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"Construction in progress. Hotel has a smell that's not aromatic. Slow service. "

"There are times when five stars just aren’t enough. Staying at the Leela Palace was one of them. This hotel is truly outstanding. We have seldom been made to feel quite so special as we did at the Leela Palace - and that is truly incredible from a large hotel. We have just completed a 12 week trip through Southern India and Sri Lanka and stayed in some wonderful hotels. My wife and i both consider the Leela not only the best on the trip, but one of the best we have ever stayed at. Staff were incredibly attentive and genuinely super friendly and every single one we met (and we engaged with a lot!) went above and beyond to ensure we had a fantastic experience. It seems almost unfair to give special mentions given how lovely everyone was, but we would particularly like to thank the following Vishnu - the sommelier who introduced us to Grover Shiraz (Vijay Amritraj edition). Chandra and Kumar who looked after us at the pool Yasodha and Jeetu in the bar Vigneshwar, Kunal and Shaghul (plus Jayesh the sous-chef) in the restaurants Sonali and Shomali in Guest Relations. A massive thank you to the entire team at Leela - we flew out of Chennai with a very warm and happy feeling because of you. "

"Great location, amazing staff. Terrific time "

"Not worth the price. Rooms are small and smell drafty. Only advantage is the location is at a walking distance to US Consulate for visa appointment."

"Great place for a family stay, Comfortable bed, clean room, Very helpful and friendly staff, Delicious food "

"Great location and free shuttle to US embassy. "

"Very supportive staff who are efficient and willing to assist in whichever way possible"

"Everything was very satisfactory."

"Excellent stay "