Intown Suites Extended Stay Matthews Nc - Indian Trail

Property class: 2.5

Choose dates to view prices

Reviews

6.0 out of 10
Intown Suites Extended Stay Matthews Nc - Indian Trail provides laundry facilities and more. Guests can connect to free in-room WiFi.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Kitchen

Traditional Room, 2 Double Beds, Kitchen

Traditional Room, 2 Double Beds, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Upgraded Room 1 Queen

Upgraded Room 1 Queen

Upgraded Room 1 Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Studio, 1 Double Bed

Desk, free WiFi, bed sheets

Traditional Studio, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed

Desk, free WiFi, bed sheets

Traditional Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Double Bed, Roll-in Shower

Desk, free WiFi, bed sheets

Traditional Room, 1 Double Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Desk, free WiFi, bed sheets

Premium Room, 1 Queen Bed, Roll-in Shower

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Desk, free WiFi, bed sheets

Traditional Room, 1 Queen Bed, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Stallings, a neighbourhood in Matthews, is home to Intown Suites Extended Stay Matthews Nc - Indian Trail. Matthews Community Center and North Carolina Korean War Veterans Memorial are local landmarks, and travellers looking to shop may want to visit SouthPark Mall and Sweet Union Flea Market. Looking to enjoy an event or a game while in town? See what's going on at Bojangles' Coliseum, or consider a night out at The Rabbit Hole. Visit our Matthews travel guide
Map
12076 Stallings Commerce Drive, Matthews, NC, 28105

What's nearby

  • Kate's Skating Rink
    2 min drive - 3.7 km
  • Carolina Courts Indian Trail
    2 min drive - 3.0 km
  • Extreme Ice Center
    2 min drive - 4.3 km
  • Bowlero Matthews
    3 min drive - 4.0 km
  • Sportsplex at Matthews
    4 min drive - 3.7 km

Getting around

  • Charlotte Station
    21 min drive
  • Charlotte-Douglas International Airport (CLT)
    35 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Circle K
    3 min drive
  • Dutch Bros Coffee
    3 min drive
  • Cook Out
    3 min drive
  • Starbucks
    3 min drive

About this property

Intown Suites Extended Stay Matthews Nc - Indian Trail

  • Hotel located in Stallings
  • Intown Suites Extended Stay Matthews Nc - Indian Trail provides laundry facilities and more. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
  • A vending machine
  • Room features
  • All 121 rooms boast comforts such as air conditioning and separate dining areas, in addition to thoughtful touches such as free WiFi and dining tables.
  • Other amenities include:
    • Bathrooms with hydromassage showers and shower/bath combinations
    • 49-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, separate dining areas and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts

Frequently asked questions

Is Intown Suites Extended Stay Matthews Nc - Indian Trail pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Intown Suites Extended Stay Matthews Nc - Indian Trail?

Check-in start time: 2:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Intown Suites Extended Stay Matthews Nc - Indian Trail?

Checkout is at 11:00 AM.

Where is Intown Suites Extended Stay Matthews Nc - Indian Trail located?

Located in Stallings, this hotel is within 3 miles (5 km) of Carolina Courts Indian Trail, Kate's Skating Rink and Bowlero Matthews. Extreme Ice Center and Sportsplex at Matthews are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Intown Suites Extended Stay Matthews Nc - Indian Trail Reviews

6.0

6.4

Cleanliness

5.6

Amenities

6.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 12 out of 31 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a quiet location. Stores, Gas stations aren’t very far. The staff is very friendly. Give respect, Get respect.
Stayed 7 nights in Sep 2026
Verified review

6/10 Okay

Disliked: Amenities
I stayed in a Premium Room (renovated) at this property, for 10 days, as I was in Charlotte for work. First, the pictures supposedly representing this accommodation are by no means accurate. Understanding staging happens, but please don't be fooled by the pictures you see. The kitchenette is bare bones (I received 2 disposable plastic cups) as is the bathroom (there were 2 hand towels, 2 bath towels, and a small bar of soap). Be aware staff is only present from 11:00 until 19:00 Mon through Sat (with an after-hours phone number you can call if needed), and there is no housekeeping. When I asked if maintenance could come and take a look at my showerhead which only had 3 streams of water coming down, and broken off towel rack, no one showed in my 10 days there. One final point of feedback is that someone entered my room, without asking/telling me, while I was at work; I know this because when I returned furniture was out of place, the mattress and pillows had moved, and the temp. of my AC was lower than what I set it too. Didn't appreciate that. The location was so so - industrial and right off the highway (which was convenient). It was quiet, which was nice. You get what you pay for - you can't ask for much when paying $45 per night. Just be aware.
Stayed 10 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok place for someone who just trying to find a new home here
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo
Stayed 13 nights in May 2026
Verified review

10/10 Excellent

Clean room and lady behind desk was cool
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Need one in Monroe nc
Stayed 11 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 14 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Great
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 9 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shouldn’t charge people for a microwave terrible service
Stayed 13 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Terrible terrible. Rooms were horrible. Water was lukewarm. Roaches
Stayed 7 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated everything.
Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
From the first day we had an ungodly amount of bugs. My travel partner complained and was told by the night shift management/maintenabce
Stayed 14 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Hotel was questionable as far as safety and cleanliness. Does not appear as it did in the pictures
Stayed 7 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Staff & service
Paid for an entire month. In between homes and needed to find somewhere affordable because funds are limited. When arrived to property was told the place was already full and will receive a refund. Was already later in the evening and basically was homeless for a night. Would have found another place to stay if known was actually full. Waste of time. Waste of money.
Stayed 27 nights in Feb 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility does NOT look like the Internet pictures!! The first room that was assigned to me, a roach greeted me when I walked in. The sofa was stained badly. The 2md room assigned to me, the mattress was stained badly. I went out and bought a mattress cover. My neighbors had sex from 1- 3 am, then they mated their dogs from 3 - 5 am my first night. Luckily, I just happened to go to the front office on 8/30 to confirm my last day was on 8/31. I was told my last day was actually on 8/30. I had no idea, horrible communication. There was a caucasian male walking up and down the corridor with his pants down. It was apparent he was mentally ill. I didn't feel safe. I was so happy my time there was up and I was able to move on to my new location. Never again!!!
Stayed 24 nights in Aug 2025
Verified review

10/10 Excellent

Stayed 7 nights in May 2026
Verified review

6/10 Okay

Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Stayed 14 nights in Oct 2025
Verified review

6/10 Okay

Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025
Verified review

2/10 Terrible

Stayed 7 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025