Sheraton Chihuahua Soberano provides a peaceful retreat in the city's commercial center. Guests can enjoy the sunny terrace after a workout or take advantage of convenient dry cleaning and laundry services. Previous visitors consistently praise the attentive staff.
Located in Chihuahua, Sheraton Chihuahua Soberano is in the business district. Cathedral of Chihuahua is a notable landmark, and travellers looking to shop may want to visit District 1 - Shopping Mall and Fashion Mall. Looking to enjoy an event or a game while in town? See what's going on at Luis H. Álvarez Sports Complex, or consider a night out at Maríachi Imperial. Visit our Chihuahua travel guide
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125
Take advantage of a terrace, a garden and dry cleaning/laundry services at Sheraton Chihuahua Soberano. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as racquetball/squash. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
You'll also enjoy perks such as:
An outdoor pool
Free self-parking
Buffet breakfast (surcharge), a lift and smoke-free property
A banquet hall, a front desk safe and a porter/bellboy
Guest reviews speak highly of the helpful staff
Room features
All 204 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More amenities include:
Bathrooms with separate baths/showers and free toiletries
40-inch LED TVs with premium channels
LED light bulbs, coffee/tea makers and daily housekeeping
Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 362 for adults and MXN 184 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Gym
Outdoor pool
Racquetball/squash
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Business services
24-hour business centre
4 meeting rooms
Conference space
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Low-height door lock
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchairs on site
More
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
No plastic coffee stirrers
Reception hall
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Separate bathtub and shower
Towels provided
Entertainment
40-inch LED TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning (climate-controlled)
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 19 February to 10 April:
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately MXN 362 for adults and from MXN 184 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
A car is recommended for transport to and from this property
Frequently asked questions
Does Sheraton Chihuahua Soberano have a pool?
Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from February 19 until April 10.
How much does it cost to stay at Sheraton Chihuahua Soberano?
As of 3 June 2026, prices found for a 1-night stay for 2 adults at Sheraton Chihuahua Soberano on 4 June 2026 start from AU$202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Chihuahua Soberano pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sheraton Chihuahua Soberano?
Self-parking is free at this property.
What time is check-in at Sheraton Chihuahua Soberano?
Check-in start time: 3 PM; check-in end time: 11:30 PM.
What time is check-out at Sheraton Chihuahua Soberano?
Checkout is at noon.
Where is Sheraton Chihuahua Soberano located?
Situated in the business district, this hotel is within 1 mi (2 km) of Medical Place and District 1 - Shopping Mall. Medical Star Hospital and Plaza Saucito are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sheraton Chihuahua Soberano Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.2
Amenities
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 604 out of 1002 reviews
10 - Excellent
604
Rating 8 - Good. 185 out of 1002 reviews
8 - Good
185
Rating 6 - Okay. 107 out of 1002 reviews
6 - Okay
107
Rating 4 - Poor. 64 out of 1002 reviews
4 - Poor
64
Rating 2 - Terrible. 42 out of 1002 reviews
2 - Terrible
42
Reviews
Verified
10/10 Excellent
Blanca
10 Mar 2026
Liked: Cleanliness
Everything was great! The personnel very kind and helpful. And the breakfast buffet was the best!
The hotel rooms need an update. Shower has cracks and stains all over the tile. No water control in the shower, so it basically started to flood into the rest of the bathroom.
The air conditioner didn't work. Maintenance had to come 5 times before it was blowing any sort of cool air. Service was good and lobby bar area was nice.
Chihuahua up and coming with dynamism a new food centric experience in the city to be welcome into this tag majal of property with an infinity pool with great view of this great city. The room in older side but very well cared for. Bar closes early but staff is amicable to allow you to close your business. In chihuahua this is one of the two top options for any travelers. Staff was flexible with policies on a per guess basis to satisfy your requirements and because it’s a culture of service at a high level that maintains this property
Mario
Stayed 2 nights in Sep 2024
Verified
6/10 Okay
Rafael
24 May 2026
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a nice property with lack of maintenance, the rooms are very spacious, the bed confortable, nice pool, but the restrooms ara ugly, they have not any change or improvement since they were built
The shower is not good and the vanity very small
This hotel was probably the most amazing hotel about 20 years ago. While the hotel it self is beautiful, so many things are falling apart.
I’ll start with I would absolutely come back. There are just things that need to be addressed.
The pool furniture needs to be completely replaced.. no stretch anymore in the lounging chairs you fall right onto the metal poles. The covered seating has warped wood so no longer flat and hard to sit on. The shower head in our room was nearly broken, water spewed everywhere and nearly flooded the bathroom for every shower. No canned lights in the room and it’s somewhat dark in the room. Only had lamps but that broke and had to be taken for replacement on day 2. I had to walk to front desk for replacement phone because it was broken too.
Honestly this hotel has so much potential. I heard from other travelers in our group that stayed elsewhere and this appeared to be the best option, but it really needs some updates. I would come back but would hope hotel would address things that are falling apart.
Very disappointed with the two rooms reserved.
We there for a wedding celebration.
I had reserved two rooms.
We were part of the wedding party.
As we had get ready and on a schedule for photos to our surprise no running water for a hours. The arm chair was dirty (photos taken), carpet had stains, old bath towels and only two in the bathroom.
Very disappointed being that this was the Sheraton. We traveled from Los Angeles.