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Hotel Cailler

4.0 star property
Upscale hotel with 2 restaurants and 2 outdoor pools
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Cailler

Outdoor spa tub
Mountain view
Premium bedding, minibar, in-room safe, desk
2 restaurants, lunch, dinner served; local cuisine
Exterior
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
The price is AU$535
Price available on 17/5/2024

Check out the area

Map
Gros plan 28, Charmey, FR, 1637
  • Popular LocationCharmey Gondola8 min walk
  • Popular LocationMaison Cailler Swiss Chocolate Factory7 min drive
  • Popular LocationCastle of Gruyeres13 min drive
  • AirportBern (BRN-Belp)70 min drive
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Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (south)

Premium bedding, minibar, in-room safe, desk

Double Room (south)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (North)

Premium bedding, minibar, in-room safe, desk

Junior Suite (North)

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (South)

Junior Suite (South)

Junior Suite (South)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Similar properties

Double Room
Résidence Hôtelière Le Sapin
Breakfast included
Pet-friendly
Free WiFi
Parking available
8.6 out of 10, Excellent, (37)
The price is AU$310
includes taxes & fees
27 May - 28 May
Résidence Hôtelière Le Sapin

About the area

Charmey

Located in Charmey, Hotel Cailler is next to a golf course and in the mountains. HR Giger Museum and Chaplin’s World are cultural highlights, and some of the area's notable landmarks include Maison Cailler Swiss Chocolate Factory and Castle of Gruyeres. Château de Gruyères and Gastlosen are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowshoeing.
Visit our Charmey travel guideOpens in a new window

What's nearby

  • Charmey Aventures - 8 min walk
  • Charmey Gondola - 8 min walk
  • Maison Cailler Swiss Chocolate Factory - 7 min drive
  • HR Giger Museum - 13 min drive
  • Castle of Gruyeres - 13 min drive

Getting around

  • Gruyeres Station - 15 min drive
  • Bern (BRN-Belp) - 71 min drive

Restaurants

  • Nestlé - 8 min drive
  • McDonald's - 10 min drive
  • La Croix-Blanche - 10 min drive
  • du Chamois - 6 min drive
  • Centre de Tennis Bulle - 15 min drive

About this property

Hotel Cailler

Upscale family-friendly hotel near Maison Cailler Swiss Chocolate Factory
Located close to Castle of Gruyeres and HR Giger Museum, Hotel Cailler provides a free breakfast buffet, 18 holes of golf and a terrace. Indulge in a manicure/pedicure, a massage and a facial at the on-site spa. Make sure that you enjoy lunch, dinner and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with sunloungers
  • Free self-parking
  • Luggage storage, ATM/banking services and a lift
  • Free newspapers, a billiards/pool table and multilingual staff
Room features
All 63 rooms include comforts such as premium bedding and dressing gowns, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • le bistro
  • Quatre Saisons

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 4 years old are not allowed in the swimming pool or hot tub

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cailler Charmey
Hotel Cailler
Hotel Cailler Charmey
Cailler Hotel Charmey
Hotel Cailler Hotel
Hotel Cailler Charmey
Hotel Cailler Hotel Charmey

Frequently asked questions

Does Hotel Cailler have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Hotel Cailler?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Hotel Cailler on 17 May 2024 start from AU$524.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cailler pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Cailler?

Self-parking is free at this property.

What time is check-in at Hotel Cailler?

Check-in start time: 4 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cailler?

Checkout is at 11 AM.

Where is Hotel Cailler located?

Located in the mountains, this family-friendly hotel is within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory, HR Giger Museum and Castle of Gruyeres. Château de Gruyères and Gastlosen are also within 12 mi (20 km).

Hotel Cailler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 143 reviews" "
Rating 8 - Good. 49 out of 143 reviews" "
Rating 6 - Okay. 5 out of 143 reviews" "
Rating 4 - Poor. 4 out of 143 reviews" "
Rating 2 - Terrible. 0 out of 143 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sacha

Stayed 1 night in Apr 2023

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 days in couple for relaxing ! We spent really good time and relaxed ... Restaurant was really excellent as well !
Stayed 1 night in Mar 2020

8/10 Good

Anita

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with convenient access to spa
The hotel is conveniently located to visit both the town of Gruyeres and the Cailler chocolate factory. The hotel is well equipped with clean, modern rooms. The best feature, though, is the underground tunnel to connect to the spa. After traveling, we enjoyed almost 3 hours in the various pools, saunas, etc. With indoor and outdoor options, there was something for everyone.
Stayed 1 night in Sep 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel
Amazing hotel with very friendly staff. Breakfast buffet is the best that I’ve ever had. Great food for dinner at their restaurant too. Very clean and will love to come back.
Stayed 2 nights in Sep 2019

10/10 Excellent

DIMITRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un paradis cache
A brilliantly run hotel. Everything from the famous Spa to the less famous ris-de-veau seved by the chef is brilliant. Helpful and knowledgable staff. High spec and quality rooms.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Bryan, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absoulte amazing place set in some of the most beautiful scenery in the world.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay in Charmey
The overall assessment is that it is a very nice hotel. Many travelers from the US will be surprised by the high price relative to the services available at the hotel but this is more a testimony of how expensive Switzerland is rather than the lack of services available for that price range. I received a room with 2 twin beds and they were more children-size than for adults. Colleagues traveling with me who were booked in a double bed were very satisfied. The breakfast buffet is excellent, and the staff very attentive. The location is great ( but you will need a car to get around).