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Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram

4.5 star property
Visitors find tranquility along Mahabalipuram Beach, where the ocean views soothe the soul and travelers can lounge under umbrellas or join a beach volleyball match

Choose dates to view prices

Welcomhotel by ITC Hotels, Kences Palm Beach sits right on Mahabalipuram Beach. Travelers can book rejuvenating spa treatments, exercise at the health club, or relax by the outdoor pool on sun loungers. The Indian Ocean provides a stunning backdrop while dining at Namma Shack.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$170
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 2065, per pet, per night, plus a deposit of INR 2065 per night

Welcoming dogs only

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for INR 2360.0 per day.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 10620.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 5310.00 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 17700
  • New Year's Eve (31 December) Gala Dinner per child: INR 8850 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately INR 1180 for adults and from INR 590 for children
  • Pet deposit: INR 2065 per night
  • Pet fee: INR 2065 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2360.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram on 25 May 2026 start from AU$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of INR 2065 per night and a fee of INR 2065 per pet, per night.

How much is parking at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Self-parking and valet parking are free at this property.

What time is check-in at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Welcomhotel by ITC Hotels, Kences Palm Beach, Mamallapuram located?

Nestled on the beach, this Mahabalipuram Beach hotel is within 2 mi (3 km) of Tiger Cave, Pancha Pandava Cave and Sri Sthala Sayanaperumal Temple. Mamallapuram Beach and Mahishasuramardini Cave are also within 3 miles (5 km).

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 34 out of 70 reviews
Rating 8 - Good. 13 out of 70 reviews
Rating 6 - Okay. 13 out of 70 reviews
Rating 4 - Poor. 4 out of 70 reviews
Rating 2 - Terrible. 6 out of 70 reviews

Reviews

Verified

10/10 Excellent

Nagasundaram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Professional staff. Good food.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Vilwanathan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom. Good service from staff. Excellent swimming pool with Jacuzzi. Good access to beach
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Anubhav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only nice part about is the location, rest every thing sucks. Would not recommend it to anyone one staying there
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bhavana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent team Great place to stay Beautiful property with green Luz, beach lawn and clean beach.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and comfortable stay with good amenities
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite calm with great service and food. Away from city hustle bustle its one of the best beach resorts
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

MICHELLE

Liked: Cleanliness, amenities
TERRIBLE food that we ordered for tea time. Breakfast was good. And terribly slow service during tea time. Food is OVERPRICED. Bathrooms are in bad shape.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked this place, the staff was very friendly anf forthcoming and food was excellent. The beach access is easy and the beach is absolutely stunning albeit wild. It’s not a 5-star hotel in the european sense but a great space if you want a bit of privacy and peace when visiting Mamallapuram.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Jegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property and we had a great time! The breakfast was top-notch, offering high-quality selections. The only issue was a leaking walk-in shower which caused water to run across the bathroom floor, near the toilet.
Stayed 1 night in Jul 2025
Verified

8/10 Good

arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at the property. They had limited options for outdoor play or activities, however the beach and pool were quite enjoyable.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
A lovely property stretching down to the beach with lovely gardens snd excellent facilities. All the staff were friendly and helpful. Breakfast buffet was top quality. The swimming pool was great - though a few more loungers and parasols would be welcome at busy times. The room was spacious and comfortable.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Sobanbabu

Liked: Amenities
Disliked: Property conditions & facilities
Outdoor Pool and beach access was excellent.. room was the worst I’ve ever stayed for the price we paid. Though staff was friendly, this hotel doesn’t stay up to ITC standards. I wish if there is a path to refund part of our stay fees..
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Rakesh

Liked: Staff & service

Provided sub standard room

Very unhappy with the room. We booked Deluxe Room, 1 Queen Bed (Club Room) however we were given bad room stating hotel has upgraded us to better room. When we requested why we are not given our original booked room, I was informed those rooms are booked and not available on Sat and Sun. Apart from room rest all were good (cafeterias, pool, beach areas, and service staff)
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Savitha

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very pleasant stay . Will visit again
Stayed 1 night in Oct 2024
Verified

4/10 Poor

mamtha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was extremely bad like two stars. Rooms are average service is bad. Swimming pool had a lot of insects, Beach is the only added advantage.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

JACOB

Disliked: Property conditions & facilities
The rooms were not upto ITC mark
Stayed 1 night in Feb 2026
Verified

6/10 Okay

amala

Liked: Cleanliness
The pool and the common area is really good. The restaurant and rooms are good but didn't feel like worth the money
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing place with a friendly staff

we enjoyed our stay...though some lacunae like swimming pool needed a bit cleaning and indoor games not working
Verified

10/10 Excellent

Ziyath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Hoooooo my god , I don’t have any words more than it’s amazing
Stayed 1 night in May 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Less activities for kids. Not a good breakfast
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
good property. can take more care of the facilities. we had twice electical issues in the room like ac not working etc. more care to be taken to such issues before guests check in.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Saurabh

Disliked: Property conditions & facilities
Room was very small, dine in wasnt that good, bathroom had leakage
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sunder

Liked: Cleanliness, staff & service, property conditions & facilities
Complementary breakfast could have been added
Stayed 1 night in May 2023
Verified

6/10 Okay

Pamela

Liked: Staff & service
We liked the size of the property. It was a shame that work was happening. The pool area needed TLC.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Biren

Disliked: Amenities, property conditions & facilities
Do not let waste your money. They will never tell you that they have sold garden for parties and that they are loud and go on until 11 PM. Gym is very dirty. Mosquitoes everywhere. Not even orth the price. Shame that ITC is associated with it
Stayed 3 nights in Feb 2024