Premier Room

Reviews of Friends Lake Inn

4 out of 5
Friends Lake Inn
963 Friends Lake Rd, Chestertown, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 77 reviews" "
Rating 8 - Good. 14 out of 77 reviews" "
Rating 6 - Okay. 5 out of 77 reviews" "
Rating 4 - Poor. 5 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Jeff on 12 June 2023
Susan, thank you for your wonderful review of a 10!!. We do hope that you return in the near future for another relaxing get away in Upstate NY. Regards,Jeff

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness, staff & service
The food was made to order and very good prices were fair. The cost to stay there is overpriced.
Stayed 1 night in Jan 2023
Response from Jeff on 7 Feb 2023
Denise,Thank you for choosing to stay with us here at Friends Lake Inn and for taking the time to share your experience with us. We are delighted to read that you enjoyed our cuisine and the value that you paid. We are sorry to read that the accommodations, breakfast and the amenities did not provide you the same value that you expected. Our four different room types do provide a broad price range that do change daily based on the market place.We do hope to have the chance to welcome you again in the near future. Regards, Jeff

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Jeff on 31 Oct 2022
Gerard, we thank you for your 10 rating and I will pass this wonderful rating onto our Team. Hope to have you back in the near future. Let it snow!Jeff

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was off season, mid week. Quiet, Dove room was nice and cozy. Bed comfortable and warm. Breakfast offered in the am, staff friendly and helpful. Yeah nice…
Stayed 1 night in Sep 2022
Response from Jeff on 3 Oct 2022
Dave great to see that you enjoyed your stay with us and thank you for your compliments on the coziness of the room and our staff. Remember Gore is just 20 minutes from us for some great skiing this winter! Jeff

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn’s waitstaff, Allison and Kim, were amazing! They were so welcoming and treated us more like a treasured friend than a customer.
Stayed 2 nights in Sep 2022
Response from Jeff on 11 Oct 2022
John,wonderful review and thank you for calling out our Team members by name and I will pass this along to them. Regards, Jeff

10/10 Excellent

Jordana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Friends Lake Inn. We'll definitely be back.
Stayed 1 night in Sep 2022
Response from Jeff on 12 Sept 2022
Jordana, we are so pleased that you had a great time at FLI! If you ski comeback and x-country's our trail or snowshoe and Gore is only 20 minutes away as it is the largest ski resort in NYS!Stay well and hope to see you soon. Regards, Jeff

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Jeff on 11 Sept 2022
Stephen, great to have you here and thank you for the 10 Rating as our Team really enjoys getting such reviews from our awesome guests! Hope you return for skiing on our trails or at Gore this winter. Jeff

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly
Stayed 3 nights in Aug 2022
Response from Jeff on 5 Sept 2022
Scott, yes we have a great Team of ppl working here who are eager to help at at all times! Hope to see you again for skiing at Gore MTN this winter season!Jeff

6/10 Okay

Amit

Stayed 2 nights in Aug 2022

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very peaceful, clean, and friendly place. Great food also.
Stayed 1 night in Aug 2022
Response from Jeff on 5 Sept 2022
Matthew, we thank you for your kind review and for letting us know the high lights of your stay including the Great Food! When you are looking for more peacefulness we are here waiting for your return. Jeff

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

jessica, warwick

Travelled with family
Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2022
Response from Jeff on 28 July 2022
jessica on, we are pleased to see that you had a 5* experience here at FLI! Till next time, stay safe. Jeff

10/10 Excellent

marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms
Stayed 2 nights in Jul 2022
Response from Jeff on 20 July 2022
marion on, Thank you for the compliment of the room and the 5* rating! Hope you return and experience another room type as we have a few options. Regards, Jeff

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, clean, and very comfortable. We enjoyed the grounds and the delicious breakfast each morning. The staff was amazing…friendly and very helpful!
Stayed 2 nights in Jun 2022
Response from Jeff on 29 June 2022
Lisa, it was a pleasure having you here and thank you for your 5* rating. Our team does take great care in making sure the property is very clean and the chef prepares a great breakfast for all. Till next time. Jeff

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Jeff on 23 May 2022
Kylie, thank you for the rating and we do hope we will make it a 10 upon your next stay. Please let us know where we may improve. Regards,

8/10 Good

damon

Stayed 1 night in May 2022

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Jeff on 16 May 2022
Rodolfo, we thank you for your wonderful 10 rating!!!!. We look forward to your return for more Adirondack adventures that await you. Jeff

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough
Top notch in every respect! I was treated like a queen and fed like a king!
Stayed 1 night in Apr 2022
Response from Jeff on 18 Apr 2022
Michele, We are so pleased that you felt like Royalty! Thank you for the 10 rating! Hope to see you again in the near future. Regards, Jeff

10/10 Excellent

Shannell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about the property, especially the sauna. Staff is amazing especially Nicole, very vibrant and lively. Will definitely be back again.
Stayed 1 night in Apr 2022
Response from Jeff on 11 Apr 2022
Shannell, we thank you for your 5 review for our property and Team here at FLI! Come back soon and enjoy the great out doors of the Adirondacks! Jeff

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Wonderland!
The place was amazing! Very convenient for going to the Gore Mountain and super comfortable. I went to their snowshoe trails and had great time. The food is delicious - specially the home made ketchup!!
The Inn
Snow covered trails
Sauna and icy pond
Yummy burger and delicious home made ketchup
Stayed 3 nights in Feb 2022
Response from Jeff on 2 Mar 2022
Jaime, wonderful review we thank you! Come back for spring and see spring come alive while hiking our trails or see the 5 waterfalls within an hrs drive of us. Stay well, Jeff

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming, gracious, exemplary country inn. Kind, welcoming, attentive, professional staff. The steam shower was so appreciated after a day of skiing. The restaurant top notch.
Stayed 1 night in Feb 2022
Response from Jeff on 28 Feb 2022
Sean, you picked the perfect weekend to be here at FLI with the 15" of fresh powder we received on Friday! Gore was busy, busy. Appreciate your kind compliments on our Team. Hope you may return once again before Gore closes for skiing. Regards, Jeff

10/10 Excellent

Fred, New Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely inn. Clean well kept. Staff was very friendly but not overbearing. The restaurant was excellent as well for both dinner and breakfast.
Stayed 1 night in Jan 2022
Response from Jeff on 24 Jan 2022
Fred, we appreciate your 5 star review and kind comments and I will share these with our Team. Stay well and we do hope we see you again in the near future. Regards, Jeff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great get-away in the mountains
Nice place! Nice people!
Stayed 1 night in Jan 2022
Response from Jeff on 11 Jan 2022
We greatly appreciate your compliments! Stay well and hope we see you in the near future. Regards, Jeff

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Inn, missed the oatmeal
We've stayed at the Friends Lake Inn before we because we enjoy the quality of the rooms, the friendliness of the staff, and the deliciousness of the breakfast offerings. In our most recent visit, the breakfast menu lacked oatmeal. To be honest, it might sound funny, but the lack of the oatmeal made this experience less fun than the other time we came.
Stayed 2 nights in Dec 2021
Response from Jeff on 17 Dec 2021
Dear John, Thank you for returning to FLI and do we hope that you enjoyed the room and our wonderful Team! We do apologizes as we are delayed in introducing our winter menu where we have Crème Brulee Oatmeal with a savory wild blueberry sauce planned. Hope to see you this ski season where oatmeal is on the menu. Stay safe and have a wonderful holiday season.

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late because unfortunately we had a flat tire. However, as soon as we got here the staff was extremely understanding and accommodating. They offered us a menu and we placed our dinner order while we unwind and settled into our room. Our room was amazing!! Dinner and cocktails were also amazing.
Stayed 1 night in Oct 2021
Response from Jeff on 2 Nov 2021
Jean, so happy to read that our Team took care of your needs without hesitation! Thank you for the 5 out of 5 rating, I will pass on your compliments to the Team. Stay safe and look forward to seeing you in the future . Jeff

4/10 Poor

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a B&B with few of the amenities one might expect of an Inn or hotel, as the site is listed
Stayed 1 night in Oct 2021

10/10 Excellent

karlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All it's cracked up to be
We arrived at 7:30pm and their dining room was closed that evening. Since it's quite remote we were worried about finding a place to eat. Becky at the front desk was very prepared and provided a list of places to eat within 5 minutes that she had already confirmed were open and that she recommended. We enjoyed a fantastic local meal.
Stayed 1 night in Sep 2021
Response from Jeff on 1 Oct 2021
Karlan, thank you for the kind words and we greatly appreciate you calling Betty out on her on great service by anticipating your dining needs! Hope you can return for the ski season this year?

8/10 Good

John P, Horseshoe Bay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Actually not on Friends Lake. Cannot even see Friends Lske from the property. Nonetheless a beautiful historic setting. We were the ONLY residents in a large facility. Yet, they still served us a delicious breakfast.
Stayed 1 night in Sep 2021
Response from Jeff on 1 Oct 2021
John thank you for your 4 Star rating and compliments on our beautiful setting and breakfast! Hope to see you again for the ski season.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a great stay at Friends Lake Inn- excellent environment, food, drink, staff.
Stayed 1 night in Sep 2021
Response from Jeff on 22 Sept 2021
Mark, we thank you for sharing your 10 with our Hotel.com Fans. I will share your compliments with the Team. Stay well and we hope to see you this ski season. Jeff

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So peaceful and relaxing. My room was so clean! The staff was so nice! And the food was delicious!
Stayed 1 night in Sep 2021
Response from Jeff on 12 Sept 2021
Elizabeth, thank you for sharing your 5 Star review with our Expedia fans! Appreciate your compliments on the food and how nice our staff are as the truly enjoy taking care of our guests!. Get ready for ski season where you may x-country ski on our trails or a short drive to Gore for down hil. Stay safe. Jeff

4/10 Poor

Verified traveller

Dissappointed
Stayed 2 nights in Aug 2021
Response from Jeff on 12 Sept 2021
Ralph, We are so sorry that your stay was disappointing. I would be happy to speak with you on where we fell short and work to win your return visit. Please contact me at Friends Lake Inn. Jeff

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Jeff on 16 Aug 2021
Janet, Thank you for sharing your 10 review with our Expedia Fans! We hope you will return for some snow shoeing or cross country skiing on our groomed trails this winter season.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Everything we hoped for!
Stayed 2 nights in Aug 2021
Response from Jeff on 10 Aug 2021
We are all so pleased to read of your positive experience while staying with us here at Friends Lake Inn. Hope you are able to return this fall or winter for skiing at Gore.

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Jeff on 24 July 2021
Brandon, Thank you for the great rating of your stay and dining with us at FLI. Hope you will return in the near future and have a 10 rating experience! Regards

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from Jeff on 27 July 2021
Thank you kind Guest of Friends Lake Inn for the % star review! FLI

10/10 Excellent

Linda

Stayed 1 night in Jul 2021
Response from Jeff on 5 July 2021
Linda, We thank you for providing a 10 out of 10 rating for our Expedia fans! Until next time, stay well.

10/10 Excellent

Stephen

Stayed 1 night in Jun 2021
Response from Jeff on 2 July 2021
Stephen, we thank you for your 10 rating of Friends Lake Inn! We do hope to see you in the near future once again. Regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great bed! Sleep was amazing!
Stayed 1 night in Jun 2021
Response from Jeff on 1 July 2021
Wonderful to read that you experienced a North Country Sleep! Hope to see you back in the near future. Regards,

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Great out of the way place ! Staff was fantastic, lake in which you can kayak, and a 20 min ride to downtown Lake George!
Stayed 1 night in Jun 2021
Response from Jeff on 22 June 2021
Lisa, thank you for your TEN rating for Friends Lake Inn and sharing with our Hotel.com Fans! Yes, we have a fantastic team! Hope to see you in the near future for other adventures in the ADKs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very friendly and accommodating.
Stayed 1 night in May 2021
Response from Jeff on 24 May 2021
Dear Guest of FLI, we thank you for your 5 STAR review and happy to read that you found our Team friendly and accommodating as they do go above and beyond. Until next time, stay well. FLI

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the cabin. Water pressure was weak, but everything else was great.
Stayed 2 nights in May 2021
Response from Jeff on 5 May 2021
We apologize that the water pressure was low this is something we will look into today. Thank you for the information. Happy that you enjoyed your stay. Jeff

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends Lake
Nice place.
Stayed 1 night in Feb 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Free breakfast was NOT free
Free breakfast was NOT free, since we were surprised to be charged a gratuity of $6.80 each day on the "free" breakfast.
Stayed 2 nights in Sep 2020
Response from Front Desk Manager on 10 Sept 2020
Breakfast is included, not free. It does say on your check in letter and the confirmation letter that an automatic 20% gratuity applies. If you have concerns like this in the future, please bring them to our attention and we will gladly work something out as we want all of our guests to enjoy their time here at Friends Lake Inn.

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing getaway
Welcoming and friendly staff. The room was clean and comfy. Window seat with view of the Lake was nice while having our morning coffee. Breakfast was delicious. Dinner in the bistro with bar area was very good. Outdoor lounge area with wood burning fireplace was enjoyable. Short trail leading to lake area right across the road is nice. Kayaking was available, (we weren't able to take advantage of that). Short drive to Bolton Landing and Lake George village. Overall a nice place to unwind during these unprecedented times. We would stay here again.
Stayed 2 nights in Aug 2020
Response from Front Desk Manager on 10 Sept 2020
Thank you for the wonderful review! We are glad you were able to enjoy our outdoor fireplace and hope you come again to try out the kayaks. Perhaps come this winter and try snow shoeing!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great luxury escape in the Adirondacks
A wonderful place with a lot of personal attention, our new escape from home. We had a very comfortable room and a balcony with a view of the lake and the mountains in the distances; the bathroom had a big hot tub and steam shower. The place was quiet and clean, and each meal that we had was excellent. The staff was exceptionally friendly and showed great care for our well-being. We enjoyed the beautifully kept grounds with the pond in the back, the trails that lead from the house to the surrounding area. And the lake with the hotel's own small beach is in short walking distance. We are definitely going to be back!
Stayed 3 nights in Aug 2020
Response from Front Desk Manager on 10 Sept 2020
Thank you for the wonderful review! We look forward to seeing you again!

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Inn
Lovely weekend at Friends Lake Inn. Meals in the pub restaurant and dining room ranged from very good to excellent, including breakfast. The staff were very helpful and friendly in spite of being understaffed, I believe because of the pandemic. A very conscientious group! Our room was very big, comfortable and thoroughly cleaned, spotless! I wish it had a mini fridge but there was one down the hall for guests that didn’t have one, some rooms do. The only downsides are the pool is not open this year and the dock on the lake was not fully extended out over the lake, I’m not sure why. it’s a 5 minute walk across the road from the inn. it’s easier to get in for a swim if the dock is further out on the lake. But it’s a nice spot to sit and relax. There’s also a nice outdoor patio with a fireplace we enjoyed in the evenings. I would recommend the inn for a nice quiet weekend getaway, it’s big and comfy and clean. I hope to return again. I’m sure it’s beautiful in the fall season! Plenty of hiking trials nearby.
Stayed 1 night in Aug 2020
Response from Front Desk Manager on 10 Sept 2020
We appreciate your honest feedback! We have had mixed reviews/opinions from other guests regarding putting the extended dock out or leaving it shortened as it is, we will discuss this once again with members of our staff. We hope you will join us again soon!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020
Response from Front Desk Manager on 22 Aug 2020
Thank you for staying with us!

4/10 Poor

Horacio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
overpriced
The host was bad, totally overpriced hotel Bad service bad food and misleading web site
Stayed 2 nights in Jul 2020
Response from Front Desk Manager on 22 Aug 2020
We are sorry to hear we did not meet your expectations. We have spoken with our staff and are always improving training in Guest Services. We have also launched our new website to ensure accurate pictures and descriptions. We hope that you will come back to see our improvements. We appreciate the feedback.

8/10 Good

Victoria, Galway ny

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean and Beautiful room. STAFF WENT OUT OF THE WAY TO MAKE US HAPPY. THE ONLY REGRET WAS THE POOL WAS CLOSED.
Stayed 3 nights in Jul 2020
Response from Front Desk Manager on 13 July 2020
Thank you for your review! Our updated website will provide more clarity regarding what is and what is not open. We apologize for any miscommunication regarding the pool. I am glad our staff made you feel comfortable and provided a relaxing and friendly environment. We hope to see you again!