Chapel Hill Hotels, Akron

"Our stay at the Comfort Inn Cuyahoga Falls was average. All of the staff and people at the front desk were very pleasant and helpful. The lady working in the breakfast area in the morning was doing an outstanding job keeping up. The hotel itself and the rooms are not new and showing some age. Our room had a very bad smell- kind of like wet towels. There was a pool party happening while we were there, so kids were everywhere and playing on the staircase every time we went up or down. Definitely not a quiet atmosphere. Not the best experience, but also not the worst."

"Great little Inn. We loved the building, the room and the restaurant/tavern. The staff was helpful and friendly. My only complaint is we were waiting for people to leave the fireplace area so we could sit there and have a drink. We finally got the opportunity and the owner of the end came over and asked us to move so if someone else could sit there. Very disappointing! We had looked forward to sitting there to enjoy a drink and conversation, so it was a very rude to ask us to get up so that another group of people could sit there. Maybe he could’ve offered us a drink or something to thank us? Just felt very rude and we were so disappointed in that."

"Roaches. Room was humid, sticky and the sheets smelled like man sweat. The staff was nice."

"The staff was super friendly and helpful, breakfast was tasty, dinner was great too. Loved the views of the river from the restaurant. It was surprisingly quiet for hosting a wedding that evening, and because of how busy it was for the Rubber Duck Festival! We didn't use them, but the pool and the exercise room both looked great. The location was walkable and fun for lots going on this weekend!"

"Clean rooms, warm pool, great breakfast & friendly staff!"

"Very friendly staff, great rates and a walkable location."

"Pool very small- compared to picture "

"Very clean and comfortable! Highly recommend!!"

"First and foremost the property looks nothing like the pictures. The beds were worn out and extremely uncomfortable to the point we ended up not staying the last night. The beds were so bad that one bed was hard as a rock and the other was so worn out it had a giant dip in the middle that me and my wife kept sinking into. The room was run down to the point base boards were falling off in the bathroom. The staff was friendly and helpful but this hotel is in serious need of a remodel and upgrade. I’m still trying to get my money back for the last night but the hotel said they would not refund me and I needed to talk to the company I booked it through."