Chiesa Santa Croce Tours and Activities

Great hotel

Beware of this property. The room size does not match the description. We received the same room type we booked and the size of the room was 30% smaller than advertised. The room was advertised as 183 sq ft/17 sq m and we received a room that was closer to 130 sq ft/12sq m. This made for a very uncomfortable stay. The lack of space in the room leads to poor room design to walk around and open bathroom doors. The hotel staff told Expedia we are cramped because we brought big luggage instead of admitting to the discrepancy in the listing. This hotel should be investigated for falsely advertising the room size. I am sure many people would not book the room if they knew what they would receive. I stayed in room 316. This hotel is listed as a 4 star hotel but has no amenities to back up this rating. The only positive was air conditioning was better than most hotels that are older than this property. We stayed in July and the thick bedding was more suitable for winter time.

Kind staff! Nice location