El Fuerte Beach Resort is a peaceful beachfront retreat with sun loungers, massage, and spa services. Relax in the garden or coffee shop with free in-room WiFi. Guests praise the attentive staff.
Located in Mahahual, El Fuerte Beach Resort is in the city centre and on the beach. Mahahual Lighthouse is a notable landmark, and some of the area's activities can be experienced at Costa Maya Port and Maya Water Park. Mahahual Beach is another place to visit that comes recommended. Looking to get your feet wet? Snorkelling and fishing adventures can be found near the property. Visit our Mahahual travel guide
When you stay at this beach aparthotel, you can enjoy umbrellas and sunloungers. Each apartment features a kitchenette with a stovetop and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Free bottled water, a ceiling fan and a shower are among the other amenities that guests will find.
El Fuerte Beach Resort offers 16 air-conditioned accommodations with complimentary bottles of water and a ceiling fan. Each accommodation is individually decorated. Accommodation at this 3-star aparthotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.
This Mahahual aparthotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Smoke-free property
Services and conveniences
Daily housekeeping
Free bottled water
Limited-hour front desk
Tour and ticket assistance
Location highlights
In the city centre
Near the sea
Things to do
Fishing nearby
Snorkelling nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
16 units
Garden
Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Property is also known as
El Fuerte Beach Mahahual
Hotel El Fuerte Mahahual
El Fuerte Beach Resort Mahahual
El Fuerte Beach Resort Aparthotel
El Fuerte Beach Resort Aparthotel Mahahual
Frequently asked questions
Is El Fuerte Beach Resort pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at El Fuerte Beach Resort?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at El Fuerte Beach Resort on 9 Mar 2026 start from AU$186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at El Fuerte Beach Resort?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at El Fuerte Beach Resort?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at El Fuerte Beach Resort?
Checkout is at noon.
Where is El Fuerte Beach Resort located?
Located in Mahahual, this beachfront aparthotel is in the city centre and within 1 mi (2 km) of Mahahual Beach and Mahahual Lighthouse. Costa Maya Port and Maya Water Park are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
El Fuerte Beach Resort Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 106 out of 156 reviews
10 - Excellent
106
Rating 8 - Good. 35 out of 156 reviews
8 - Good
35
Rating 6 - Okay. 9 out of 156 reviews
6 - Okay
9
Rating 4 - Poor. 2 out of 156 reviews
4 - Poor
2
Rating 2 - Terrible. 4 out of 156 reviews
2 - Terrible
4
Reviews
8/10 Good
Dolores
7 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It can use a little upgrade, for the price was very good. The service was very good and food excellent .
Dolores
Stayed 3 nights in Oct 2025
10/10 Excellent
Carol
8 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The view was nice. The room clean. The bathroom was not the best. Limited hot water and odd setup. The toilet getst wet every time you shower because it’s just open. Also it says there are laundry facilities but there are none. You have to walk a few blocks to a service that will wash for you and give it back to you in the afternoon. Staff was nice.
Carol
Stayed 2 nights in Jan 2026
10/10 Excellent
Arturo
7 June 2024
Excellent location, very well facilities.
Arturo
Stayed 3 nights in May 2024
10/10 Excellent
Kavil
2 June 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, ocean views from the front balcony.
Kavil
Stayed 3 nights in May 2024
8/10 Good
Timothy
11 Oct 2025
Liked: Cleanliness, communication
The staff at El Fuerte were definitely a highlight — very helpful, kind, and supportive throughout our stay. The rooms are a bit outdated, but they were clean and perfectly fine for what you’d expect at this level. There was a slight humid, musty smell at first, but it went away quickly once the AC was running.
Overall, I’d rate it about 2.5 stars. Nothing fancy, but comfortable and pleasant — and I’d stay here again.
Timothy
Stayed 1 night in Oct 2025
10/10 Excellent
Denise
30 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely 5 nights in Mahahaul, the hotel is in a prime location, we ate in their restaurant a few times and the food was very good and prices reasonable.
Denise
Stayed 5 nights in Jan 2024
10/10 Excellent
Nicholas
23 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
A place to relax which is clean, excellent foodand 10 steps to the small but clean beach and sea.
Nicholas
Stayed 3 nights in Mar 2024
10/10 Excellent
Jim
4 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ana was great at check in and was able to answer any questions my wife or I asked during our stay. Yes I would stay here agani!
Jim
Stayed 2 nights in Feb 2024
10/10 Excellent
Juan
20 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place ideal location.
However, the shower was very slippery
Juan
Stayed 2 nights in Jan 2024
10/10 Excellent
Tiffany
14 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The check in process was easy. All staff was very helpful. The receptionist even assisted me in carrying luggage. The beach club was awesome. Great food and drinks. Abraham was very hospitable and energetic. We will definitely return to this hotel and recommend it to anyone interested in a great location.
Tiffany
Stayed 3 nights in Feb 2024
10/10 Excellent
Scottie
5 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was great! I had a balcony overlooking the sea. I sat in the living room half the night just looking out the window at the well lit beach, while pretending to do work on my laptop. Downstairs, the restaurant had a nice vibe. I had the grilled shrimp tacos. They were amazing! I should have gotten an order for the road! Everything was great, from someone from reception walking me to my room, to the easy on-site parking. I will definitely be back.
Scottie
Stayed 1 night in May 2024
10/10 Excellent
Alan
3 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, great place
Alan
Stayed 2 nights in Nov 2025
10/10 Excellent
DANIEL
16 May 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great food and beautiful Beach
DANIEL
Stayed 1 night in May 2023
10/10 Excellent
IGNACIO
15 Aug 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, beautiful beach, lota if sorrounding areas for dinning and local fiod and snacks
IGNACIO
Stayed 2 nights in Aug 2022
10/10 Excellent
Richard
24 Mar 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was clean and all the staff where very helpful.
Richard
Stayed 5 nights in Mar 2023
8/10 Good
Armando
26 May 2023
Liked: Cleanliness, property conditions & facilities, communication
Property is located facing the beach, cleanest beach front.
Armando
Stayed 5 nights in May 2023
4/10 Poor
Natasha
8 Jan 2026
Liked: Communication
Disliked: Property conditions & facilities
The room was run down and it was incredibly loud at night to the point that we couldn’t sleep because of drunk people yelling all night and motorbikes zipping down the street. But what really made us mad was the false advertising of the “daybeds” (lounge chairs” being reserved for hotel guests. They were absolutely NOT. We had to argue to get 2 chairs (they said no more were available and that had to wait for the cruise ship tourists us to leave to get some). Meanwhile, there was a whole stack of chairs available, they just didn’t want to set them up for us. We had to argue with them to get them and finally they gave us 2 half busted chairs. We would never return to this place or to Mahahual in general. We only went there for diving and found that the whole town is a total trash filled, overpriced bust. There are a million better places in Mexico, avoid this place at all costs unless you enjoy being ripped off and surrounded by a bunch of uncultured cruisers.
Natasha
Stayed 2 nights in Jan 2026
10/10 Excellent
Freya
3 Feb 2023
Liked: Cleanliness, room comfort, communication
We had a great stay at the hotel. The hotel is located right next to the beach and have an amazing view. The stuff are very friendly and smiling. We got a free upgrade to sea-view room, since they had some available. The rooms are big and very clean.
Freya
Stayed 1 night in Feb 2023
10/10 Excellent
Brett
7 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Kitchenet found the places to buy groceries, great restaurants close by. Get your place on the beach before the cruise ship people.
Brett
Stayed 11 nights in Apr 2023
10/10 Excellent
Shawn
19 July 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is right on the beach. The staff is extremely friendly and helpful even with my limited Spanish. The beach is very relaxing and the water is clear and seaweed free. This is a very family friendly environment. I highly recommend renting a car and come to Mahahual for a few days if you’re in Tulum or Cancun. Also this hotel is close to Chacchoben and Bacalar if you want to go explore for the day.
Shawn
Stayed 4 nights in Jul 2022
10/10 Excellent
Michael
27 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable bed, nice room with balcony/table/chairs. Large bottle of water provided. Small fridge and cooking facility. People with mobility issues would have difficulty because of no elevator.
Michael
Stayed 1 night in Nov 2022
6/10 Okay
Chris
2 Dec 2023
Liked: Cleanliness
Disliked: Communication
Very noisy
Chris
Stayed 3 nights in Nov 2023
8/10 Good
jessica
22 Dec 2022
Liked: Communication
The staff was amazing! Very friendly and quick to help with anything we needed.
I also liked the location very much!
My disappointment was the Wi-Fi did not work. We were working remotely so this was very important. The Wi-Fi at hotel was out 95% of the time.
They also lost power on our last day.
Outside of that, the property and rooms were clean but felt very outdated and run down. I guess typical in a beach town but did make it feel as though we over paid for the accommodation.
The bed was comfortable but pillows felt very hard and stiff. They also only gave top sheet with no comforter so was very chilly at night without a blanket.
jessica
Stayed 3 nights in Dec 2022
2/10 Terrible
Mitzy
6 Jan 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I recently stayed at this hotel, and I cannot emphasize enough how disappointed I am with the entire experience. The photos online are extremely misleading and do not represent the actual state of the property. We booked this hotel because it was advertised as a three-star, but I can assure you, it couldn’t be further from the truth.
To start with, nothing worked in our room. The TV was completely useless, and the internet was nonexistent. We reached out for assistance multiple times, but despite our efforts, no one was available to help us. It was incredibly frustrating to be ignored, especially when you're paying for a service that is clearly not being delivered.
I would not recommend this place to anyone. If I could give it zero stars, I absolutely would. There are plenty of other options out there—do yourself a favor and steer clear of this one.
It was a terrible experience. The room was terrible. The gas pilots on the stove were open . I noticed it and reported. Thank God I smelled the gas. The propane tank was leaking gas and I told them to remove it.