Superior Studio Suite | Balcony
Check availability

Reviews of Rod 'N' Reel Resort

3 out of 5
Rod 'N' Reel Resort
4165 Mears Ave, Chesapeake Beach, MD

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1002 reviews" "
Rating 8 - Good. 284 out of 1002 reviews" "
Rating 6 - Okay. 129 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the facility were extremely professional and had amazing customer service!
Stayed 2 nights in May 2024
Response from gs on 25 May 2024
Thank you for taking the time to both rate and share comments about your most recent stay. Many times, we only hear the negative aspects of one's stay, so your posting was refreshing. Again, thank you for sharing and have a great holiday weekend. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

8/10 Good

Dean

Business traveller
Liked: Cleanliness, property conditions & facilities
Charged a $20 Resort fee but all I did was sleep there.
Stayed 1 night in May 2024
Response from gs on 16 May 2024
Thank you for taking the time to both rate and share comments about your most recent stay. We hope you have a great rest of your week, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from gs on 16 May 2024
Thank you for taking the time to rate your most recent stay with us. Many times, we only hear the negative aspects of one's stay, so your posting was refreshing. Again, thank you for staying with us and enjoy the balance of your week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were amazing. However we did not have good service at the restaurant. We stopped in there for breakfast after 8am, they still had not unlocked the doors. After waiting at the door, a security guard unlocked them and let us in. We then stood at the counter for over 5 minutes, several employees looked at us and walked by us. We eventually left when it was obvious no one was going to take our order.
Stayed 2 nights in May 2024
Response from gs on 14 May 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. It was great to hear that the staff of the hotel exceeded your expectations, and sorry to hear that your experience in the restaurant was not a pleasant ones. I have shared your comments with my Food & Beverage Manager and greatly appreciate your feedback. Again, thank you for staying with us and have a great rest of your week. All the best, Glenn Spanier General ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Tina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from gs on 14 May 2024
Thank you for taking the time to rate your most recent stay. Many times, we only hear the negative aspects of one's stay. We hope you have a great rest of your week, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice
Stayed 1 night in May 2024
Response from gs on 14 May 2024
Thank you for taking the time to both rate and share comments about your most recent stay. Many times, we only hear the negative aspects of one's stay, so thank you. We hope you have a great week, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in May 2024
Response from gs on 14 May 2024
Thank you for taking the time to both post and rate your most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

6/10 Okay

Cherrie

Liked: Cleanliness, staff & service, property conditions & facilities
This may be my 10th visit to RodnReel. I go for a personal, writing getaway at least twice a year. I go for its location on the Chesapeake Bay and small town charm. The construction has dampened the experience as you can no longer walk to the beach and it is noisy during the day. It also would be cool if room rates could be reduced if you go during the week- when most of the constructions happen.
Stayed 3 nights in Apr 2024
Response from gs on 6 May 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. We look forward to welcoming you back to our newest facility which is scheduled to open early part of 2025. Again, thank you and have a great rest of your week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Bobbie J

Stayed 1 night in Feb 2024
Response from gs on 2 May 2024
Thank you for taking the time to rate you most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities
2nd time I stayed there and enjoyed it both times. It will be better once construction is done.
Stayed 1 night in Apr 2024
Response from gs on 1 May 2024
Thank you for taking the time to both rate and share comments about your most recent stay. Many times, we only hear the negative aspects of one's stay. Again, thank you for staying and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

4/10 Poor

Pamela, Accokeek

Disliked: Staff & service, amenities, property conditions & facilities
I booked a room with a bay view but got a room with a view directly overlooking a large construction site. The construction workers were drilling and throwing metal roofing around well after 9pm. I asked the front desk if they could please move me away from the construction, as I came there for a little peace and solitude. They offered to move me to a room with a view of the forest "free of charge". Well, I booked a room which would allow me to have a glimpse of the water, not trees! They did not offer apologies for the inconvenience or for my peace being disturbed for the evening. They did not say the hotel is at capacity (it did not appear to be busy at all); none of that. My inconvenience was addressed by them offering me an upgrade to a bay view junior suite...for a $50 upcharge! I must not fail to mention that the junior suite was in drastic need of an update, which is hopefully coming post-construction. Unfortunately, there was no manager on duty that night, so the next morning as I checked out, I asked the manager if he was aware of the issue. His response was yes, but you paid for a room with a partial view. He gave me my receipt which included the upcharge, and I went about my day. The opportunity for this hotel to 'service' the customer was an epic fail. They were not rude, but as a customer, I feel as though they could have cared less whether I had a good experience, or if I would ever return.
Stayed 1 night in Apr 2024
Response from gs on 26 Apr 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. Sorry that we did not meet your expectations in the areas of overall customer service and room view. When I looked at your booking from Expedia it was for the room type DV which has a partial view of the bay which was the room that was assigned, and had a limited view of the bay and our beach area. The room category that you reserved is very limited, and therefor the property did not have that room type to move you to. Again, thank you for sharing your experience and sorry that we did not meet your expectations. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from gs on 24 Apr 2024
Thank you for taking the time to rate your most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great rest of your week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

8/10 Good

LaVette, District Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2023
Response from gs on 23 Apr 2024
Thank you for taking the time to rate your most recent stay with us. Many times, we only hear the negative aspects of one's stay so thank you. Again, thank you for staying with us and have a great week. All the best Glenn SpanierGeneral Manager Rod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The personnel was great and kind.
Stayed 2 nights in Apr 2024
Response from gs on 14 Apr 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

4/10 Poor

Jane

Disliked: Property conditions & facilities
The rod and reel is currently undergoing major construction and as a result does not have access to normal amenities—access to beach is through the back next to a chain link fence, carts and sheds. The pool is closed. The restaurants aren’t open, and the beach access is in the middle of a construction site but they still charge $20 a day resort fee. In addition, with plenty of rooms clean and available, we asked for early check in and a $30 fee was charged and though rooms with balconies were readily available, they were not offered. The fees are the fees and they can choose to run a business that way—but it definitely does not want to make me come back to a place so clearly focused on fees and not guest comfort and return business. The rooms were fine—clean but dated, with chipped paint, dated bathrooms and fixtures. I would not say it was a good value for the price. The rooms we
Stayed 1 night in Apr 2024
Response from gs on 14 Apr 2024
Thank you for taking the time to rate your most recent stay with us and share comments about your stay. Sorry that we did not meet your expectations in various ways. The property may have had other rooms available, but the type of room that your reserved was not and the property was sold out, therefore, we were unable to upgrade any reservations. Again, thank you for both staying with us and sharing your experience. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort

6/10 Okay

Lashunya

Travelled with family
Disliked: Cleanliness, amenities
Rooms old abd needs upgrades
Stayed 1 night in Apr 2024
Response from gs on 14 Apr 2024
Thank you for taking the time to both rate and share comments about your most recent stay. Sorry that we did not meet your expectations in the area of overall room decor. We are very excited about the new building going up, and then the building you stayed in will be upgraded. Again, thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Angela, Upper Marlboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from gs on 14 Apr 2024
Thank you for taking the time to rate your most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great week.All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

8/10 Good

Michael, Baltimore

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Under construction
Stayed 1 night in Apr 2024
Response from gs on 14 Apr 2024
Thank you for taking the time to rate your most recent stay with us. We hope to see you again once our phase 3 building is complete early January. Again, thank you for staying with us and have a great upcoming week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean. Bathtub was extremely slippery. Otherwise great place.
Stayed 2 nights in Apr 2024
Response from gs on 14 Apr 2024
Thank you for taking the time to both rate and share comments about your most recent stay. Many times, we only hear the negative aspects of one's stay, so your posting was refreshing. Again, thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from gs on 8 Apr 2024
Thank you for taking the time to rate your most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Hallways smelled very good. Tv reception was not great.
Stayed 2 nights in Apr 2024
Response from gs on 6 Apr 2024
Thank you for taking the time to share comments about your most recent stay. We hope you have a great weekend and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod N Reel Resort Where Hospitality Meets The Bay

4/10 Poor

Kayode

Travelled with partner
Disliked: Property conditions & facilities
Bad timing. The resort was undergoing significant renovation when I visited. So bad that I had to cut short my stay and forfeited the cost. No one in the establishment cared enough to ask why or express any concerns that I cut short my stay. That's not how I would run a resort.
Stayed 4 nights in Mar 2024
Response from gs on 1 Apr 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. Sorry that we did not meet your expectations, and again greatly appreciate your feedback. We hope you enjoy the balance of your week, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Alicia, Fort Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction in process.
Stayed 1 night in Mar 2024
Response from gs on 31 Mar 2024
Thank you for taking the time to both rate and share your experience with us. We hope you have a great week, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod N Reel Resort Where Hospitality Meets The Bay

8/10 Good

Dharmarajen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a nice hotel and front desk staff are very nice and welcoming. My only suggestion is that they need to improve housekeeping. This is done on alternate days of your stay. They should at least refill water and change towels.
Stayed 3 nights in Mar 2024
Response from gs on 25 Mar 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. It was great to hear that the front desk staff were very welcoming and nice. Thank you for also sharing your comments about housekeeping. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surrounding at the water, walkable community and to restaurants. I am a daily walker and walked even to North Beach. The staff are very pleasant and friendly. The premises are clean, modern, and the coffee is good!
Stayed 3 nights in Mar 2024
Response from gs on 25 Mar 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. Many times we only hear the negative aspects of one's stay so your posting was refreshing. It was great to hear that we exceeded your expectations in such areas as overall friendliness of the staff and overall cleanliness. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The girl at the front desk Lisa, was so nice and actually gave us an upgrade in our room because it was available and it was my wife's birthday. We had such a great time she even helped us find bars and restaurants in the area that we would it was just a great great experience. Also the girl that worked at night Anita, is so nice and it was good being able to talk to her about the area around. All in all we are so glad that we chose rod and reel resort to come to, and we will definitely be back. I score this resort five stars overall as a destination get away and have a really good time. I personally want to say thank you to all the staff for letting this be a rememberable trip.
Stayed 2 nights in Mar 2024
Response from gs on 24 Mar 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. It was great to hear that both Lisa and Anita at the front desk provided you with exceptional service. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

4/10 Poor

Rebecca

Travelled with partner
Liked: Cleanliness
Still under construction. Rooms can use some updating. The decor is old. The first time I stayed there almost 13 years ago. I thought it was fantastic. It stale now. Need an upgrade. This stay was noisy with children thumping and bumping around in their nearby room. On Friday night it continued pass the “ Quiet Time “ even up till 2:00 am. Once I finally got to sleep . Then we were awakened at 4:00 am by the fire alarm. We chose to check out at 4:15 am since we were up. Not the Anniversary trip we planned. Disappointed! ☹️
Stayed 1 night in Mar 2024
Response from gs on 18 Mar 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. Sorry that we did not meet our expectations in such areas as overall condition of the hotel, and overall quietness of the facility including the fire alarm that a guest set off in the early hours. The good news is once we are finished with the phase 3 building which will include 60 additional the current facility will be upgraded. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Dannetta

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2024
Response from gs on 17 Mar 2024
Thank you for sharing both your comments and for taking the time to rate your stay. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'M' Reel Resort Where Hospitality Meets The Bay

8/10 Good

Susan, North Chesterfield

Liked: Staff & service
Disliked: Property conditions & facilities
The property is undergoing a renovation so the beach area is unavailable and parking is inconvenient, especially if you are elderly or disabled. Dining facility is a significant distance from the hotel entrance and there is no room service available.
Stayed 2 nights in Mar 2024
Response from gs on 23 Mar 2024
Thank you for taking the time to share comments about your most recent stay with us. Sorry to hear that we did not meet your expectations in various areas, but thank you for the feedback. We hope you have a great weekend, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Lori

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from gs on 17 Mar 2024
Thank you for taking the time to rate your most recent stay with us. We are truly honored to have been rated a "5". We hope you have a great week, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room was comfortable and near the water. I will definitely return!
Stayed 1 night in Mar 2024
Response from gs on 12 Mar 2024
Thank you for taking the time to share comments about your most recent stay with us. We are truly honored to have been rated a "5". Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, the staff was excellent! They upgraded our room since it was our 30th wedding anniversary weekend. It was quiet but in all fairness, it is off season so not much going on. The indoor pool was closed but that was due to remodeling. All in all, it was a nice stay but I'm sure it will be better once the renovations are done. We will plan to go back .
Stayed 2 nights in Mar 2024
Response from gs on 11 Mar 2024
Thank you for taking the time to share such wonderful comments about your most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. We look forward to seeing you again and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

6/10 Okay

Peter

Liked: Cleanliness
It's "funky". I would stay there again.
Stayed 1 night in Mar 2024
Response from gs on 12 Mar 2024
Thank you for taking the time to both rate and share comments about your most recent stay. We hope you enjoy the balance of your week, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2024
Response from gs on 4 Mar 2024
Thank you for taking the time to rate your most recent stay with us. Many times, we only hear the negative aspects of one's stay. Again, thank you for staying with us and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

bria

Travelled with family, Business traveller
Liked: Property conditions & facilities
It’s beautiful
Stayed 1 night in Feb 2024
Response from gs on 29 Feb 2024
Thank you for taking the time to both rate and share comments about your most recent stay with us. Many times we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and enjoy the balance of the week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from gs on 29 Feb 2024
Thank you for taking the time to rate your most recent stay with us. We are truly honored to have been rated a 10. Many times we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and enjoy the balance of your week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

8/10 Good

Crystal

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We absolutely enjoyed the view from our room. The room was very clean. The beds definitely need updated. Aside from the beds, everything was of great quality and the staff was excellent.
Stayed 2 nights in Feb 2024
Response from gs on 26 Feb 2024
Thank you for taking the time to rate your most recent stay with us. Sorry to hear that we did not meet your expectations in the area of overall comfort of the bed. We were pleased to hear that we exceeded your expectations in such areas as overall room cleanliness and overall friendliness of the staff. Again, thank you for sharing and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from gs on 26 Feb 2024
Thank you for taking the time to rate your most recent stay with us, and for your business. We hope you have a great week, and again thank you. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Michelle

Liked: Amenities
It’s a nice hotel but they have changed a few things and there’s no assistance for handicap with all the construction, parking is to far from front of hotel and they stop the breakfast in the lobby in the morning
Stayed 1 night in Feb 2024
Response from gs on 26 Feb 2024
Thank you for taking the time to rate and share comments about your most recent stay with us. It is from individuals such as you who share their experience that enable us to correct our shortfalls for future guests. Again, thank you for both staying with us and sharing your experience. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

8/10 Good

Sean

Stayed 1 night in Feb 2024
Response from gs on 26 Feb 2024
Thank you for taking the time to rate your most recent stay with us. We hope you have a great week, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Lisa, Fairfax

Stayed 1 night in Feb 2024
Response from gs on 22 Mar 2024
Thank you for taking the time to rate your most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great weekend. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

6/10 Okay

James

Liked: Cleanliness, staff & service
Uneventful Stay
Stay was to provide a place to sleep while we visited our grand-kids. Wife could not reach toilet paper from commode. No table and chairs in room to eat at. No complimentary breakfast. Construction project underway leaving a long walk to the entrance. No drawers in nite stands.
Stayed 2 nights in Feb 2024
Response from gs on 14 Feb 2024
Thank you for taking the time to share your experience, and sorry that we did not meet your expectations. We hope you enjoy the balance of your week, and again thank you for your business and your feedback. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Our room was clean and we enjoyed our stay.
Stayed 1 night in Feb 2024
Response from gs on 13 Feb 2024
Thank you for taking the time to share comments about your most recent stay. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great week. All the best,Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

2/10 Terrible

Dashawna

Disliked: Staff & service, property conditions & facilities
No pool
Stayed 1 night in Feb 2024
Response from gs on 6 Feb 2024
Thank you for taking the time to rate your most recent stay with us, and sorry that we did not meet your expectations regarding the indoor pool being closed. We do have a notice both on the 3rd party web-site and our web-site notifying individuals that the indoor pool is closed for the next 12 months due to renovations. Again, thank you for sharing and have a great week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from gs on 6 Feb 2024
Thank you for taking the time to rate your most recent stay with us. We greatly appreciate those individuals who take the time from their busy schedules to share their experience. Again, thank you for staying with us and enjoy the balance of your week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

6/10 Okay

Angie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but convenient.
Stayed 1 night in Feb 2024
Response from gs on 3 Feb 2024
Thank you for taking the time to rate your most recent stay with us. Enjoy your weekend, and again thank you for staying with us. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

6/10 Okay

gerald

Liked: Property conditions & facilities
If the sheets was'nt dirty, a white sheet to match the bottom sheet and the bed spread would be outstanding.
Stayed 2 nights in Jan 2024
Response from gs on 2 Feb 2024
Thanks for taking the time to share comments about your most recent stay with us. Sorry that we did not meet your expectations in the area of our bed linen. Again, thank you for staying with us and sharing your comments. Glenn SpanierGeneral ManagerRod 'N' Reel Resort

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, beautiful, close to the casino, the all the staff members in the hotel and in the restaurant and casino. Thanks again for a wonderful visit.
Stayed 1 night in Jan 2024
Response from gs on 29 Jan 2024
Thank you for taking the time to rate and share comments about your most recent stay with us. Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and have a great week. All the best Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Aurelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from gs on 27 Jan 2024
Thank you for taking the time to rate your most recent stay with us. We are truly honored to have been rated a "5". Again, thank you for staying with us and have a great day. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from gs on 16 Jan 2024
Thank you for taking the time to rate your most recent stay with us. We are truly honored to have been rated a "10". Many times, we only hear the negative aspects of one's stay so your posting was refreshing. Again, thank you for staying with us and enjoy the balance of your week. All the best, Glenn SpanierGeneral ManagerRod 'N' Reel Resort Where Hospitality Meets The Bay