The check-in process was easy, and the person at the front desk was friendly and helpful. Our room was clean, and we loved the balcony being next to the lake. It was quite peaceful. The jetted tub was fantastic, and the bed was comfortable. The bathroom was a bit small, and the timer for the bathroom light was annoying. The bathroom did not have a regular on/off switch. The room was in a quiet, secluded part of the property. We were close to downtown Chelan as well as other enjoyable spots. The boat tours that are available for the lake are also nearby. Chelan is a water sports town, and that makes sense since it is on a large lake. Thus, if you like boating, fishing, swimming, jet skiing, or other similar water sports, you will enjoy this area. Downtown Chelan has several clothing stores, and there are some excellent restaurants. There is even a nearby water slide park. However, if you are looking for other non-water sports such as renting bikes to explore the area, you will be out of luck. Also, downtown Chelan does not have too many unique shops tailored to tourists. If you just want to relax by the water when the weather is good and enjoy a few fun water sports, then this is the place. If you are looking for greater amusement or entertainment, then you will need to go someplace else.