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Urban Bacalar Hotel

2.5 star property
Hotel with free parking, a short walk to Lake Bacalar

Choose dates to view prices

Photo gallery for Urban Bacalar Hotel

Design Room
Reception
Exterior
Sundeck
Exterior
Located near the bay, Urban Bacalar Hotel offers a tranquil retreat with a pool and garden. Enjoy in-room WiFi and a multilingual team that arranges tours and provides valued service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$60
includes taxes & fees
17 Sept - 18 Sept

Room options

Check availability for these dates

Tonight

Sept 4 - Sept 5
Check availability for tonight Sept 4 - Sept 5

Tomorrow

Sept 5 - Sept 6
Check availability for tomorrow Sept 5 - Sept 6
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking | Garden view

Double Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room

Design Room | View from room

Design Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, 1 Double Bed, Pool View

Double Room, 1 Double Bed, Pool View | View from room

Double Room, 1 Double Bed, Pool View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Bacalar is home to Urban Bacalar Hotel . Museum of Maya Culture and Museo de la Ciudad are cultural highlights, and some of the area's landmarks include Fort of San Felipe and Oxtankah Ruins. Manatee Sanctuary and Santuario del Manati are also worth visiting.
Visit our Bacalar travel guideOpens in a new window
Map
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930

What's nearby

  • Polytechnic University of Bacalar - 19 min walk - 1.6 km
  • Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
  • Fort of San Felipe - 3 min drive - 2.5 km
  • Municipal Spa of Bacalar - 4 min drive - 3.3 km
  • Cenote Cocalitos - 7 min drive - 6.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪asadero el establo - ‬12 min walk
  • ‪La Playita - ‬4 min drive
  • ‪Mistura - ‬3 min drive
  • ‪Xoloitzcuintle Bacalar - ‬3 min drive
  • ‪Marisqueria El Taco Loco - ‬3 min walk

About this property

Urban Bacalar Hotel

Hotel near Lake Bacalar
A terrace, a garden and a restaurant are just a few of the amenities provided at Urban Bacalar Hotel . Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • A computer station, concierge services and multilingual staff
  • Tour/ticket information, a porter/bellboy and a 24-hour front desk
Room features
All guest rooms at Urban Bacalar Hotel include comforts, such as air conditioning, in addition to
Extra amenities include:
  • Rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar

Frequently asked questions

Does Urban Bacalar Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Urban Bacalar Hotel ?

As of 4 Sept 2025, prices found for a 1-night stay for 2 adults at Urban Bacalar Hotel on 17 Sept 2025 start from AU$56.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Urban Bacalar Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Urban Bacalar Hotel ?

Self-parking is free at this property.

What time is check-in at Urban Bacalar Hotel ?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Urban Bacalar Hotel ?

Checkout is at noon. Late check-out is available for a fee.

Where is Urban Bacalar Hotel located?

Situated in Bacalar, this hotel is within 1 mile (2 km) of Lake Bacalar, Polytechnic University of Bacalar and Laguna Bacalar Ecological Park. Canal de los Piratas and Fort of San Felipe are also within 2 miles (3 km).

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Urban Bacalar Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 56 out of 164 reviews
Rating 8 - Good. 58 out of 164 reviews
Rating 6 - Okay. 24 out of 164 reviews
Rating 4 - Poor. 13 out of 164 reviews
Rating 2 - Terrible. 13 out of 164 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Odalia

Liked: Staff & service, amenities, property conditions & facilities
The rooms are very small but convenient. The pool was relaxing. You need a vehicle if you stay there cause things are far
Stayed 1 night in Aug 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, cute small rooms with very comfortable beds
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, the rooms, the food
Stayed 4 nights in May 2023

6/10 Okay

Martin

Liked: Amenities, property conditions & facilities
The only thing about is that doesn't have cable nether Netflix
Stayed 2 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rustic stay. Wold recommend for bypasses
Stayed 1 night in Apr 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Away from lake
Stayed 1 night in Jul 2023

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities
Vacation Review Budget First off, we do like to take vacations that are “luxurious” but we also take a lot of low budget trips to go away more often and see new places. This review is a budget review 2 things matter most to us 1 cleanliness and 2 a pool We are content with a basic room as long as we have beds and a bathroom and they are clean (a TV is nice but we have devices to watch content on) Cleanliness rating 9 Room rating 5, the room with the sofa bed is too uncomfortable to sleep on and had weak water pressure and the AC leaked into the room, the rooms are small but that was expected. Room amenities, AC, TV Hotel/condo/VRBO rating 7 Amenities, pool Pool rating 10, good sun and shade as sun sets with warm water Staff rating 10 Restaurant rating/options, n/a Location to things, a lot close but has to be driven/taxi If you’re looking for budget, I would and wouldn’t recommend, if you need the sofa bed it’s impossible to sleep on If you can share a double or are single I’d go back This review does not take restaurant food in the consideration There are plenty of (excellent) options nearby in driving distance
Stayed 3 nights in May 2025

8/10 Good

Alexis

Liked: Staff & service
Disliked: Amenities
The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Stayed 2 nights in Apr 2023

2/10 Terrible

Alfredo

Disliked: Staff & service, amenities, property conditions & facilities
THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET
Stayed 1 night in Nov 2022

6/10 Okay

Nayeli

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
Stayed 7 nights in Jun 2022

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Cris

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
La ubicación que marca la aplicación está mal, queda del otro lado de la carreta por lo que no de chiste quedas cerca de la laguna, además de ese lado no hay restaurantes y ellos no tienen el servicio como lo marca la aplicación, no hay nada que comer a ninguna hora y la calle no está pavimentado, la habitación está bien pero el baño olía a usado, en general el trato del personal muy bueno.
Stayed 1 night in Aug 2025

6/10 Okay

Maria de los Angeles Vianey

Stayed 1 night in May 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien y la alberca es un most
Stayed 1 night in Aug 2025

2/10 Terrible

jorge

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ese hotel es una porquería, nada de lo que presentan en fotos es una realidad, favor de no contratar ese hotel, es una estafa y ustedes cómo Expedia deberían primero analizar sus calientes como este tipo de establecimientos ya que está en juego su veracidad de ustedes, por otro lado, espero me regresen mi dinero, gracias, ya que no volveré a contratar por medio de Expedia, son una estafa.
Stayed 2 nights in Jul 2025

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Puede mejorar su limpieza en sus instalaciones
Stayed 1 night in Jul 2025

4/10 Poor

Lupita

Disliked: Cleanliness, staff & service, property conditions & facilities
No me gustó hay alacrano
Stayed 2 nights in Jul 2025

8/10 Good

Rodolfo I flores de

Bien
Stayed 1 night in Jul 2025

8/10 Good

RODRIGO VILLANUEVA

Stayed 6 nights in May 2025

6/10 Okay

Angel

Stayed 2 nights in May 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar excelente para descansar
Stayed 4 nights in May 2025

10/10 Excellent

Valentín lautaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

El espacio está muy bien, son pequeños los cuartos pero bien, solo deben de reubicar los aires acondicionados que generan humedad dentro de cuarto y no está padre oler todo el tiempo a humedad. La ubicación lejos pero en medio de la naturaleza, muy rico! Área de oportunidad el arreglar la humedad. Yo quitaría los cojines alrededor de las camas, tendría más espacio la habitación
Stayed 1 night in May 2025

10/10 Excellent

Carmen beatriz

Stayed 1 night in Apr 2025

10/10 Excellent

Abel

Liked: Cleanliness, amenities
Todo muy bien!!
Stayed 1 night in May 2025