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Reviews of Ketawa Pet Friendly Hotel

3 out of 5
Ketawa Pet Friendly Hotel
121/1 Tambon Chang Moi, Thesaban Nakhon, Chiang Mai, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 78 reviews" "
Rating 8 - Good. 34 out of 78 reviews" "
Rating 6 - Okay. 7 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Amazing hotel! Very clean, super friendly staff! My husband and I stayed for one week with our small you poodle. They provided a pet bed with dog bowls and free water for my little dog, he loved being here. The pool was awesome for the dogs too, there is no pool for us just the dog pool. You can use it but will smell like a dog lol! The cafe on site is very quaint and has great options for food and coffee, also have special food for your pet to eat with you. Their dogs on site are very friendly and playful too. Very lovely hotel, highly recommend starting here!!
Stayed 7 nights in Sep 2022

10/10 Excellent

RINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and comfy
Very cozy and modern place to stay. Located in the quiet alley behind Riverside. Its walkable to old city.
Stayed 3 nights in Mar 2020
Response from Ning on 12 Mar 2020
Loved to hear this, It will be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Ning!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Team OYO on 22 Feb 2020
Hey David!, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Team OYO

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for dogs
This is a great place if you have a dog or live dogs. Our dog loved it.
Stayed 2 nights in Jan 2020
Response from Team OYO on 16 Jan 2020
Pleased to hear your kind words of appreciation, Simon! We will try our best to never fail in amazing you every time. Regards, Team OYO

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and budget friendly ! The staff are so helpful and so sweet to see them with the dogs. Room was modern and clean, was perfect for our 4 night stay during the loy krathong festival in November. The hotel is walking distance of all the main activities during the festival, highly recommend
Stayed 4 nights in Nov 2019
Response from OYO on 15 Nov 2019
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Kevin

10/10 Excellent

Cheuk Ming

Stayed 2 nights in Nov 2019

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Kevin on 9 Oct 2019
Thanks for the positive rating, Beth! Hope to host you soon :) Regards, Kevin

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel; haven for dog lovers
Our family of 3 enjoyed our 2 nights stay at Ketawa. Our booking includes the a-la-carte breakfast which was wonderful. Staff was ftiendly, and the resident dogs were simply adorable and huggable *muak*. Hotel is also within walking distance to many eateries by the river and night market. Will definitely stay at Ketawa again on my next visit to Chiang Mai.
Stayed 2 nights in Mar 2019
Response from Tong on 28 Mar 2019
Dear Esther, Thank you for your review. We and our 4 paws look forward to welcome you again for your next stay :D

10/10 Excellent

Juthawut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for pet family
Stayed 1 night in Nov 2018
Response from Tong on 10 Nov 2018
Dear Khun Juthawut, Thank you for your compliment. We look forward to welcome you to stay with us again next time.

10/10 Excellent

Yenny, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet Haven
For any animal lovers, this place is simply the best. Friendly staff, chic and comfortable room and adorable dogs to play with. The cafe onsite also offers a great selections on their menu and amazing coffee. Simply the best hotel that I have ever stayed in Thailand! It was hard to leave.
Stayed 1 night in May 2018
Response from Tong on 2 June 2018
Thank you so much for your comments. This make my day! We at Ketawa are so happy that you had a great time here and we would love to see you again sometimes soon. I'm sure all our staffs and doggies miss you as well.

10/10 Excellent

Yen, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staffs and cute dogs
We were very impressed with the professionalism and friendliness of the hotel staff. Our room is very chic and comfortable and has everything that we need. We are very happy as well with the great selection of food and drinks at their cafe and to have a chance to get to know all their adorable dogs. Highly recommended to any animal lover. Two thumbs up.
Stayed 1 night in May 2018
Response from Tong on 2 June 2018
Thank you so much for your comments. This make my day! We at Ketawa are so happy that you had a great time here and we would love to see you again sometimes soon. I'm sure all our staffs and doggies miss you as well.

8/10 Good

Flora, hong kong

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is pretty and comfortable. Its location is not very convenient, and you need to walk for 5-10 mins to the main road to get a texi. There are Some mosquitos in the room, so you might need to take some mosquito spray with yourself.
Stayed 3 nights in Feb 2018
Response from Orn on 29 Mar 2018
Thank you Flora for the review, we have mosquito spray and repellent provided in room for your use. Sorry for the trouble this has caused. We will do our best to improve our services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The staff, especially Pow are so helpful, friendly and wonderful. The boutique and layout is nicely built. Cute interior.
Stayed 3 nights in Oct 2017
Response from Orn on 30 Nov 2017
thank you for your review. I hope you have a wonderful time at Ketawa Pet Friendly Hotel and looking forward to welcome you again soon.

8/10 Good

Michele

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017
dear guest, thank you for your review. we hope we have made your stay a memorable one and looking forward to welcome you back again soon. best, orn

10/10 Excellent

Tammy, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary hotel in special area of Chiang Mai
We were warmly welcomed by the staff and we loved the hotel design and atmosphere. The hotel is very clean. Our room was beautiful and comfortable. Breakfast was delicious. The staff had answers to all our needs. It is nice to stay somewhere that is not merely a "cut and paste" hotel. Ketawa is a place we will remember.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice but with noisy nights.
Hotel is okay with friendly staff located near night market & town center. Nearby loud music clubs can give you disturbed nights,unfortunately.

8/10 Good

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cosy room
Room is clean and modern; slightly dark and shower water wasn't hot enough imo, but I find this common in Thailand, overall lovely room. Nice breakfast included with low price in the dog cafe in hotel. Staff are very friendly...around 5 mins walk to the river with some bars and 15 mins walk to night market district. Location not exactly very convenient but acceptable :)

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service and Many Dogs to Play With ...
Ketawa is a very cute boutique hotel right across the river from a lot of things (markets, U.S. consulate). Close to a number of shops and supermarkets. Rooms are very modern and clean, prices are decent, staff is extremely friendly and extremely helpful. The cafe (or "kafe") downstairs that also serves as a day spa for friendly dogs was a lot of fun too. Would highly recommend.

10/10 Excellent

Jeff, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a person barely indoors
This place should is adequately priced for the surrounding area. It was quite nice especially since many things are walking distant away. I chose this location because it was remotely outside of the city square and I cannot complain whatsoever. The staff are quite friendly and will help you if need be.
Response from Ketawa Team on 15 Nov 2016
Thank you for your review. We hope to have chance towelcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel, very pet friendly. Nice staff! Very helpful

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
outside the old town area but walkable distance
the location is nice, not too close to the busy town/ market area. surrounding is quiet but could hear the voice of the nearby pub while night time. room is clean, atmosphere is nice and relaxable. would like to visit again next time.
Response from Ketawa Team on 15 Nov 2016
Thank you for your review. We hope to have chance to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Lovely hotel. It's not very big but that made it nice and homely in a way. The staff are so lovely and more than happy to help organise any trips you want to book. There is a little cafe and a pet shop too! They are dog friendly but I loved this as I was missing my dog from home so the little pups there for doggy day care cheered me up when I was missing her. It is not right in the centre but close to a couple of nice bars and restaurants and walking distance to the night bazaar. Would stay here again if I ever came back to Chiang Mai.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really good value and friendly hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great Staff
I booked this last minute when I decided I wanted to go to Chiang Mai. It was perfect! The rooms and hotel are clean and comfortable, the AC works very well. The staff was beyond helpful and accommodating. They have a small cafe that serves a limited number of items, so we didn't eat there. They are dog friendly too. Great place to stay if you're visiting Chaing Mai. The hotel is just outside the touristy part of the city, but within walking distance.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing before big move
I chose Ketawa for their dog friendliness. I adopted two dogs in Thailand and before I flew out of CNX, I spent several days on holiday and organizing the dogs' export/transport documents. The hotel itself was wonderful, and most of the staff were really excellent. The location of the hotel is fine, especially for someone who understands how the city is laid out or is adventurous enough to make it over to the more active parts of town. The biggest downside for me is entirely out of the hotel's control, but should be considered by people travelling with pets and that is-- the hotel is located behind a major road. To access the hotel you have to walk through walled side-streets and there are SO MANY street dogs in this area! I had to call a taxi to the hotel every time I wanted to take my dogs for fear that they would get into an altercation with one of the street dogs. I myself cut through another hotel's parking lot in order to avoid one particularly unfriendly street dog. Having said that, there are small fenced courtyards for the dogs to use at the hotel, and the front desk was always very willing to call a car/tuk tuk for me.

6/10 Okay

Lulu, London

Liked: Cleanliness, room comfort
Nice hotel close to good restaurants on the rivers
Hotel is nice, with clean and comfortable rooms, but the common facilities are quite limited. Most of the staff speaks rough English.

8/10 Good

bryan, new york

Liked: Staff & service
Sweet manager and staff, some eating options
Friendly staff, nice homey hotel and neighborhood is inside a lane which is nice for leisure walking. The female manager is helpful and knowledgeable but the young boy less so. Need tuk tuk to old city and shopping or busy area and don't pay more than 100 baht. Try fancy Woo cafe nearby for great Thai food served like art and nice dessert. Rice salad a must. Breakfast here is ok but uninspired. Would skip if it wasn't included.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay though abit far from the city centre
Pleasant stay though it's a good 20 mins walk to the city centre.

8/10 Good

Chuleekorn, Bangkok

Liked: Cleanliness, property conditions & facilities, room comfort
Cute hotel and good location for those who have car
- Very clean room and quiet even there is pets allowed, but the hotel did separated room for pets lover and no pet guests. - Location is good for those who have car (or rent a car). Near by many restaurants and Cafes beside Ping River. However, for those who doesn't have car, hotel can arrange taxi, shuttle service for you. - Just a minor comment about electronic switch and plug is far from bed and only 2 plug in room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely boutique hotel
Clean, spacious and pet friendly. About 10 min walk to the night market street, the hotel is close to cafes and trendy bar (not those sleezy type), breakfast was okay. Hotel staff is very friendly and room is clean considering guest can bring pets, no furs lying around or animal smell.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Beautiful hotel just outside the city center. Close enough to the action but far enough away from the noise at night. Highly recommend.

10/10 Excellent

Paul, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You'll enjoy it.
Great hotel,

8/10 Good

Hunsa, Bangkok

Liked: Cleanliness, staff & service, room comfort
Silent hotel and nice to relax
nice place

10/10 Excellent

alberto, San Juan, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
We were reluctant to book in this hotel due to a very bad review we read in Trip Advisor. We had to because all other hotels were sold out. However, we had a very pleasant stay. The hotel is very cozy, boutique type, with very friendly staff and very good service. It is located near the river, at walking distance of some of the best restaurants of Chang Mai. The room is vey spacious with a very comfortable bed and modern bathroom with shower. The breakfast menu was limited but the food and beverages were good. If we ever go back to Chang Mai, we definitely will stay in this hotel. We do not hesitate to recommend it.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again but may shop around due to the sound travelling through walls so easily

6/10 Okay

Stephane

Business traveller
Liked: Room comfort
Stayed 1 night in Mar 2022

8/10 Good

LiFENG

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住的很開心的飯店
服務人員態度非常友善且用心協助我們解決訂巴士票丶租車丶叫車等事宜。房間明亮乾淨寬敞，而且還有寵物專用床～對愛寵物的人來說是個非常棒的選擇。唯一的缺點是在長長的小巷內，晚上出入不方便。
家裡沒有養寵物，在這裡還可以近距離接近牠～好開心
非常舒壓的中庭....
Stayed 3 nights in Jan 2020

10/10 Excellent

Edouard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très sympathique
Hôtel très mignon avec des chiens tres bien dressés. Le service est très agréable mais ne parle pas un anglais impeccable. Très bon séjour un peu à l’extérieur du centre historique de Chiang Mai. De nombreux bars dansants autour qui permettent une meilleure ambiance.
Stayed 3 nights in Dec 2019
Response from Team OYO on 1 Jan 2020
Hé, nous aimons toujours avoir de tes nouvelles. Heureux de savoir que vous avez aimé nos services. Merci beaucoup d'être resté avec nous. Au plaisir de vous accueillir bientôt :) Cordialement, Team OYO

8/10 Good

Kitisak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักที่สัตว์เลี้ยงเข้าพักได้
ราคาไม่แพง เป็นที่พักที่สามารถพาสัตว์เลี้ยงเข้ามาพักด้วยได้ ห้องเป็นสัดส่วน สะอาดดีครับ อุปกรณ์เครื่องใช้ต่างๆ มีครบ ติแค่เรื่องที่จอดรถน้อย กับผนังห้องกั้นเสียงได้ไม่ดีเท่าที่ควร โดยรวมแล้วแนะนำครับ
Stayed 1 night in Oct 2019
Response from OYO on 2 Nov 2019
ขอบคุณสำหรับการให้คะแนน คุณ Kitisak! เราได้รับความคิดเห็นของคุณแล้ว และจะพยายามปรับปรุงและพัฒนาบริการของเราให้ดีขึ้นต่อไป ขอบคุณ Team OYO

10/10 Excellent

Suritp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little hotel
OYO 240 Ketawa pet friendly hotel is a wonderful place. It's a hotel that has clean rooms, the staff is friendly and helpful. I enjoyed the time I spent there and I'm planning to come back again.
Stayed 1 night in Sep 2019
Response from Kevin on 3 Oct 2019
Thank you for your sweet words, Suritp! We hope to give you a consistent service every time. Regards, Kevin

10/10 Excellent

Suritp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ยอดเยี่ยม
เป็นโรงแรมเพ็ทเฟรนลี่ได้ดีมาก ที่นี่ถึงใครไม่มีสุนัขหรือสัตว์เลี้ยงก็มาพักได้ สะอาดไม่มีกลิ่นของสุนัขหรือสัตว์เลี้ยงหลงเหลือในห้องพักเลย
Stayed 2 nights in Sep 2019

10/10 Excellent

Suritp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สุดยอด!!!
เป็นโรงแรมขนาดเล็ก ไม่วุ่นวายดี พนักงานดีเยี่ยม สุนัขพักได้ มีที่นอนให้สุนัขด้วย(มีค่าใช้จ่ายเพิ่มจ่ายตอนเช็คอินได้เลย) อยู่ในเมืองแต่ต้องเข้าซอยสักนิด เป็นโรงแรม เพ็ท เฟรนลี่ ได้สมบูรณ์แบบจริงๆ มีสระว่ายสำหรับสัตว์เลี้ยง ไม่ต้องกังวลว่าสุนัขจะวิ่งออกไปนอกถนนที่นี่มีประตูถึง2ชั้นป้องกันได้ดีมาก ตั้งใจพักคืนเดียว แต่ด้วยความเป็นส่วนตัวดีเลยพักต่อทั้งหมด4คืน แนะนำที่นี่เลย ไม่เชื่อลองมาใช้บริการกันดูครับ
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สามารถพาสัตว์เลี้ยงเข้ามาได้ และมีร้านกาแฟ ที่มีสุนัขน่ารักมาก
Stayed 1 night in Sep 2019

10/10 Excellent

Nittaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Rehana on 8 Sept 2019
Thank you for rating us highly, We are glad to know that services offered by us meet up your expectations and we’ll endeavor to keep it up. Regards, Rehana!

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
一進去感覺不太好 和照片太大分別 燈光非常暗，冷氣沒有很冷，而且很偏僻， 非常多蚊，喜歡寧靜的話就不錯 附近基本沒有吃的 最近的7-11也要走兩公里。。。 酒店沒有提供牙刷和牙膏 ，一大清早要跑出去7-11買。總括來說是住這麼多酒店最差和比較失望的一間
Stayed 4 nights in May 2019
Response from Tong on 13 May 2019
Dear Guests, Thank you for your review. According to that, our room is about 32 sqm which is large and spacious than normal. Moreover, we are surrounded by famous restaurants as we showed you the way to get to the restaurant that you and your friend needed to have dinner by walking in 1 mins. For the mosquitoes, we provided many repellents in your room and also at night we put it in front of your door room. We will make it better next time :)

10/10 Excellent

Nittaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Tong on 9 Feb 2019
Thank you for your review. We hope to have a chance to welcome you again.

10/10 Excellent

Nittaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
แนะนำคะ
ควรมีรองเท้าใส่ในห้อง และยาหม่องให้ในห้องเหมือนเดิม
Response from ต้อง on 19 Mar 2018
ขอบคุณสำหรับคำแนะนำนะคะ เราจะนำไปปรับปรุงในอนาคตค่ะ

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
ห้องพักมียุง และในห้องแสงไฟมืดไป ห้องไม่ค่อยสะอาดเท่าไร ใต้เตียงมีฝุ่น ราคาแพงเกินไปกับสิ่งที่ได้ในห้อง เพราะมีน้องหมาพักด้วยก็เก็บราคาเพิ่มต่างหากอยู่แล้ว โรงแรมอยู่ลึกเกินไป ถ้าไม่มีรถไปก็จะเข้าถึงตัวโรงแรมยากหน่อย
Stayed 1 night in Oct 2017
ทางโรงเเรมต้องขออภัยคุณลูกค้าสำหรับความไม่สะดวกที่ได้รับในการเข้าพักนะคะ ทางโรงเเรมจะนำข้อติชมของท่านไปปรับปรุงเเก้ไขค่า เเละหวังว่าจะมีโอกาสได้ต้อนรับลูกค้าอีกในภายภาคหน้านะคะ

8/10 Good

うーさんみ, ヤンゴン

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コンクリート打ちっ放しの客室
無駄のないシンプルなホテルでした。ペットと一緒ではありませんでしたが、十分快適でした。夜も静か。フロントスタッフもフレンドリーでした。
Stayed 1 night in Sep 2017