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Hotel Cailler

Property class: 4

Choose dates to view prices

Located close to Charmey Gondola and Maison Cailler Swiss Chocolate Factory, Hotel Cailler provides a free breakfast buffet, an adjacent golf course and a terrace. Indulge in a facial, a massage and a body treatment at the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
The current price is AU$558
includes taxes & fees
31 Aug - 1 Sept

Room options

View all photos for Double Room

A hotel room with a large bed, a desk with a chair, a sofa, and a view of mountains through the window.

Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (south)

A hotel room with a large bed, a desk with a chair, a sofa, and a view of mountains through the window.

Double Room (south)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (North)

A cozy room with a bed, a chair, a small desk with a lamp, and a wooden ceiling.

Junior Suite (North)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (South)

A modern living room with a leather sofa, a glass coffee table, and a view of mountains through large windows.

Junior Suite (South)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Located in Charmey, Hotel Cailler is next to a golf course and in the mountains. Castle of Gruyeres and Château de Gruyères are notable landmarks, and if an activity is on the agenda, visit Charmey Gondola. Maison Cailler Swiss Chocolate Factory and HR Giger Museum are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging. Visit our Charmey travel guide
Map
Gros plan 28, Charmey, FR, 1637

What's nearby

  • A mountain landscape with a prominent rocky peak, lush green valleys, and a distant lake.
    Gruyère Pays-d'Enhaut Regional Nature Park
    1 min walk - 0.0 km
  • A parade with people in traditional costumes and decorated cows walking down a street.
    Le Petit - Ganet
    1 min walk - 0.0 km
  • Charmey Aventures
    6 min walk - 0.6 km
  • Charmey Gondola
    9 min walk - 0.8 km
  • Castle of Gruyeres
    20 min drive - 13.1 km

Getting around

  • Gruyeres Station
    15 min drive
  • Bern (BRN-Belp)
    67 min drive

Restaurants

  • Hallo Pizza
    14 min drive
  • Café-Restaurant des Remparts
    14 min drive
  • HR Giger Bar
    14 min drive
  • Auberge de la Halle
    14 min drive
  • Goya Onda
    20 min drive

About this property

Hotel Cailler

  • Upscale family-friendly hotel near Charmey Gondola
  • Located close to Maison Cailler Swiss Chocolate Factory, Hotel Cailler provides a free breakfast buffet, an adjacent golf course and a terrace. Indulge in a facial, a massage and a body treatment at the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
  • You'll also enjoy perks such as:
    • 2 outdoor pools and an indoor pool, along with sunloungers
    • Free self-parking
    • ATM/banking services, multilingual staff and a billiards/pool table
    • A gift shop, wedding services and a lift
  • Room features
  • All 63 rooms include comforts such as premium bedding and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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The price is AU$246
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • le bistro
  • Quatre Saisons

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 June to 26 June:
  • Spa

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Guests under 4 years old are not allowed in the swimming pool or hot tub

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Hotel Cailler have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Hotel Cailler?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Cailler on 31 Aug 2026 start from AU$558, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cailler pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Cailler?

Self-parking is free at this property.

What time is check-in at Hotel Cailler?

Check-in start time: 4 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cailler?

Checkout is at 11 AM.

Where is Hotel Cailler located?

This family-friendly Charmey hotel is located in the mountains, 0.4 mi (0.7 km) from Charmey Gondola, and within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory and HR Giger Museum. Castle of Gruyeres and Château de Gruyères are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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