Reception
Check availability

Reviews of Empark Grand Hotel Changsha

5 out of 5
Empark Grand Hotel Changsha
No 199 Jintai Road, Kaifu District, Changsha, Hunan

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 25 reviews" "
Rating 8 - Good. 13 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Chinese business hotel
Nice hotel if you stay in executive room. No bar and only 2 restaurants-one being a buffet. Hard to find someone who speaks English, but overall good stay.
Stayed 3 nights in Jul 2018

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

8/10 Good

Shamsi Sami, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from the centre
No Wifi in the rooms, No Western breakfast, Location is bad, Poor in English language.

8/10 Good

San Diego Steve, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on the river. Close to shopping
I stayed 2 nights here. The hotel is on the river with nice views. You can walk to restaurants and shopping. The one fault i have with the hotel is a lack of wifi throughout the facility.

8/10 Good

shawn, Philly, Pa.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel for tourist that don't know the langue
I really enjoyed my stay at this hotel, if there was anything that I thought I wanted to do, the staff would research the info, and find all the details to make it happen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value

10/10 Excellent

Gary, Glendale Ca.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to China
The hotel was exceptional, beautiful room with a great view. The food was great and the service that was offered was the absolute best. I would stay at this hotel again and recommend it for all.

10/10 Excellent

Jim, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Businessman's oasis
I have traveled quite a bit internationally. I am always cautious of a Hotels' star rating.This hotel surpassed every expectation. The room was a very modern design and very well maintained. I chose and executive suite was not disappointed. Everything was simply superb from the bed linens to the rainfall shower head. I found the food quite well prepared and very reasonable. There was a nice modern mall within walking distance which also housed a Cinema.

10/10 Excellent

darrell, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Affordable; Service: Outstanding; Cleanliness: Delightful; Restaurant is fabulous, all the facilities world class, not to be missed

8/10 Good

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful mini vacation!
The hotel was great! The bathroom is absolutely the best! We are currently living in Changsha. Our apartment only has a shower. The soaking tub was wonderful. The hotel is in a newly developing area so taxis are a problem. Also, we would have enjoyed more Western items on the restaurant menus. Very good service throughout.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Traveler 99

Liked: Cleanliness, staff & service, room comfort
Number 1 hotel
The hotel is beautiful great room and fantastic big bedroom and bathroom. The food was great and ate there almost everyday. They help with everything and treat guests wonderful

10/10 Excellent

Matthew, San Antonio, TX

Liked: Cleanliness, staff & service, room comfort
Great Place to Stay
This is a wonderful hotel to stay in. A 5-star hotel, it has plenty of amenities available. There is a Japanese restaurant, Chinese restaurant, and cafeteria within the hotel, along with a business center, lounge, spa, swimming pool, gym, and massage parlor. The hotel is about a 30 minutes taxi ride from the airport. The staff is very friendly, and most seem to speak English well. I did have trouble with the room service staff; their English was limited on some food items. The room (a Superior Room) was very spacious with an entry, desk area, king-sized bed and large bathroom with a full bath and separate shower. The TV had 3 channels in English. The hotel is very close to downtown, and there is a lot to do in the immediate area. Overall, this is a great place to stay at a reasonable rate.

8/10 Good

Jorge, Sao Paulo, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice
It´s a very good choise, very clean, very good hotel. Next time I will go there again

8/10 Good

Kent, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

KUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Namhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편하고 깨끗한 호텔
너무 편안하고 깨끗했습니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
雖然的士不太多，但是透過酒店禮賓部可以很容易搭到車

8/10 Good

Heather, 台湾

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
江边景色很美的饭店
除了交通比较没那麽便利之外, 其他都非常好, 饭店临着江边, 风景很好散步很舒服 饭店设备也很齐全, 就是免费的东西不多, 几乎都要付费使用 房间很大很干净也很舒服, 浴室非常漂亮, 可以一边泡澡一边看风景 下次还会想住这里

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一切都好，只是离景区较远
客房宽敞舒适，设施齐全，窗户正对湘江，只是位置上不如另一个金源大酒店

8/10 Good

Sundin, Deisenhofen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool in revision
50 Minuten mit dem Taxi von Changsha Nan (Süd). Pool wurde renoviert, ohne das dies im voraus angekündigt wurde.

8/10 Good

商務旅客, 香港

Liked: Cleanliness, property conditions & facilities, room comfort
入住感覺良好
酒店環境不錯，房間很大，走十分鐘左右有個商埸，地點較遠，房間舒適

4/10 Poor

ビジネス客

Disliked: Property conditions & facilities, room comfort
団体客には好都合。
ビジネス客として利用したが、市街地から遠い。タクシーも手配してくれるが、ドライバーによっては、とんでもない目にあうので注意が必要。ホテルの部屋は広いけれど、問題が多いと感じた。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort