Verified
2/10 Terrible
Verified traveller
13 July 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No running water
Verified traveller
Stayed 1 night in Jul 2017
CHENGDU SERENGETI HOTEL
4.0 star property
Connect to the city's rhythm through food and work. Experience seamless convenience at this upscale hotel.
Choose dates to view prices
Photo gallery for CHENGDU SERENGETI HOTEL
At CHENGDU SERENGETI HOTEL, indulge in the city's vibrant energy with 2 restaurants and a coffee shop/cafe. Connect with ease using free in-room WiFi and make use of amenities like a business center, banquet hall, meeting rooms, luggage storage, concierge services.
Reviews
5.45.4 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Business services
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About this property
CHENGDU SERENGETI HOTEL
- Upscale hotel
- Take advantage of a coffee shop/cafe, a business centre and 2 restaurants at CHENGDU SERENGETI HOTEL. Guests can connect to free in-room WiFi.
- Other perks at this hotel include:
- Free self-parking
- Buffet breakfast (surcharge), meeting rooms and a ballroom
- A 24-hour front desk, tour/ticket information and concierge services
- Room features
- All 357 rooms offer comforts such as air conditioning and separate sitting areas, as well as thoughtful touches such as free WiFi and safes.
- Other conveniences in all rooms include:
- Free toiletries and hairdryers
- TVs with digital channels
- Separate sitting areas, electric kettles and daily housekeeping
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Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 130.0 per night.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
- Fee for buffet breakfast: from approximately CNY 40 for adults and from CNY 40 for children
- Rollaway bed fee: CNY 130.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is CHENGDU SERENGETI HOTEL pet-friendly?
No, pets are not allowed at this property.
How much is parking at CHENGDU SERENGETI HOTEL?
Self-parking is free at this property.
What time is check-in at CHENGDU SERENGETI HOTEL?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at CHENGDU SERENGETI HOTEL?
Checkout is at noon.
Where is CHENGDU SERENGETI HOTEL located?
Situated in Chengdu, this hotel is 2.1 mi (3.5 km) from Wanda Plaza Shuangliu and 2.9 mi (4.7 km) from Tanghu Park. Yingtian Temple and Southwestern University of Finance and Economics are also within 9 miles (15 km).
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Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
7.0
Amenities
6.0
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 6 reviews
8 - Good
0
Rating 6 - Okay. 3 out of 6 reviews
6 - Okay
3
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 6 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
Sunny
19 Aug 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment
Helpful staff
Decent food
Good hygiene
Sunny
Stayed 1 night in Aug 2019
Verified
6/10 Okay
ABC Mum
16 Sept 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and comfort room
The hotel itself is perfect. Very good price with a spacious room, clean bathroom and comfort bed. There is airport transfer and the driver is really nice.
I did not book via a Chinese website. There was therefore not smooth when check-out. We opt paying directly to the hotel but need to leave at 5am to catch flights. They charged us a higher price than the price we booked. We had no time to argue with them and settle the bill first but need to go through the refund process.
ABC Mum
Stayed 2 nights in Sep 2017
Verified
2/10 Terrible
Verified traveller
17 July 2017
Liked: Cleanliness, room comfort
Disliked: Staff & service
No water!
I booked this hotel for my parents. The hotel staff told them that there would be no water from 9pm - 1:30am. My parents thought it was okay and they checked in. After that they noticed that there was already no water then around 5:30. They decided to switch to another hotel because of this. They check out without touching any piece in the room but the hotel refused to refund.
Verified traveller
Stayed 1 night in Jul 2017
Verified
6/10 Okay
Verified traveller
15 Apr 2019
Verified traveller
Stayed 1 night in Apr 2019
Verified
6/10 Okay
Verified traveller
27 Mar 2019
Verified traveller
Stayed 5 nights in Mar 2019