Top Hotels Near Charlestown Family Activities Park in Charlestown from AU$80

"The staff was super helpful"

"Beautiful and clean hotel. Typical breakfast buffet with scrambled eggs, Yukon potatoes, bacon, sausage and pancakes, bread, oatmeal and toppings, a couple of fruit choices, and your choice of omelette. The staff was nice but not as warm and friendly as another hotel we called and went in to for lunch. The staff there checked on you and was willing to help. Valet parking is $45 and was quick and efficient."

"It was ok the staff was good prices for food was outrageous if you going to pay for meal you should get on they said Continental breakfast, but didn’t get one"

"Staff was not efficient in the English-speaking language"

"The room was very outdated and dirty. Our door kept getting stuck and would not open. It looked like the lock had been broken. The maintenance man said it was fine and just keep trying. Then said use the extra locks inside at night to make sure. The room had an awful smell to it. It was so bad it gave me a migraine. The toilet paper holder was broken. When asked to switch rooms we received an even older room with another strong odor. The air did not work in that room. When telling the front desk their response was okay. The carpets in the hallways had stains. Overall it was not a good experience."

"Rooms were clean and we got upgraded to a suite for not a lot more money. We ate at the Down One Bourbon Bar, and they were very short-staffed so we waited a long time for a server to help us, but once we were waited on the food and drinks were good."

"The most disgusting place I have ever been to in my whole life, starting with the pubic hair in the bathroom everywhere and found some pubic hair in the sheets of the bed, then the shower curtain had multiple rips and so did the curtains, the dresser draw was broken and i couldn't put my clothes in it, The staff did nothing, The manger threatened to call the cops and we paid $488 for 3 nights to be treated like this which was outrageous and the pool wasn't even nice."

"The staff was friendly, and the place was clean. Since we only stayed for the night, we didn’t use any of the kitchen amenities. They had a full-size fridge, so you could make homemade meals. Sam’s Club and Walmart were just down the street, providing easy convenience."

"Excellent location and clean hotel!"