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Hotel Los Portales Chignahuapan

3.0 star property
Colonial hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Hotel Los Portales Chignahuapan

Terrace/patio
Terrace/patio
Reception
Front of property
Standard Double Room
Guests at Hotel Los Portales Chignahuapan enjoy a daily manager's reception, free WiFi, and self parking. The property offers a coffee shop, a restaurant with local specialties, and helpful staff providing tour assistance and concierge services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AU$124
includes taxes & fees
25 Sept - 26 Sept

Room options

Check availability for these dates

Tonight

Sept 23 - Sept 24
Check availability for tonight Sept 23 - Sept 24

Tomorrow

Sept 24 - Sept 25
Check availability for tomorrow Sept 24 - Sept 25

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Garden
Soundproofed
Individually furnished
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Primera de Santos Degollado 8 centro, Chignahuapan, PUE, 73300

What's nearby

  • Basilica of the Immaculate Conception - 2 min walk - 0.2 km
  • Chignahuapan Downtown Park - 2 min walk - 0.2 km
  • Casa del Axolote - 2 min walk - 0.2 km
  • Parroquia de Santiago Apóstol - 3 min walk - 0.3 km
  • Quetzalapan Falls - 10 min drive - 9.8 km

Restaurants

  • ‪Hamburguesas Chalos - ‬7 min walk
  • ‪La Confluencia - ‬6 min walk
  • ‪El Veneno - ‬2 min walk
  • ‪Las Cazuelas - ‬1 min walk
  • ‪Farfalla Café - ‬7 min walk

About this property

Hotel Los Portales Chignahuapan

Hotel near Chignahuapan Downtown Park
Located close to Casa del Axolote and Parroquia de Santiago Apóstol, Hotel Los Portales Chignahuapan provides a free daily manager's reception, a coffee shop/cafe and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A 24-hour front desk, a vending machine and tour/ticket information
  • Concierge services and smoke-free property
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and first-run films, in addition to perks, such as pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and shampoo
  • 36-inch Smart TVs with cable channels and first-run films
  • Private gardens and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • TAQUERIA Y JUGOS EL PORTA

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels
  • First-run films

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 60 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Los Portales Chignahuapan
Hotel Los Portales Chignahuapan Hotel
Hotel Los Portales Chignahuapan Chignahuapan
Hotel Los Portales Chignahuapan Hotel Chignahuapan

Frequently asked questions

Is Hotel Los Portales Chignahuapan pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 60 kg per pet. There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Los Portales Chignahuapan?

As of 23 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Los Portales Chignahuapan on 25 Sept 2025 start from AU$123.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Los Portales Chignahuapan?

Self-parking is free at this property.

What time is check-in at Hotel Los Portales Chignahuapan?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Portales Chignahuapan?

Checkout is at noon.

Where is Hotel Los Portales Chignahuapan located?

Located in the heart of Chignahuapan, this hotel is steps away from Chignahuapan Downtown Park, Casa del Axolote and Kiosco Mudéjar. Parroquia de Santiago Apóstol and Basilica of the Immaculate Conception are just steps away.

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