Search Chalets in Charlemont

"It was great! "

"When we arrived we were hit with a $150 hold for incidentals but were told we could not get a receipt for it or one at checkout. We pay housekeeping fees yet the room instructions state to remove linens and used towels and place them in the tub before leaving. If i wanted to do housekeeping I'd stay home. Upon removing the pillow cases I saw a pillow stained with yellow streaks and dried blood. I immediately brought it to the front desk. The only thing said was "sorry about that" I was disgusted. The fact that you pay for 2 nights/3 days but cant check in til 4 p.m. and gave to check out at 10 a.m. is a scam. 2 days lost that I paid for. The room itself was nice though the door was very hard to open and close. Just overall disappointed. For the money I will go where you at least get a continental breakast. "

"We really enjoyed the layout of the property and proximity to MASS MOCA. Hotel was a little loud due to the rooms being in a older houses with wood floors, so we were up a bit earlier than we hoped. Overall we had a nice one night stay. "

"Everything was great!"

"Staff was very helpful. Rooms were great. Unbeatable location for Williamstown (especially if you’re in town for an athletic event at Williams). Really solid breakfast with friendly and attentive wait staff. Only minor complaint is that the WiFi is not great. Other than that it was a perfect stay."

"The room had very inadequate seating in the room. Only 2 small chairs and no couch. Not comfortable. Other than that it was OK."

"Room smelled horrible. We had to buy an air freshener "

"Super clean, great coffee spread for breakfast. I really enjoyed my stay."

"Issues with key cards from numerous people that night."