Hello James, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear James,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. It is very rewarding to read that you had a great encounter with us, and we really appreciate your 5/5 rating. You indicated that you were unsatisfied with having to check out and breakfast not being served; however, we do have restaurants within close proximity if you require a meal. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello James,Thank you for sharing your thoughts on your recent visit at RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. I was pleased to read you had an awesome experience, which resulted in your 5/5 score. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. Cierra, it is so rewarding to hear we're your choice hotel, you found our staff to be the nicest, and you were pleased with our pet-friendly policy. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Cierra, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Chris. The staff and I at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN were disappointed to see your 1/5 score. You indicated that the cleanliness of our hotel, the foul odor, peeling paint, and the other issues mentioned dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Dear Jennifer,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ EL PASO EAST. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with your reservation being cancelled, elevator buttons not working, missing hardware from door and the other concerns you described. To uphold our company's high standard your encounter will be shared with management. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Hello James,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. I'm happy that our nice rooms, big bed, coffee and hot shower created an ideal experience. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello James,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN and I appreciate your 5/5 score following your stay. It's great to read that you found the staff to be excellent. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,Red Roof Management

Dear Kizzy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the bathroom wall which was peeling and the stained vent. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business and we will take your comments into consideration to improve. I am glad to see you found your room to be clean and that it smells wonderful.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels at Red Roof.Sincerely,Red Roof Management

Hello Syed,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof staff strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Jilanna,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown; prompting 1/5 score. It was disheartening to read your feedback in regards to microwave not working, unclean location, possible mold and the other concerns you described. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Redroof look forward to seeing you in your future travels.Sincerely,ChirellRediResponse Specialist

Hello Torrey,It was a pleasure to read of your highlights about our great location here at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. We truly appreciate your kind remarks and are happy we were able to achieve our primary goal with your visit here at Red Roof. Thank you again for the comments. We hope to house you again soon.Sincerely,Red Roof Management

Hello Torrey,It was a pleasure to read of your highlights about our great location here at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. We truly appreciate your kind remarks and are happy we were able to achieve our primary goal with your visit here at Red Roof.Thank you again for the comments. We hope to house you again soon.Sincerely,Red Roof Management

Hello Patrick,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

Hello Elmer,The issues that you've mentioned are truly not the standard we strive to uphold here at Red Roof. I was saddened to read that your stay fell short of your expectations due to insects that you’ve reported, the bedding being unchanged and belongings left by previous guests. This is utterly disappointing and not an experience our guests usually have with us. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Thanks for sharing your feedback with us, Lyndsay. The team at our Red Roof Inn PLUS+ & Suites Chattanooga - Downtown was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that you were refunded by our nice front desk lady, it was displeasing to read that this was the impression left with you. You stated that the first room had a faulty door and that the other room had bedbugs, which hindered your stay. As such, your feedback has been shared with the property as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging at any of our locations.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hello Franklin,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof.I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Red Roof Management

Hello Raul, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. It’s disappointing to see you were displeased with your stay, resulting in a 2/10 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Rosady. The staff and I at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Jorge. The staff and I at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown were disappointed to see your 2/5 score following your stay. You indicated that the unclean bathroom and the pest you reported hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist

Dear Valued Guest,We are disappointed to hear your recent experience at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN was less than ideal and did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern so as to promote the enhancement of guest experiences. The mentioned hindrances are not apart of our standard practices and we sincerely apologize. We truly appreciated your business and valued your feedback provided.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Liesel, Thank you for leaving your feedback after your experience at RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. It was good to hear our staff was nice. However, regarding the smell, the mold you reportedly saw and insects you described, we apologize for the unfavorable experience. Please note that a pest control company works with us to combat pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Judith, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. We are sorry you had a less than satisfactory experience, prompting your 2/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof staff strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you Ester for your review giving an honest review of your visit with us at the RED ROOF INN CARYVILLE. The unfavorable experience you described regarding and the hot hallway, the hole in the sheet, the uncomfortable bed and the insects you saw, was truly disheartening to read. Please know the team at Red Roof work alongside professionals trained to treat the property for pests in accordance with industry standards. I will be sharing this with management in an effort to have the issues resolved. Your feedback is vital to us as we seek to enhance guest experiences here at Red Roof.Thank you again for the feedback. All the best in your future travels.Sincerely,Kerry-LeeRed Roof ManagementRediRespone Specialist

Dear Jennifer,It is so disappointing to see that we at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN were unable to provide you with a superior level of service and accommodations as you mentioned the bathroom was small, there was no breakfast and a pest situation which was controlled. Thank you so much for the insights so we are able to work on eliminating future occurrences. It was however good to hear you liked the working WIFI and the convenient location off the interstate. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not achieved that with your visit.We greatly appreciate the time you’ve taken to share your comments.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Karen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. It's disheartening to hear that you encountered unclean conditions and a poor upkeep, which hindered your experience. Please know that this isn't the level of service that Red Roof stands for and will take your comments into consideration so that we may improve our customers experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Anthony, Thank you for leaving a review of our Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 2/5 score. The issues you brought to our attention regarding peeling paint, garbage on the property, uncleaned floors and insects are truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I will relay your concerns to management in an effort to have them addressed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Thank you for sharing your concerns and I hope you have a good day. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist

Dear Greg, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Taylor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN and I are disappointed to see your 1/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Serenity,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. It's good to read that you found our front desk personnel to be nice and apologetic. However, I sincerely apologize for the uncleanliness of your room and the condition of the pillows mentioned. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Regards,LintonRed Roof ManagementRediresponse Specialist

Hello Jackson, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN and I were disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our team at Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LintonRed Roof Management RediResponse Specialist

Dear Mary,Thank you for telling us about your recent visit to RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. I was saddened to read that the insects you reported, the uncleanliness of the sheets and the smoke smell mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Nazario, Thank you for leaving your feedback after your experience at RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. Regarding the insects you described, we apologize for the unfavorable experience. Please note that we work with a pest control company who regularly treats the property for pests in accordance with industry standards. I have passed your comments to the hotel so they can work with the experts to make sure everything goes smoothly. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Tina,Thank you for taking the time to share your feedback regarding your experience with us at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. We sincerely appreciate your comments and we apologize for your less than ideal experience. You indicated that there was no breakfast, the hotel needed to be cleaned and repaired and the AC was cold. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Jodi, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. It’s disappointing to see you were displeased with your stay, resulting in a 2/10 score. We at Red Roof, aim to deliver enjoyable experiences for all our guest and we’re sorry to have not achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Julie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Jacolbre,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. It's really rewarding to read that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

Hello Vanathi,Thank you for choosing to stay at our Red Roof. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Shayla,We are sorry to hear your recent experience at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Dear Sylvia,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. We are delighted to read how our staff left a lasting impression on you, prompting your 5/5 score. You mention how amazing the receptionist and the other staff were as well as how pleased you were with their helpfulness and friendliness. At Red Roof, a positive experience and our guest comfort is what we aim for and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Kurtis, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described, the condition of the nightstands you highlighted along with the other concerns mentioned. To uphold our company’s high standards your encounter will be shared with management to ensure your satisfaction. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Brenda,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. We are sorry you had a less than satisfactory experience. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Jackson,I appreciate you sharing your feedback following your stay at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the uncleanliness of the hotel and the odor of the room. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Patrick,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ & SUITES CHATTANOOGA - DOWNTOWN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor you described. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist

Thank you for taking a moment to leave a review, Justin. Myself and the staff at the Red Roof Inn PLUS+ & Suites Chattanooga - Downtown appreciate your 3/5 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,GabrielleRediResponse Specialist