Hi Stacy, We're pleased to learn that you found our property conveniently situated, making it easy to explore the city on foot and by car. Your feedback is truly valued, and we're thrilled that you had a pleasant experience with us. We eagerly await your return for another enjoyable stay! Best regards, Team Kasa

Hello David, Thank you for your feedback regarding the room. We appreciate your insights and will work on addressing the maintenance issues to enhance your future experience with us. Your feedback helps us improve, and we aim to provide you with a more comfortable stay next time. Best regards, Team Kasa

Hi Jorge,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Hi Rhonda,Thank you for sharing your experience with us. We're delighted that you found the gates entry, cleanliness, and spaciousness of the apartment to your liking. It's wonderful to hear that our team promptly resolved the power issue, ensuring a comfortable stay for you. We truly value your feedback and look forward to seeing you back soon! Best regards, Team Kasa

Hi Carlos,We are thrilled to hear that you enjoyed your stay with us and found our location near Uptown convenient. It's wonderful to know that you had a nice experience at Kasa FreeMoreWest Charlotte. We can't wait to welcome you back for another fantastic stay!Best regards,Team Kasa

Hi Alicia, We are delighted to hear that you found the check-in and check-out process convenient during your stay with us. Providing a seamless and hassle-free experience for our guests is at the core of our hospitality values. Your kind words motivate us to continue delivering exceptional service. We appreciate you taking the time to share your feedback with us and look forward to welcoming you back soon. Best regards, Team Kasa

Hi Carlos, We are thrilled to hear that your experience at Kasa was absolutely amazing and highly recommendable. Your kind words truly warm our hearts and motivate us to continue providing exceptional stays for our guests. We can't wait to welcome you back for another unforgettable visit. Best regards, Team Kasa

Hi Nishiema, We are delighted to hear that you had a wonderful experience at Kasa! Your kind words about our top-notch service and pristine environment truly warm our hearts. It's our utmost priority to ensure that our guests have everything they need for a comfortable stay. Thank you for highly recommending us. We can't wait to welcome you back! Best regards, Team Kasa

Hi Carmen,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Sonda, Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted to hear that you found the property clean and well-located. However, we regret that certain aspects of our policy did not meet your expectations. Our noise sensors are intended to ensure that all our guests and neighbors have a pleasant and disturbance-free experience. We apologize if the sensitivity of the device caused any discomfort during your stay. We appreciate your feedback on this, and we are continually working on improving how we manage these settings to suit all guests better without compromising the comfort of others. Regarding any damages, our goal is to maintain transparency and fairness. We encourage guests to report any pre-existing damages upon arrival to ensure you are not held responsible for them. This policy is designed to protect both our guests and our properties. We truly value your input and are here to ensure that your next experience with us is more comfortable and enjoyable. Please feel free to reach out to us with any further comments or suggestions. We hope to welcome you back soon! Best regards, Team Kasa

Hi Tiara,We are delighted to hear that you and your friend enjoyed your stay at Kasa FreeMoreWest Charlotte! Your kind words about the cleanliness and exceptional service provided by our staff truly warm our hearts. It's fantastic to know that any maintenance requests were promptly attended to, ensuring a comfortable experience for you. We can't wait to welcome you both back on your next visit to North Carolina!Best regards,Team Kasa

Hi Kenneth,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Tasha, We are thrilled to hear that you had a wonderful stay with us and that you are considering returning! We greatly appreciate your feedback regarding the door keypad, and we will work diligently to resolve this issue promptly to ensure a seamless experience for all our guests. Best regards, Team Kasa

Hi Latrell, We are thrilled to hear that you found our property located in a nice area and felt safe throughout your stay. It's wonderful to know that you found the property exceptionally clean as well. Providing a secure and clean environment for our guests is our top priority, and we are glad that you experienced just that. Your positive feedback truly means a lot to us! See you back soon! Best regards, Team Kasa

Hi Matthew, We are thrilled to hear that you, as an introvert, appreciated the simplicity of our virtual front desk and found our spacious studio to your liking. Providing a comfortable and enjoyable experience for our guests is always our primary goal. Your kind words truly motivate us to continue delivering exceptional service. We can't wait to welcome you back for another wonderful stay! Best regards, Team Kasa

Hi Alfredo,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Chanitra, We are thrilled to hear that you found Kasa FreeMoreWest Charlotte very clean, very secure, and reminiscent of home. It's great to know that our convenient location added to your positive experience. Your high recommendation means the world to us, and we can't wait to welcome you back for another exceptional stay! Best regards, Team Kasa

Hi Rokas,We are delighted to hear that Kasa FreeMoreWest Charlotte was exactly what you were looking for. Your satisfaction is our top priority, and we are thrilled that we can meet your needs perfectly. Thank you for choosing Kasa FreeMoreWest Charlotte for your stay. See you back soon!Best regards,Team Kasa

Hi julisa,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Nichole, We are thrilled to hear that your stay at Kasa FreeMoreWest Charlotte was one of the best you've ever experienced. Your kind words about the seamless checkout process, the cleanliness and spaciousness of the room, and the relaxing ambiance truly warm our hearts. It's wonderful to know that you enjoyed the great pool and workout area as well. We can't wait to welcome you back for another fantastic stay! Best regards, Team Kasa

Hi Armen, Thank you for acknowledging the newness of Kasa FreeMoreWest Charlotte. We look forward to welcoming you back on your future travels to the city! Best regards, Team Kasa

Hi Octavia, We are delighted to hear that you enjoyed the digital features and cleanliness of our property at Kasa FreeMoreWest Charlotte. At Kasa, we take pride in offering modern conveniences and maintaining high cleanliness standards to ensure a comfortable stay for our guests. Your feedback motivates us to continue providing exceptional service. See you back soon! Best regards, Team Kasa

Hi Janell, We're delighted to hear that you had a wonderful stay and that our property exceeded your expectations. Your kind words about the property amenities and its proximity to downtown mean a lot to us. We apologize for any inconvenience caused by the noise sensor being overly sensitive. Rest assured, we will immediately look into adjusting its settings to ensure a more comfortable experience for our guests in the future. Thank you for choosing us! See you back soon! Best regards, Team Kasa

Hi Paula,We are delighted to hear that you found our property cozy and well-equipped and that you enjoyed the comfort of the mattress. Your feedback regarding privacy is duly noted. We strive to provide a homely experience for all our guests and are thrilled that you had a great stay. The outside courtyard and patio seating are indeed wonderful spots to relax. We appreciate your detailed feedback and thank you for choosing to stay with us!Best regards,Team Kasa

Hi Kaylee,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Patrick,We are delighted to hear that your quick getaway to Kasa FreeMoreWest Charlotte turned out to be such a fantastic experience! Your detailed feedback on the spacious studio king room, its amenities, and the immaculate gym is greatly appreciated. We have noted your suggestions regarding the full-length mirror and towel hooks, and we will definitely take them into consideration for future improvements. We can't wait to have you back for another wonderful stay!Best regards,Team Kasa

Hi Brian,We are thrilled to hear that you found the property in excellent condition and encountered no issues during your stay. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us. It's feedback like yours that motivates us to continue delivering exceptional service.Best regards,Team Kasa

Hi Jarrell, We are thrilled to hear that you found our location at Kasa FreeMoreWest Charlotte to be great, with shopping and restaurants conveniently close by. Providing easy access to amenities is one of our top priorities, and we are delighted that you enjoyed your experience. Your kind words motivate us to continue delivering exceptional service. Best regards,Team Kasa

Hi Christian, We are delighted to hear that you found our communication, gym access, and the local community enjoyable during your stay. Your feedback regarding the property's odor is valuable to us, and we will take immediate steps to address this concern. Your comfort and satisfaction are our top priorities, and we're here to assist you every step of the way. Thank you for choosing Kasa, and we look forward to welcoming you back soon, aiming for an even better experience next time! Best regards, Team Kasa

Hi Sandra,We are delighted to hear that you found your stay at Kasa FreeMoreWest Charlotte absolutely perfect! It's wonderful to know that our location, offering a peaceful, clean, and homey environment near both the city and the countryside, met your expectations. Your kind words truly motivate us to continue providing exceptional experiences to all our guests. See you back soon!Best regards,Team Kasa

Hi Marc,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi Jennifer,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you had a great stay at Kasa FreeMoreWest Charlotte. We look forward to seeing you back soon!Best regards,Team Kasa

Hi Stephen,We are thrilled to hear that you enjoyed your stay with us and found the premises to be nice, clean, and quiet. Your positive feedback means a lot to us and motivates us to keep up the good work. We look forward to seeing you again soon and providing you with another exceptional experience.Best regards,Team Kasa

Hi Alicia,Thank you for your positive review of our property. We are delighted to hear that you found it very clean and secure. At Kasa FreeMoreWest Charlotte, we prioritize the safety and comfort of our guests, and we are glad that our secure features meet your expectations. We apologize for any inconvenience you faced in finding the correct building upon arrival, and we appreciate your feedback. Rest assured, we will take your comments into account and work on improving our signage to make it more visible. We hope to have the pleasure of welcoming you back in the near future.Best regards,Team Kasa

Hi Grady,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Julie,We would like to express our sincere gratitude to you for taking the time to share your wonderful experience at Kasa FreeMoreWest Charlotte! It brings us great joy to hear that our location was perfect for your needs. Our proximity to downtown allows our guests to enjoy the convenience of nearby attractions while still providing a peaceful retreat. We are thrilled that you found our accommodations to be clean and modern, creating a comfortable stay for you. Our gated area is designed to provide an added sense of security and we are delighted that you loved the feel of it. We understand the importance of clear communication and we are glad to know that our system made it simple for you to get answers or find what you needed. Thank you once again for choosing Kasa FreeMoreWest Charlotte, and we look forward to welcoming you back in the future!Best regards,Team Kasa

Hi Suzanne,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi julisa,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Timothy,Thank you so much for sharing your positive feedback about the layout of Kasa FreeMoreWest Charlotte. We are thrilled to hear that you loved it! Creating a comfortable and stylish environment for our guests is something we take great pride in. Your kind words are truly appreciated and serve as a motivation for our team. We can't wait to welcome you back in the near future.Best regards,Team Kasa

Hi Jessica,We're thrilled to hear that you had a great experience at Kasa FreeMoreWest Charlotte. Our team is dedicated to providing exceptional service and ensuring that all our guests have a wonderful stay. Thank you for taking the time to share your positive review, and we can't wait to welcome you back in the near future.Best regards,Team Kasa

Hi Monique,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi William,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Charlotte,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi Ayesha,Thank you so much for your lovely review and for choosing to stay with us twice in the last six weeks! We're thrilled to hear that you love our property.We appreciate your feedback regarding the light fixtures in the bathroom and kitchen. Please accept our apologies for the oversight in your recent unit. Cleanliness and attention to detail are crucial for us, and we're grateful that you brought this to our attention. Rest assured, we will address this immediately with our housekeeping team to ensure our high standards are maintained in every unit.Your comfort and satisfaction are our top priorities, and we're glad that this hasn't detracted from your overall positive experience with us. We look forward to welcoming you back for another stay, with the assurance of impeccable attention to all areas, including those you've kindly pointed out.Thank you again for your support and feedback. We can't wait to host you again soon!Best regards,Team Kasa

Hi Glenae,Thank you so much for choosing Kasa FreeMoreWest Charlotte for your first stay! We're thrilled to hear that you had a wonderful experience and that you fell in love with our place. Our team takes great pride in providing comfortable and stylish accommodations, and it's always rewarding to receive such positive feedback. We can't wait to have you as our guest again in the near future. Please feel free to reach out if there's anything else we can assist you with.Best regards,Team Kasa

Hi Sara,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa