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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel connected to the convention centre in Charlotte with 2 restaurants

Choose dates to view prices

Located in downtown Charlotte, the Sheraton Charlotte Hotel has two restaurants serving all meals. Guests love the attentive staff and made-to-order breakfast. The property features a rooftop terrace, indoor pool, and an on-site coffee shop for quick refreshments.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
The current price is AU$197
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(121 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(105 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | View from room

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Renovated in 2025
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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  • Air conditioning
8.6 out of 10, Excellent, 1,481 reviews
The price is AU$190
includes taxes & fees
27 Nov - 28 Nov
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About the area

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Queen City Quarter - 11 min walk - 1.0 km
  • Spectrum Center - 12 min walk - 1.0 km
  • Bank of America Stadium - 20 min walk - 1.7 km

Getting around

  • Charlotte Station - 8 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Charlotte-Douglas International Airport (CLT) - 11 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk
  • ‪Dilworth Neighborhood Grille - ‬8 min walk
  • ‪Fahrenheit - ‬10 min walk
  • ‪401 Social - ‬8 min walk

About this property

Sheraton Charlotte Hotel

Upscale hotel remodelled in 2025 and located near Charlotte Convention Center
Located close to Spectrum Center and Bank of America Stadium, Sheraton Charlotte Hotel provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and American cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and outdoor furniture
  • A computer station, wedding services and a ballroom
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 305 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with premium channels
  • LED light bulbs, mini fridges and free infant beds

Similar properties

Front of property – evening/night
Hyatt Place Charlotte Downtown
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,451 reviews
The price is AU$220
includes taxes & fees
23 Nov - 24 Nov
Hyatt Place Charlotte Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Lights Rooftop
  • Craft City Sports Pub
  • Social Bar & Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 29 meeting rooms
  • Computer station
  • Conference centre (66,737 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - June 2025
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 36 kg per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from 29 May to 06 September
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Sheraton Charlotte Hotel?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Sheraton Charlotte Hotel on 16 Dec 2025 start from AU$197.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Charlotte Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Charlotte Hotel?

Self-parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Charlotte Hotel?

Checkout is at 11:00 AM.

Where is Sheraton Charlotte Hotel located?

Located in Uptown Charlotte, this hotel is within a 15-minute walk of Charlotte Convention Center and Spectrum Center. Bank of America Stadium and Fillmore Charlotte are also within 3 mi (5 km). McDowell Street Tram Stop is 8 minutes by foot and Stonewall Station is 10 minutes.

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Reviews

Sheraton Charlotte Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 964 out of 1557 reviews
Rating 8 - Good. 257 out of 1557 reviews
Rating 6 - Okay. 157 out of 1557 reviews
Rating 4 - Poor. 92 out of 1557 reviews
Rating 2 - Terrible. 87 out of 1557 reviews

Reviews

8/10 Good

Dshonne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable beds.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Can’t wait to stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, room was excellent. Great breakfast also. Will always stay at the Sheraton Charlotte when visiting Charlotte, NC Once again, staff was suberb and the room !!
Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
Breakfast was great, property was spotless and the staff were so polite. I’ll definitely be back
Stayed 2 nights in Nov 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with this hotel! Would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rainer J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last night for my BF birthday and everything was amazing!!! Very nice hotel and the staff was beyond extraordinary ❤️ we will be back and I will recommend to everyone!
Stayed 1 night in Oct 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Londy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good bar
Stayed 2 nights in Aug 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went so smooth and this my first time really planning a trip
Stayed 1 night in Oct 2025

10/10 Excellent

Fuad

Excellent
Stayed 1 night in Oct 2025

8/10 Good

Cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t have breakfast but had dinner and the burgers were delicious
Stayed 1 night in Oct 2025

10/10 Excellent

Fuad

Good
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular and the roof top just topped it off.
Stayed 1 night in Oct 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Philomena

Liked: Cleanliness, property conditions & facilities
Lovely place
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only thing is no free breakfast and we had to pay for it
Stayed 1 night in Oct 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Aiko

Liked: Cleanliness, staff & service, property conditions & facilities
I think it would be better if there was a shopping area near the hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were busy but very polite and efficient. We didn’t eat breakfast… it seemed overpriced and not appealing.
Stayed 1 night in Oct 2025

10/10 Excellent

constance

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good price, great breakfast. Bar was lack luster and highly over priced for not great drinks
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness
Friendly staff and big, clean rooms. The lobby was maybe being renovated so some things not fully working like the automatic doors. Parking is more expensive than listed. Overall nice experience though
Stayed 1 night in Oct 2025