is appreciated.

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
I have stayed here before and will no doubt stay again. Friendly staff and very nice rooms.
Stayed 1 night in Aug 2019
Response from Ian and Debbie on 5 Aug 2019
Thank you Glen. We look forward to seeing you again, with the same friendly staff and nice rooms.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Attention to detail and little extras in the room. Undercover parking at the door.
Stayed 1 night in Jul 2019
Response from Ian and Debbie on 5 Aug 2019
Thank you for your review. We are glad you enjoyed the little extras in your room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great owners/ managers. Excellent service and comfortable rooms.
Stayed 3 nights in Jul 2019
Response from Debbie on 23 July 2019
Thank you for your comments, they are appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Debbie Jackson on 3 July 2019
Thank you for taking the time to give us a review. Your score is valued by us. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Ian and Debbie on 21 May 2019
Thank you for your score. Glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Debbie on 20 May 2019
Thank you for this great score.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it more stars I would have. It is the cleanest motel I have ever stayed at. It is kept in perfect (like new) condition with everything you will need including fast & free Wi-Fi.
Stayed 1 night in Apr 2019
Response from Ian and Debbie on 18 Apr 2019
Thank you for your kind comments. We are pleased to be able to offer accommodation that meets our standards, and for our guests to experience a comfortable and pleasant stay with us.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Ian and Debbie on 2 Apr 2019
Thank you Matthew. We appreciate your review. See you on your next stay with us.

10/10 Excellent

Cara, Toowoomba QLD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff who look out for their guests. The property is always clean and tidy which makes you feel very comfortable
Stayed 1 night in Mar 2019
Response from Ian & Debbie on 17 Mar 2019
Thank you Cara.

10/10 Excellent

Finch, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Excellent Owners, Very Friendly & Clean.
Stayed 3 nights in Nov 2018
Response from Ian & Debbie on 24 Nov 2018
Your comments are greatly appreciated Daniel, thank you. Your Hosts, Ian & Debbie.

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Donna, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hosts and this property is right opposite The Big Melon!
Stayed 2 nights in Nov 2018
Response from Ian and Debbie on 16 Nov 2018
Thank you Donna, it was our pleasure to host the Wotif team, and thank you Wotif for The Big Melon.

10/10 Excellent

Zack, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great stay - highly recommended to any visitor to Chinchilla and super close to the Big Melon!
Stayed 2 nights in Nov 2018
Response from Ian and Debbie on 16 Nov 2018
Thank you Zack for your recommendation, we certainly are super close to The Big Melon. It was our pleasure to host a super team.

10/10 Excellent

Justin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff, even remembered my name each day which was a nice personal touch
Stayed 2 nights in Nov 2018

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The big watermelon is across the road from motel.
Stayed 1 night in Nov 2018
Response from Ian and Debbie on 16 Nov 2018
Thanks Maria. You certainly were in the best spot for the arrival of The Big Melon.

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic motel
Friendly staff, nice clean comfortable room. Only downside is the traffic noise from the main road.
Stayed 2 nights in Nov 2018
Response from Ian & Debbie on 14 Nov 2018
Thank you for your comments. All feedback is appreciated.

10/10 Excellent

Michelle, Glen Innes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean rooms, with huge shower and ensuite, plus mini car and room service, which was great!
Stayed 1 night in Sep 2018
Response from Ian & Debbie on 3 Oct 2018
Thank you Michelle, for your nice comments. We are happy that your stay was pleasant, and we look forward to your next visit with us. Your hosts, Ian & Debbie.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Getaway
My daughter and I travelled to Chinchilla from the Gold Coast as she needed to compete in a Rugby League Carnival being hosted in the town. We found the Motor Inn really easy as it was on the main highway two minutes after arriving in town. The room was large enough with a queen bed, couch and a small dining table. We ate out every night but I notice that you could get meals from White Gums or even charge back to your room from some of the popular restaurants in town.
Stayed 4 nights in Sep 2018
Response from Ian & Debbie on 3 Oct 2018
Thank you Denise for your comprehensive review, it is greatly appreciated. We are happy that your stay was comfortable, and that if you are coming to Chinchilla in the future, we will see you again. Kind Regards, Your Hosts, Ian & Debbie.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Chinchilla which is located close to all conveniences and great hosts.
Stayed 2 nights in Sep 2018
Response from Ian & Debbie on 12 Sept 2018
Thank you for your comments, look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to town
Comfortable room and was very clean . Easy to park and had the options of in house meals if required. You can hear the train at night but overall a great place to stay
Stayed 1 night in Aug 2018
Response from Ian & Debbie on 12 Sept 2018
We pride ourselves on our comfortable, clean rooms. We are happy that enjoyed your stay. Thank you for taking the time to comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff.....close to bowls club for dinner
Stayed 1 night in Aug 2018
Response from Ian & Debbie on 3 Oct 2018
Thank you for your comments. Yes, the bowls club is close by, and available for meals and a game of bowls. Your hosts, Ian & Debbie.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top choice location for a stay in chinchilla. Friendly staff Everything you would need Close to town facilities
Stayed 3 nights in Jul 2018