Spa Hotels & Resorts in Charlotte from AU$226

"We were given a very friendly reception when we arrived. The hotel is beautiful and very clean The buffet breakfast offered a good choice of English and Caribbean foods. The pool was clean and it was easy to get a sunlounger and towels. It was easy to walk to the Main Street in Rodney Bay from the hotel. I would give it 5 stars all the way except from 9pm to 2am the loud music from the nearby nightclubs kept me awake. "

"St. Lucia is highly overrated. The views are nice but everything else is not worth it. Staff looks unhappy to be working there. This was a 3 star resort at best. There are locals on the beach that try to sale you things and we even witnessed a verbal altercation with a local and a guest from the hotel. The food is disgusting and has no flavor. The property smells like sewage at nighttime. Will never be back or recommend this place to anyone. I’ve been to several islands in the Caribbean and this was by far the worst experience. "

"Excellent quality "

"The rooms were a little dated, but clean. Beds were comfortable and we enjoed the swim up room. We did have difficulty booking dinner reservations. You can't book a reservation without a room number, but don't receive the room number until check-in. By that time the only times available were after 9:00. The lunch/dinner buffet was not great food was often cold or dried out. The spirts bar food was also not great and they were out of the two thjngs we actually wanted. The breakfast buffet was good as was the breakfast at Grazie, but they were only open for breakfast one day during our stay.. We really enjoyed the a la carte restaurants for dinners, especially Hunters and Zen, just wish we had been able to get an earlier reservation. We wound up missing a lot of the evening entertainment because we were eating. Drinks were a little weak as expected at an all inclusive. The staff was hit or miss on the friendliness factor. Although some did go over and above, especially Brendan and the Dips swim up bar. He was amazing 11/10 customer service with a smile. He made sure everyone was taken care of and enjoying themselves. The spa staff was friendly and provided excellent services. "

"Beach was the highlight. Beautiful waters to swim or float. Didn’t have to wake up at 5:00am to claim your chairs which was nice. We went down around 7:30 and were the first few out there. Resort is compact which is nice. Short walk to the bar, restaurant or restroom from the beach. With the surrounding restaurants in the area it would be nice if the resort offered a partial all inclusive. The one bedroom oceanfront room was excellent. Having the extra bathroom was a bonus. "

"We just got back from a wonderful week at Coconut Bay! Food was excellent, staff was great, so many activities. They also have a petting zoo with rescue puppies, goats, and horses which we visited daily. Can’t wait to go back!"

"Beautiful property set amongst cocoa trees and luscious jungle. Staff are friendly and welcoming. We appreciated the water refill station to negate the use of plastic water bottles. The pools were cool and fresh, and the onsite fitness classes are a wonderful addition. Location is perfect, being close to many incredible activities and sights. I 100% recommend for your stay in St. Lucia."

"I highly recommend this resort—everything exceeded expectations. The beach was beautiful, the food was delicious, the rooms were spacious and comfortable, and the overall atmosphere was incredible. I truly have no complaints, just unforgettable memories!"

"I recently stayed at Secrets St. Lucia and unfortunately would not recommend this resort. The experience started off on the wrong foot with a very confusing check-in process that took nearly an hour. Throughout the stay, most of the staff came across as rude and disengaged, with a few notable exceptions—Sanchey, in particular, was wonderful and stood out for their kindness and professionalism. The rooms themselves were disappointing. They felt dirty and not well-maintained, although I will say the bed was comfortable and the shower had great water pressure and plenty of hot water. The food was another major letdown—bland, overly salted, and generally uninspired across the board. It felt like very little thought or care went into the dining experience. Lastly, the events and entertainment felt poorly executed—more childish than engaging, and overall thrown together without much attention to quality. For the price, I expected a much higher level of service and overall experience. I left feeling very unsatisfied—especially after a manager argued with me when I tried to provide feedback, which only added to the disappointment. Overall, this was not the level of experience I expected, and I wouldn’t choose to stay here again."