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Reviews of Xizang Hotel Chengdu

4 out of 5
Xizang Hotel Chengdu
10 North Renmin Road, Chengdu, Sichuan

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 46 reviews" "
Rating 8 - Good. 15 out of 46 reviews" "
Rating 6 - Okay. 6 out of 46 reviews" "
Rating 4 - Poor. 2 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Laurie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Ching-seh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Room Service
This hotel is very unique and hotel and room services are amazing. Definitely a must stay hotel. I will come back to stay here for the future visit.
Stayed 5 nights in May 2019

8/10 Good

margaret, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chinese not TibetAn but nice anyways
I stayed here for a couple of nights. It has a great breakfast and lots of interesting stuff but it’s all chinese- not tibetan
Stayed 1 night in Feb 2019

10/10 Excellent

margaret, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but inauthentic
The check in was easy. The hotel has a lot going on but none of it is authentic Tibetan. Most staff is chinese, most stuff is not Tibetan artisan made it is factory Chinese made trying to look Tibetan. I would love to see this hotel being more authentic then it would be fabulous. As it is it is simply a nice hotel.
Stayed 1 night in Feb 2019

8/10 Good

DONG WOOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

LM, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel near to facilities! Clean and spacious room too.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable unique experience
A very good five star hotel that makes you feel at home and as if you were in Tibet. Slept very well and the staff is very attentive and makes sure your stay in comfortable. It's in a good location close to the center of the city and close enough to visit the sites by taxi or by subway. Lots of good food nearby also. We actually cancelled another hotel we were going to visit to stay in this one for another night.
Stayed 1 night in Jul 2018
Response from Lemon on 26 July 2018
Dear guest ,thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location about 5 minute walk from Subway. Always cabs available outside of hotel. Nice breakfast included with many western and Asian styled options. The BEST pillows I have ever slept on in my life. Perfectly fluffy and the softest cases. I slept so well in my room. Bathroom had nice amenities (body lotion, dental kit, shaving kit, etc.). Air conditioning didn't get as cold as I would have liked but other than that everything was great!
Stayed 2 nights in May 2018
Response from GRO-Tibet Hotel on 2 July 2018
Dear guest, Thank you for your very kind comments and sharing it with all of us. It's so great to hear your highlight of hotel convenient location, variety breakfasts ,pillow choices and room facilities. And we are so glad that our gentleman and ladies offered you great service. We do hope to see you again. Best Regards Tibet Hotel

10/10 Excellent

Vinc, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with Excellent Service from Hotel Staff
Hotel staff are professional and friendly There are a café lobby for hotel guest to rest and reading Second floor, there is library which hotel guest can have free tea and reading Hotel is quiet suit people like us who like reading and relax
Response from sherry on 9 Dec 2016
Dear guest, thank you for making great comment. We are so glad that our friendly staff gave you good memories. Jiala Lounge on the 2nd floor is a wonderful place where you can have a rest , chat with your friend,have a cup of tibetan or chinese tea. Do hope you could come to chengdu again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Tobetan style hotel in the city center of Che
Good Tobetan style hotel in the city center of Chengdu.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee lounge and buffet were nice. Hotel staff were very friendly and helpful with taxis also.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unique, one-of-a-kind large hotel
The hotel was very hospitable, especially with its nice and large bathroom. The bathtub and shower booth were separated, and provided me with some outside view. I loved the huge and comfortable bath towels, too. Intriguingly, the TV can "spin" to the side of the bathtub, and you can watch it while staying relaxed there -- a nice twist of the Buddhist practice! As soon as arriving in the room, a cup of tea was served by a lady, which made me feel welcomed. The large work desk and the comfortable double bed were perfect for me as well. However, I couldn't figure out how to turn the light on in the area where a couch and an ottoman were placed. Except this goof that was perhaps my fault, my four-night stay was very pleasant, together with the very satisfactory Tibetan-themed breakfast.

8/10 Good

Simon, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Chengdu
Room was very nice, spaceous and well appointed. Facilities on the whole good. Staff were helpful and spoke a good amount of English.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in Chengdu
This hotel was great for the location! We enjoyed the big mall that's 5 minutes walk away from it. It was also not far from the subway station (close to that mall). The taxi trip from the hotel to the panda reserve was only 35 RMB. The highlight of our stay was the breakfast! Its complimentary breakfast was so elaborate we felt spoiled with the endless number of choices! We really enjoyed starting our mornings in such a relaxing way. The room was a good size and the bed was comfortable. The bathtub was a nice addition, but a little bit on the smaller side. One problem was the AC in the room was too warm even if it's left on at its lowest setting. Also, the housekeeping staff would still clean up our room when we left the "do not disturb" sign on. Other than those issues, we'd stay here again for the location and breakfast.

10/10 Excellent

Yonghong NY

Liked: Cleanliness, staff & service, room comfort
Wonderful experience
I stayed at the Tibet Hotel from Sept 3rd to 7th. It has the flavor of Tibet. It's very convenient to get a Taxi or subway or city bus. Room was clean and they also sent some unique afternoon tea/special soup etc. The free breakfast for 2 was very decent with many choices. In the evening, Tibetan singers sang their folk songs in the lobby tea place, unforgettable experience. The hotel staff were friendly and the price is fairly reasonable.

10/10 Excellent

family of four , new york city

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel.
The rooms were very nice indeed. Very clean. And truly non-smoking which was wonderful. The only issue we had is the hotel's inability to communicate via email. The staff worked hard to help us with arrangements and that was great too.

8/10 Good

Mikko, Finland

Liked: Cleanliness, staff & service
Very good service
Very good service. Facilities getting a bit old and breakfast was not good. Location near to subway, nothing really around the hotel.

10/10 Excellent

China Daisy

Liked: Cleanliness, staff & service, room comfort
a decent hotel
average 5 star hotel. I would like to recommend my friends stay in this hotel.

4/10 Poor

Anonymous

Disliked: Room comfort
Tibet Hotel Chengdu
Few of the staff spoke any English, and without some knowledge of Chinese I would have been completely left to my own means. The location is far from any sites of interest (those few that actually exist in Chengdu), but most taxi drivers did know it and were able to take me there easily. This is not a place to stay if you are visiting Chengdu for leisure, as it caters mostly to Chinese and some int'l businesspeople. The rooms are bland, and the quality of beds/bedding quite poor. I do not recommend staying here, and be wary of 4 star rating--it doesn't go that far in China.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
We stayed for 1 night. We were
We stayed for 1 night. We were family of 4 - 2 adults & 2 children. We had a king bed with 1 folding bed. Room was not large but quite adequate. Beautiful decor, excellent service and breakfast had a mix of western and chinese - food was very good. We taxied everywhere so not sure of exact location. Found Chinese market near by which was quite interesting and fun. Staff were extremely helpful in every way. Definately recommended

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
Tibet Hotel, Chengdu, China
Tibet Hotel was very accommodating. Our prepaid reservation was not communicated to hotel. In spite of being technically sold out they gave us a room for the two days it took to resolve the reservation issue via email from China.

10/10 Excellent

Nestoras

Liked: Cleanliness, staff & service
The concierge was an amazing help.
The concierge was an amazing help. Very nice facility, we'd happily stay there again.

10/10 Excellent

Nestoras

Liked: Cleanliness, staff & service
Good breakfast, great service.
Good breakfast, great service.

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service
Very nice hotel. Staff speaks
Very nice hotel. Staff speaks some english and is very helpful. Vast selection of food for breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
駅から近いので快適です。 シャワールームと部屋は一体感があります。 扉を閉じておかないとにおいが少し気になります。 スタッフはとても親切です。
Stayed 2 nights in Feb 2019

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服务好，前台工作人员很热情，早餐很丰盛很有特色。
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Hua, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

CHE-HSIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a reasonable price
Response from GRO TIBET HOTEL on 4 May 2018
Dear CHE-HSIN, Thank you so much for sharing your amazing review with us. We are so proud of our staff who created a memorable experience with their service during your recent stay. And so glad to know you liked our room and breakfast. Once again, thank you for your kind words and we look forward to seeing you soon. Warm regards Tibet Hotel

6/10 Okay

たびろう, 東京都

Liked: Cleanliness, property conditions & facilities, room comfort
街の中心部からはずれているけれど、地下鉄、タクシー利用で便利。安価で美味なレストランもあり快適。
お値段も手ごろだし、清潔。朝食が大変おいしく、普段朝は食べない妻も大満足でしっかり食べていた。 当初、町の中心部から外れているなと感じたが、地下鉄駅にも近いし、タクシーも初乗り150円ほとで、市内を走り回っても400円ほどで、まったく足の便は問題とならなかった。 あえて記せば、日本語が通じないのは理解できるが、英語もなかなか通じず、タクシー配車は時間と行き先を漢字で紙に書かないと難しかった。　また、部屋の清掃係はまったく英語が通じず、足りないアメニティグッズを頼むのに苦労した。
Stayed 5 nights in Mar 2018
Response from Sherry on 20 Apr 2018
Dear たびろう， Thank you very much for sharing your review with us. Thank you for highlighting our guest rooms with their wonderful views, our convenient location and the warm welcome. And we are sorry that the room housekeeping service is not to your satisfaction. Believe us ,this will be improved during the next month. All our Ladies and Gentlemen look forward to welcoming you back in the near future. Warmest regards

4/10 Poor

Kai Ming

Disliked: Staff & service, property conditions & facilities, room comfort
small room, noisy at night and early morning. Not so good service.
Stayed 3 nights in Jun 2017

8/10 Good

tianquan, 千葉県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋のチベット風内装が素敵なホテル
阆中に行く前に2泊しました。　地下鉄人民北路駅に近い良いホテルです。　特に、チベット風内装の部屋が気に入りました。　朝食は可もなく不可もなし、と言ったところでした。

6/10 Okay

Jackie, HK

Liked: Room comfort
失望
這個旅程我為自己及朋友在兩晚訂了兩間不同房間, DAY１- 1 間是行政標準客房 (HK$669), 另一間是豪華標準客房 (HK$516), (相差HK$153)結果兩個房大小是一樣 (分別只是2 張單人床及1 張加大雙人床) DAT 2 - 1 間是豪華標準客房(HK$620), 另一間是豪華標準客房 (HK$549), (相差HK$71)結果兩個房大小是一樣(分別只是2 張單人床及1 張加大雙人床，仲有late check out, 不過都係一齊走, 無so) 對於用不同價錢但都住個房大小是一樣的問題，我覺得好搵笨，問過櫃台，不過又係答左等於無答，佢地話係網站資料，佢地都係照住做。　　 錢又過左數, 諗住可以住間大小小, 點知原來俾少d $ 都可以.. 請問以後訂酒店點先可以確定自己訂既真係大d? 另，酒店內沒有空調，開了冷氣機只有暖風。又問櫃台，佢話開窗，但酒店附近有工程，夜晚到１１點都仲開工，，結果開窗好嘈，關窗好熱。。。

6/10 Okay

Jackie, hk

Liked: Cleanliness
Disliked: Property conditions & facilities
好失望...
這個旅程我為自己及朋友在兩晚訂了兩間不同房間, DAY１- 1 間是行政標準客房 (HK$669), 另一間是豪華標準客房 (HK$516), (相差HK$153)結果兩個房大小是一樣 (分別只是2 張單人床及1 張加大雙人床) DAT 2 - 1 間是豪華標準客房(HK$620), 另一間是豪華標準客房 (HK$549), (相差HK$71)結果兩個房大小是一樣(分別只是2 張單人床及1 張加大雙人床，仲有late check out, 不過都係一齊走, 無so) 對於用不同價錢但都住個房大小是一樣的問題，我覺得好搵笨，問過櫃台，不過又係答左等於無答，佢地話係網站資料，佢地都係照住做。　　 錢又過左數, 諗住可以住間大小小, 點知原來俾少d $ 都可以.. 請問以後訂酒店點先可以確定自己訂既真係大d? 另，酒店內沒有空調，開了冷氣機只有暖風。又問櫃台，佢話開窗，但酒店附近有工程，夜晚到１１點都仲開工，，結果開窗好嘈，關窗好熱。。。

8/10 Good

HOSEOK, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
티벳의 문화를 느낄 수 있는 호텔이었습니다.
티벳의 문화를 느낄 수 있는 호텔이었습니다.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
这是一家非常好的酒店
这是一家非常好的酒店。印象深刻。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kaifeng, 天津

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体优秀，家具略旧。
地点不错，但由于外面正在拆迁所以景观不太好。家具略显老旧，但床很舒服，设施齐全。服务很好，还有送到房间的银耳羹喝。负责免费打包服务的服务员很认真很专业，点赞。
Response from Andy chan on 3 Oct 2015
感谢您的支持与点评，对于您反馈的意见，我们非常重视！给您带来的不便，请您谅解！我们会对此事进行调查和整改，同时会加强对各岗位的培训，希望您能一如既往的支持我们酒店！祝您身体健康，扎西德勒!

8/10 Good

Sik Chung

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

sungmuk, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
대체로 만족
아주 독특한 호텔 매일밤 로비 카페 공연이 있습니다. 티베트를 좋아하시는 분은 숙박을 추천. 방은 깨끗했고 직원들의 친절도는 그냥그런 중국호텔.

10/10 Excellent

sungmuk, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
독특한 호텔
아주 독특한 호텔이었습니다. 깨끗한 티베트 풍 방과 인테리어가 마음에 들었습니다. 직원들은 영어에 조금 서툴지만 의사소통에는 문제가 없었습니다. 그리고 매일 월~금 로비 카페에서 티베트 공연이 있습니다. 편안하게 식사하면서 볼 수 있습니다.

6/10 Okay

pei

我訂的是單人房..貴網站給的是最便宜的價格(與其它訂房中心比
我訂的是單人房..貴網站給的是最便宜的價格(與其它訂房中心比)...但也是我這備子住過最小的房間..比日本還小..他們說這是一般給導遊/司機的房間...雖然最便宜也是最小房...應該要提供房間/床.大小資料才對...有被貴網站騙的感覺