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Reviews of VC@Suanpaak Hotel & Serviced Apartments

4 out of 5
VC@Suanpaak Hotel & Serviced Apartments
61 Moo.3, Airport Road, T.Suthep, Chiang Mai, Chiang mai

Reviews

9.4

Exceptional

Rating 10 - Excellent. 149 out of 203 reviews" "
Rating 8 - Good. 46 out of 203 reviews" "
Rating 6 - Okay. 7 out of 203 reviews" "
Rating 4 - Poor. 0 out of 203 reviews" "
Rating 2 - Terrible. 1 out of 203 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nipon

Liked: Cleanliness, amenities, property conditions & facilities
Hotel itself is very beautiful and just a few blocks from the Airport
Stayed 1 night in Apr 2024

10/10 Excellent

Jazmin

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and beautiful landscape.
Stayed 1 night in Apr 2024

10/10 Excellent

Justin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great little property, conveniently located near the airport and next to the mall - but you wouldn’t know it on site, it’s quiet and seems very secluded. Beautiful, spacious rooms. Amazing staff, very attentive, highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Rick

Liked: Property conditions & facilities
The grounds are beautiful . The staff is friendly and helpful. The rooms are large and clean.
Stayed 1 night in Feb 2024

8/10 Good

Naomi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Very helpful staff at checking in.
Stayed 1 night in Jan 2024

10/10 Excellent

Hiroshi

Stayed 2 nights in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Such a great place to relax and recharge. Staff are super friendly and helpful
Stayed 1 night in Dec 2023

8/10 Good

chihiro

Stayed 3 nights in Dec 2023

10/10 Excellent

blaine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great and attentive staff. Lovely place.
Stayed 1 night in Nov 2023

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were large, clean and well air conditioned. The beds were on the firm side. Even had a cloths washer. Fantastic accommodations. Next to a major shopping mall with great places to eat.
Stayed 1 night in Nov 2023

6/10 Okay

William

Stayed 1 night in Sep 2023

10/10 Excellent

Elijah

Stayed 1 night in Jul 2023

10/10 Excellent

tracy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really loved this place and wished we were staying longer. There were creative works of natural wood work and plants. It felt really welcoming and natural earth and great breakfast We would definitely recommend this place lov
Stayed 1 night in Jul 2023

10/10 Excellent

Chika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property. Quiet. If you like nature, you would love the apartment. The staff were friendly and nice. They did not speak a lot of English but hey, it's Thailand and they communicated to the best of their ability. Loved the people. Loved our apartment.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An unexpected surprise for an airport hotel. We were only there one night, but wished we were there longer. Our large comfortable room was right off the pool. It was spotless and in very good condition. We didn’t have enough time to properly explore the property, but there were some intriguing cave like structures and what appeared to be a raised gallery. Breakfast was very nice. The front staff and porters were delightful. The airport transfer look less than five minutes.
Stayed 1 night in Mar 2023

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
I used the pool and sauna daily during my stay. Top notch. Thank you.
Stayed 2 nights in Feb 2023

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walkable to CNX. Amazing decor. Great pool. Fantastic restaurant and incredible staff. I’ll be back.
Stayed 1 night in Feb 2023

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and helpful.

8/10 Good

PONGSAK

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast too limited selection Room key only one per room make it inconvenient

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful decor, lovely pool area, beautifully landscaped. Friendly staff. Would strongly recommend.

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The stars are amazingly sweet and helpful. I wish their steam room was working but the pool was so relaxing and it was close to the mall and a convenience store. 7/11

8/10 Good

Choon Hong

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean. Walking distance to a shopping mall and within reach to old city with a Grab ride in 10 to 15 mins.
Stayed 4 nights in Dec 2022

8/10 Good

Handa

Liked: Cleanliness, amenities, property conditions & facilities
Beside airport and shopping mall, friendly english speaking staffs, free breakfast. Some facilities like suana not working, bathroom got mosquitoes and air con got lizard, clean room but facilities probably need to maintain a bit. I will still stay there for the convenience to the amenities.
Stayed 1 night in Dec 2022

10/10 Excellent

GLORIA

Travelled with group
Liked: Cleanliness, room comfort
Delightful stay
The VC@Suanpaak has buildings set amidst lush, blooming gardens with paths curving through intriguing statues and other artwork, creating a quiet and peaceful atmosphere, even though it is only a block from a major shopping mall, and a five-minute drive to the airport. Our 2 bedroom- 2 bath apartment with an open living-dining room and two balconies was immaculate, well-furnished, and super spacious. Linens, towels, dishes, and other amenities were all good quality. The air conditioners installed in the ceilings appear to be later add-ons, but they worked, and the plumbing was first-rate. We did not use the pool and sauna. Only the restaurant was a disappointment—but our welcoming fruit plate was fresh and delicious. The staff was outstanding—friendly, respectful, and helpful, giving us suggestions of where to go, calling for us what turned out to be the cleanest, most comfortable taxi we had in Thailand, and collecting our packed luggage at checkout and having it all loaded in the van when we returned three hours later for our trip to the airport.
Stayed 1 night in Dec 2022

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
This place is a "plant lovers" dream! So much to explore and look at on the property and the rooms are very nice. Clean and comfortable with nice views of the pool. I will say the pool was quite cold in November so don't expect to want to stay in!

10/10 Excellent

Gwenda

Liked: Cleanliness, amenities, property conditions & facilities
Traditional architecture with mod cons. Staff extremely helpful. Just a block away from airport but right next to shopping mall.
Stayed 1 night in Nov 2022

8/10 Good

Naveen

Liked: Cleanliness, amenities, property conditions & facilities
The property is very nice and clean, except outside the rooms there were many lizards, which scared my wife.
Stayed 2 nights in Nov 2022

10/10 Excellent

Coco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So nice place to stay in Chiangmai! Will recommend for anyone.
Stayed 2 nights in Oct 2022

8/10 Good

Elham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resortlike space. Very quiet and close to the airport, and a big mall nearby. Apartments are very spacious, a bit old but clean and well maintained. The only issue was the salamanders on the hallway ceilings at night, and one of them managed to get into our room which was a bit uncomfortable as we couldn't find it and was making a noise all night long! The breakfast was ok but not the best!
Stayed 4 nights in Aug 2022

10/10 Excellent

Shelley

Liked: Cleanliness, room comfort
Comfy-comfy
This was a very comfortable hotel. We chose a suite and we were very happy with the space. Loved the bathtub! The pool was nice and breakfast was simple but good. This was a close walk to the Central mall & very convenient! They offer a free shuttle to airport as well!!
Stayed 1 night in Aug 2022

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Great stay.
Great location. Staff were very friendly, understanding and helpful. They arranged our elephant trip, which was no trouble at all.
Stayed 1 night in Jun 2022

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport, next to the big shopping mall. Great location
Stayed 2 nights in Jun 2022

10/10 Excellent

Apimon

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Marie Josee

Liked: Cleanliness, room comfort
Hidden gem
Hidden gem 5 minutes from airport, next door to major mall & only 30 minutes walk to old city. Spacious comfortable room. Very clean. All staff were very friendly & welcoming. Highly recommended.
Stayed 2 nights in Oct 2020

10/10 Excellent

Punya

Travelled with family
Liked: Cleanliness, room comfort
Nice place for family
Stayed 1 night in Oct 2020

10/10 Excellent

Matt, Connecticut

Travelled with group
Liked: Amenities
Lovely hotel with a nice pool, steam and dry sauna! The property is very quiet and really close to the airport and shopping center. Would reccomend!
Stayed 3 nights in Feb 2020
Response from Aree on 11 Mar 2020
Thank you for your reviews and hope to welcome you again.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from Aree on 11 Mar 2020
Thank you for your reviews and hope to welcome you again.

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service.
Amazing. Very good service.
Stayed 1 night in Feb 2020
Response from Aree on 11 Mar 2020
Thank you for your reviews and hope to welcome you again .

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Clea, comfortable, very spacious and well-appointed rooms. Pleasant grounds with good restaurant on the grounds. Breakfast basic and unchanging. Very handy to airport and a large, modern shopping mall. Rooms not very soundproof from rooms below. Airport noise not a problem.
Stayed 5 nights in Dec 2019
Response from Aree on 25 Dec 2019
Thank you for your review , we will improve our Breakfast and Merry X - Mas and Happy New Year 2020 .

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property can boast a stunning landscape and architectural design! The greenery is gorgeous and makes your stay more unique than other hotels in the city. Service by ALL staff is impeccable. Extremely helpful and friendly team dedicated to making your stay the best and most memorable. Would choose to stay at this property over and over again! Do note that mattresses are VERY firm and AC could be more powerful. These did not take away from overall excellent experience.
Stayed 6 nights in Oct 2019
Response from Aree on 28 Oct 2019
Thank you for your comment and that you are happy at our place. According to our Mattress , will recheck and keep change. The AC power also will Clean the Filter . We are appreciated that informed us , Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Aree on 28 Oct 2019
Thank you for your staying with us , hope you will come back to our Country again .

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and near to Central of Chiang Mai shopping centre.
Stayed 8 nights in Aug 2019

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the airport. The staff are very friendly and accommodating. They also speak good English. They gave us a late check out without any additional charges. They aldo provided a free transport to the airport. I highly recommend this place and we will definitely stay here again.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Aree on 14 June 2019
Thank you from all of us and hope you will be back again.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this place was the best place i stayed for my trip the staff is the best around wow 10 star service what a great group
Stayed 3 nights in Mar 2019
Response from Aree on 1 May 2019
Thank you for your comment and hope to welcome you again at our place.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to the airport, and free transportation provided to the terminal. Next to a large mall, but not walkable to much else.
Stayed 1 night in Apr 2019
Response from Aree on 1 May 2019
Thank you for your comments and hope you will be back to our City again.

8/10 Good

Yuen Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
the stay was good. just 1 downside that the aircond not strong enough. even though we put to the lowest but it didnt get to the bed.for breakfast , need a bit more variety.i would like to praise for their pick up services from airport.top notch.
Stayed 1 night in Apr 2019
Response from Aree on 1 May 2019
Thank you for your comments , Please apologize for the Air-Con , should let us know direct which we will take action on time. We informed Restaurant to improve their Buffet Breakfast .

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019
Response from Aree on 1 May 2019
Thank you for your happy time at our place.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent at all levels. Nothung but good thungs to say.
Stayed 2 nights in Mar 2019
Response from Aree on 20 Mar 2019
Thank you for your comments , we hope to welcome you back to our City again.