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Hotel Laguna Bacalar

3.0 star property
Hotel with free parking, near Lake Bacalar

Choose dates to view prices

Photo gallery for Hotel Laguna Bacalar

Lake
Balcony
Miscellaneous
Family Bungalow, Lagoon View
Marina
Hotel Laguna Bacalar, by the sea, offers a peaceful escape with a rooftop terrace and garden. Enjoy the outdoor pool, children's pool, WiFi, and on-site car rentals. The staff receives consistent praise from guests.

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sept 9 - Sept 10
Check availability for tonight Sept 9 - Sept 10

Tomorrow

Sept 10 - Sept 11
Check availability for tomorrow Sept 10 - Sept 11
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Bungalow, Lagoon View

Family Bungalow, Lagoon View

Family Bungalow, Lagoon View

Highlights

2 bedrooms
2 bathrooms
Daily housekeeping
Living room
  • 33 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 9
  • 4 Double Beds and 1 Twin Bed

Double Room with Air Conditioning, No Special View

Highlights

Fan
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room with Fan

Quadruple Room with Fan

Quadruple Room with Fan

Highlights

2 bedrooms
Fan
Daily housekeeping
  • 23 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Double Room, Lagoon View (with Fan)

Iron/ironing board, bed sheets

Double Room, Lagoon View (with Fan)

Highlights

Fan
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Lagoon View (With A/A)

Triple Room, Multiple Beds, Lagoon View (With A/A)

Triple Room, Multiple Beds, Lagoon View (With A/A)

Highlights

Air conditioning
Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Double Room Lagoon View with Air Conditioning

Balcony

Double Room Lagoon View with Air Conditioning

Highlights

Air conditioning
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Lagoon View (With Fan)

Iron/ironing board, bed sheets

Triple Room, Multiple Beds, Lagoon View (With Fan)

Highlights

Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
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About the area

Map
Avenida Costera #479 Bacalar, Bacalar, QROO, 77930

What's nearby

  • Cenote Azul - 16 min walk - 1.4 km
  • Cenote Cocalitos - 2 min drive - 1.1 km
  • Cenote Negro - 2 min drive - 1.8 km
  • Fort of San Felipe - 4 min drive - 2.9 km
  • Laguna Bacalar Ecological Park - 5 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Enamora - ‬4 min drive
  • ‪Albahaca - ‬3 min drive
  • ‪Cafe Tito - ‬5 min drive
  • ‪La Trattoria 46 - ‬4 min drive

About this property

Hotel Laguna Bacalar

Hotel near Lake Bacalar
Consider a stay at Hotel Laguna Bacalar and take advantage of a rooftop terrace, a garden and car hire on-site. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • A 24-hour front desk, a TV in reception and concierge services
  • Luggage storage and a front desk safe
More amenities include:
  • Showers and free toiletries

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.61 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Laguna Bacalar
Laguna Bacalar
Hotel Laguna Bacalar Hotel
Hotel Laguna Bacalar Bacalar
Hotel Laguna Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Laguna Bacalar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Laguna Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Laguna Bacalar?

Self-parking is free at this property.

What time is check-in at Hotel Laguna Bacalar?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel Laguna Bacalar?

Checkout is at noon.

Where is Hotel Laguna Bacalar located?

Situated by the sea, this hotel is within a 15-minute walk of Cenote Esmeralda and Lake Bacalar. Cenote Cocalitos and Cenote Azul are also within 1 mile (2 km).

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Hotel Laguna Bacalar Reviews

Reviews

6.2
Rating 10 - Excellent. 91 out of 487 reviews
Rating 8 - Good. 101 out of 487 reviews
Rating 6 - Okay. 124 out of 487 reviews
Rating 4 - Poor. 92 out of 487 reviews
Rating 2 - Terrible. 79 out of 487 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

HERBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien ubicado y tiene fácil acceso a la laguna.
Stayed 2 nights in Aug 2025

8/10 Good

Liliana

Liked: Cleanliness, staff & service
There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.
Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.
Stayed 2 nights in Jan 2025

10/10 Excellent

Valente

Liked: Cleanliness, staff & service, property conditions & facilities
Closed to lake
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.
Stayed 3 nights in Jan 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊
Stayed 3 nights in Jan 2024

8/10 Good

Luz

Liked: Cleanliness, amenities, property conditions & facilities
I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .
Stayed 2 nights in Mar 2025

2/10 Terrible

Elisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The room dirty i didnt stay there again wont a refund
Stayed 1 night in Apr 2025

2/10 Terrible

GUADALUPE

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. The room did not have hot water the food at the restaurant was very expensive.
Stayed 2 nights in Dec 2024

4/10 Poor

Telmi

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok
Stayed 4 nights in Oct 2024

6/10 Okay

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Stayed 3 nights in Nov 2024

8/10 Good

Rebeca

Liked: Staff & service, amenities
I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Liked: Staff & service
It is dated , rooms need work
Stayed 1 night in Apr 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Oct 2024

4/10 Poor

Mehmet

Disliked: Amenities, property conditions & facilities
Hotel is located on a beautiful spot overlooking Lake Bacalar. It is perfect for swimming and enjoying the view from the room. It looks like the hotel was built long time ago and never upgraded or renovated. Bathroom especially was in really bad condition. We checked in for two nights but checked out after staying one night.
Stayed 2 nights in Feb 2023

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 1 night in Feb 2024

2/10 Terrible

Cristian

Disliked: Cleanliness, property conditions & facilities
I didn’t like it I didn’t know is just one fan in the hotel room and no ac and the hotel looks like is in the ruins
Stayed 1 night in May 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad place, we a bad experience at this place As soon as we walked in to the room a lizard right in from, i asked the reception to move us, she had the worst attitude, she said well you will see different little animals at this place. My kids asked if they could sleep in the car :( trough the night i felt an insect on me, i jumped and it was a big bug, it flew away, The reception never gave us anything to sign at check in or out. The place is horrible.
Stayed 2 nights in Jun 2023

2/10 Terrible

José Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Viejo , personal amargo
Stayed 1 night in Aug 2025

2/10 Terrible

Axel Emmanuel

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Ya es demasiada antigua , tiene una bonita vista , pero deberían tener todas las habitaciones aire , es un sufrir estar con ventilador
Stayed 4 nights in Aug 2025

10/10 Excellent

Satyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 2 nights in Aug 2025

6/10 Okay

Luis Fernando

Liked: Cleanliness
Disliked: Property conditions & facilities
Limpio, muy bonita vista. Facil de encontrar. Pero instalaciones muy descuidados, viejas, restaurante sin buen servicio.
Stayed 2 nights in Aug 2025

2/10 Terrible

Mario Agustin Chavez

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel es viejo y descuidado, la habitación tiene mobiliario viejo, los baños huelen feo, los aires acondicionados y ventiladores muy ruidosos, las ventanas descuidadas, parchadas con tornillos y clavos para que no se cayeran, solo tiene un contacto en la sala para poder cargar celulares, los colchones muy incómodos, y lo peor de todo, la gerente con una actitud nefasta y mentirosa, en el restaurante no pudimos desayunar por qué tenían un grupo de 30 personas y tardarían más de una hora en servirnos! Todo pésimo! Nunca regresaría!!
Stayed 2 nights in Aug 2025

10/10 Excellent

WILBERTH MANUEL CRUZ

Liked: Cleanliness, property conditions & facilities
Buena vista a la laguna
Stayed 2 nights in Jun 2025