Xcabal Hotel Boutique, by the lake, offers a tranquil escape with a garden and terrace. Enjoy sophisticated meals at Itzel restaurant or book spa services like massages and nail treatments. Practical amenities include in-room WiFi and luggage storage for a hassle-free stay.
Located in Bacalar, Xcabal Hotel Boutique is in the suburbs and on the waterfront. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Looking to get your feet wet? Jet skiing, windsurfing and power boating adventures can be found near the property. Visit our Bacalar travel guide
Carretera Federal Chetumal-Cancun KM 23, Bacalar, QROO, 77930
What's nearby
Lake Bacalar
14 min walk - 1.2 km
Laguna Bacalar Ecological Park
5 min drive - 3.3 km
Fort of San Felipe
5 min drive - 4.0 km
Cenote Cocalitos
10 min drive - 8.2 km
Cenote Azul
10 min drive - 8.6 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
37 min drive
Restaurants
asadero el establo
2 min drive
Las Miches De La 1
4 min drive
Marisqueria El Taco Loco
19 min walk
Pueblo Pirata
9 min walk
Xoloitzcuintle Bacalar
4 min drive
About this property
Xcabal Hotel Boutique
Hotel near Lake Bacalar
Take advantage of a terrace, a garden and a bar at Xcabal Hotel Boutique. Treat yourself to spa services, such as a massage or a manicure/pedicure. Be sure to enjoy a meal at Itzel, the on-site fine-dining restaurant. Stay connected with free in-room WiFi.
Additional perks include:
Free self-parking
Cooked-to-order breakfast (surcharge), smoke-free property and tour/ticket information
Outdoor furniture, a water dispenser and luggage storage
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as amenities such as free WiFi.
Extra conveniences in all rooms include:
Bathrooms with eco-friendly toiletries and showers
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 15 per person
A bar/lounge
A restaurant
Couples/private dining
Restaurants on site
Itzel
Things to do
Kayaking
Water sports equipment
Conveniences
Limited-hour front desk
Luggage storage
Water dispenser
Guest services
Housekeeping on request
Proposal/romance packages
Tour and ticket assistance
Wedding services
Outdoors
Garden
On a lake
Outdoor furniture
Terrace
Spa
Couples treatment rooms
Manicures/pedicures
Massage
Accessibility
No lift
Smooth flooring in room
More
3 buildings
6 floors
Eco-friendly cleaning products used
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Air conditioning
Eco-friendly toiletries
Individual decor
Individual furnishings
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
Early check-in is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Property is also known as
Experiencia Xcabal
Xcabal Hotel Boutique Hotel
Xcabal Hotel Boutique Bacalar
Xcabal Hotel Boutique Hotel Bacalar
Frequently asked questions
Is Xcabal Hotel Boutique pet-friendly?
No, pets are not allowed at this property.
How much is parking at Xcabal Hotel Boutique?
Self-parking is free at this property.
What time is check-in at Xcabal Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at Xcabal Hotel Boutique?
Checkout is at noon. Late check-out is available for a fee.
Where is Xcabal Hotel Boutique located?
Situated on the waterfront, this hotel is 0.6 mi (0.9 km) from Lake Bacalar and within 3 miles (5 km) of Polytechnic University of Bacalar and Ecopark Bacalar. Laguna Bacalar Ecological Park and Zócalo are also within 3 miles (5 km).
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Reviews
Xcabal Hotel Boutique Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
If you are looking for a peaceful retreat, this is the place ! Lovely, friendly, kind staff.
barbara
Stayed 4 nights in Oct 2023
8/10 Good
Mireily
21 Aug 2023
Liked: Staff & service, amenities
Hotel has an espectacular view, good restaurant, an amazing staff. The only area to improve is that they need to be attentive to the details. For example: room walls with poor paint, spider webs on roofs and corners, some floor boars were loose or broken, sink pipeline with tape and others details.
The property is beautiful and so well mantained. We stayed at the quadruple lagoon view room and the view was to die for. My dad took a kayak out in the sunrise and was so happy about it.
The only room for improvement I saw was that drinks service was a bit slow if you were hanging out at the lagoon since the bar is all the way in the lobby.
There were some other guests who were a bit disruptive to the whole peaceful mood of the hotel but it was not the hotel's fault at all.
We also had lunch at the restaurant and we were pleasently surprised as the food was really good.
Would definitely stay here again!
El servicio desde la llegada es increíble, el chico de recepción te explica todo muy bien y te da opciones.
La comida del restaurante es deliciosa y la vista es espectacular
Es un hotel excelente , bien ubicado frente a la laguna . Su restaurante es excelente y el personal en general excelente
Luis
Stayed 2 nights in Aug 2024
8/10 Good
jesus andres
14 Aug 2024
Liked: Staff & service
La comida muy rica y el personal muy atento solo que le falta modernizar las habitaciones y que fumiguen habían muchos insectos y lagartijas, le faltó esa luz afuera en la terraza / balcón es muy buena opción solo hay que hacer más limpieza y modernizarse
jesus andres
Stayed 1 night in Aug 2024
6/10 Okay
TED ANDREY DOMINGUEZ
29 Oct 2023
Disliked: Property conditions & facilities
Propiedad en construcción, obstruyendo entradas, caminos a las habitaciones inseguros y sucios.
Servicio al área de la Laguna muy tardado.
Restaurante muy bueno.
Mi sueno se hizo realidad en este hermoso lugar en donde disfrutamos al máximo.
Laguna Bacalar, Hotel, alimentos, paseos, personas todo fue maravilloso.
Me volvería a hospedar mil veces mas, el acceso a la orilla de la Laguna es fantástico, aunque demoraron un poco en la entrega de la habitación, vale mucho la pena, sin embargo si no tienes vehículo propio quizá se complique un poco tu transportación
El lugar esta muy tranquilo y fue de lo más cómodo, para la distancia ya se en coche o taxi, el personal súper amable. La comida del restaurante está muy rica
Beautiful views at a good price. Needs a little more amenities but very good customer service and nice helpful staff. Will definitely return to this hotel.
Beautiful hotel with awesome views. Very clean property and rooms. Everyone was super helpful, front desk with getting Covid test info and especially Santos, our server, who came through with great recommendations and service.
The food in the restaurant was some of the best we had on our trip. The vibe here was great, the beds comfy, and the views amazing. I highly recommend!
Eric
Stayed 3 nights in Feb 2022
8/10 Good
Beatriz
18 Feb 2022
Liked: Staff & service, amenities
La vista es espectacular y hermosisima!!
El baño es muy pequeño y te dejan los trastos sucios del día anterior
Beatriz
Stayed 2 nights in Feb 2022
6/10 Okay
Gabriela Reyna
8 Feb 2022
Liked: Cleanliness, staff & service
Lugar tranquilo y bonito pero a las habitaciones les falta cuidar detalles de instalaciones, personal muy amable con interés de apoyar en las dudas que uno tenía
An AMAZING place in Bacalar to relax!!! New, clean, comfortable, relaxing, beautiful!
Little details are needed such as a little closet to place our luggage, but other then that, everything else was PERFECT!
Hotel Xcabal was amazing! From the moment we arrived they were very attentive and friendly. We only had one small issue during our stay but the hostess took care of it immediately. Then on the morning we checked out, we came out to a flat tire on our car. The staff changed the tire for us very quickly (and for free) and then recommended a local tire place nearby to get the tire patched. Overall our experience was amazing here. The property is beautiful. The rooms are clean and gorgeous. The deck attached to the room and the free kayaks are a nice touch. We would definitely stay here again if we were in the area.