Waldorf Astoria Chengdu

Featured image
Indoor pool
Indoor pool
Indoor pool
LED TV, pay-per-view films

Overview of Waldorf Astoria Chengdu

Waldorf Astoria Chengdu

5.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
No.1199 Tianfu Avenue North, High-tech Zone, Chengdu, Sichuan, 610041

Explore the area

  • Popular LocationJiufang Shopping Center5 min walk
  • Popular LocationChengdu Yintai Centre10 min walk
  • Popular LocationNew Century Global Center3 min drive
  • AirportChengdu (CTU-Shuangliu Intl.)12 min drive

Choose dates to view prices

About this area

Chengdu

Located on a lake, Waldorf Astoria Chengdu is in Wuhou neighbourhood and is connected to a shopping centre. Wuhou Ci and Zhai Alley are local landmarks, and travellers looking to shop may want to visit Jiufang Shopping Center and Chengdu Yintai Centre. Travelling with kids? Consider Sichuan Museum of Science and Technology, or check out an event or a game at Chengdu City Sports Center.

What's nearby

  • Jiufang Shopping Center - 5 min walk
  • Chengdu Yintai Centre - 10 min walk
  • New Century Global Center - 3 min drive
  • Chengdu United States Consulate - 4 min drive
  • Century City International Exhibition Center - 5 min drive

Getting around

  • South Railway Station - 3 min drive
  • Financial City Station - 10 min walk
  • Chengdu (CTU-Shuangliu Intl.) - 12 min drive

Restaurants

  • Starbucks - 4 min drive
  • Sabor A Mi - 4 min drive
  • Namaste/Afila - 4 min drive
  • Cafe G1 - 4 min drive
  • Lazy Pug - 4 min drive

About this property

Waldorf Astoria Chengdu

Luxury hotel connected to the convention centre in Chengdu with 6 restaurants
Along with 6 restaurants, this hotel has a full-service spa and an indoor pool. Self parking is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli. All 289 soundproofed rooms feature WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and electric kettles. Housekeeping is available on request.
Waldorf Astoria Chengdu offers 289 forms of air-conditioned accommodation with minibars (stocked with some free items) and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with cable channels and pay-per-view films. Fridges and espresso makers are provided. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Chengdu hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per 24-hour period)
  • Available in some public areas: WiFi (CNY 40 per 24-hour period)

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: CNY 258 for adults and CNY 129 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Business centre
  • Conference centre (20452 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Paper towels
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CNY 350.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 258 for adults and CNY 129 for children (approximately)
  • Fee for in-room wireless Internet: CNY 40 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CNY 40 per 24-hour period (rates may vary)
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Hotel
Waldorf Astoria Chengdu Chengdu
Waldorf Astoria Chengdu Hotel Chengdu

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 21 out of 35 reviews
5 - Excellent 60%
Rating 4 - Good. 10 out of 35 reviews
4 - Good 29%
Rating 3 - Okay. 1 out of 35 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 35 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 35 reviews
1 - Terrible 6%

4.6/5

Cleanliness

4.3/5

Staff & service

4.7/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Nov 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

5/5 Excellent

Stayed 1 night in Mar 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great modern hotel. Extraordinary service. Highly recommended.
Stayed 1 night in Jan 2019