Chelsea and Westminster Hospital Tours and Activities

The Cleveland Residences, above all else, was a wonderful location. Easy access to the market as well as to the Underground made it an excellent stay. The size of the room for 4 people worked out just fine. Our bed was broken and we needed to create a make shift support. But other than that, no complaints. It was overall a solid stay.

We were supposed to receive check in information 24 hours in advance. When we never received it I had to contact the property 3 times before they sent the codes. The room was supposed to have a’sleeper sofa’ - what it had was a cot that took up what little space we had and meant we had no comfortable place to sit. The room was incredibly noisy with constant foot falls and racket from the room above.

Location was fantastic. Walking distance to Earls Ct station. Amenities in room were very nice too. Stove,oven,frig freezer,dishwasher and clothes washer and dryer. My only complaint was the cleanliness of the room. Linens were stained, as was the sofa arms. Vents and switches were dirty too. The wallpaper and floors looked worn and in need of refinishing. Prevoius holes from old window treatments need filling. Staff was friendly and accommodating. Especially Michael the door man. He was very good! Regarless of my complaints, due to the location and price, I WOULD stay here again, bringing my own linens and Clorox wipes for cleaning. This place could be top notch with some refreshing and updating.