Chatel-Censoir Holidays from AU$376

Needs Greater Transparency in Marketing Upon arrival, the staff were courteous and professional, and the check-in process was seamless. However, I was surprised by the room’s extremely small size — approximately 12 ft × 13 ft — with the bed occupying nearly all available space and a balcony view overlooking a noisy alley. When I inquired at the front desk, the staff explained that the room I had originally booked was under construction and even showed me the gutted space. Unfortunately, the hotel was fully booked that evening, but they offered to move me to another room the following night. Although disappointed, I made the best of the situation. The bed was comfortable, and the room was clean, but the online photos and descriptions were misleading. Overall, the staff were excellent and did their best to accommodate me under the circumstances. The surrounding area is lively, with many bars and clubs operating late into the night — ideal for some guests but not for those seeking quiet rest. In summary, while service and location were commendable, the property would benefit from far greater transparency in its marketing and room descriptions to properly set guest expectations.

We had a great stay for 5 nights in a twin room. Staff service, location and surrounds were amazing. Good food options (Land & Monkeys have great food and coffee!) close by and metro, which we only used once, was handy. It was a little noisy in the lane sometimes with wheelie bins early in the morning but that didn’t detract from our stay. Shower was a bit small/awkward however water pressure was excellent!

Staff was wonderful and access to the train and the Marais neighborhood was easy.

The room was clean, updated and quite spacious. The staff at the front desk, restaurant and concierge were very helpful. The bed was so comfortable and the room was incredibly quiet. We will definitely return to this hotel on our next visit.

Helpful and informative and friendly staff, would definitely stay again.