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"No we have sity"

"No"

"The main pool was very large. Although it was spring break, the pool was not overly crowded. The staff at the bars worked extremely hard to make sure they served the drinks fast. The buffets were always fully stocked with various options. The night restaurants were great about accommodating your party even though reservations were not allowed. I enjoyed the daily workout classes. Very fun and various classes. There were stores onsite that you could get medicine and snacks at practically anytime. I can’t say enough how hard the staff worked to make sure they were accommodating. Oh, the day parties were crazy fun. "

"Check in was great especially Brenda at the front desk. She’s very accommodating. Room was very nice with an ocean view. Liz, Nelson, and Angelo at the restaurant and Allan at the bar were great. We were disappoint with the following reasons: 1. We didn’t get housekeeping service after our first night despite having the sign that said between 8am-3pm. We came back at 4pm and ended up asking for fresh towels. 2. Some towels smelled damp. 3. We asked for dental kits during the evening but it did not come. We had to request again the next day. 4. No laundry bag given to put our wet clothes and asked for plastic bag instead and was given 2. When asked for more since it was small, staff said they can only provide 2. Given that we paid a lot. 5. Restaurant reservations. We stayed for 5 nights and can only book 2 reservations. I asked front desk and they said to just ask the staff at the restaurant for walk ins. Went to 2 restaurants and they don’t allow walk ins. When I told front desk, they sent me the next day to the staff that manage the app. When I talked to the person, they told me to come back the next day. I just decided that there’s no point coming back since we are leaving the next day. We were very disappointed that my friends and I weren’t able to have dinner together in one of the restaurants since we only have 2 nights altogether. "

"More "

"Too crowded "

"My husband I enjoyed our 7 days of pure bliss. The food at the buffet was just looked fresh and appealing. You could tell it was sitting there all day. Our favorite restaurant was the Krystal first and the black and white. The rooms were grand and we had amazing view of the pool and beach. It would’ve been nice if the beds were true king not two doubles pushed together. The hotel is very grand feel very regal. Loved the art deco bar, the pools were awesome. The beach the beach was better than isla mujeres. Coming back for sure."

"Extremely convenient only walking distance to the airport arrivals and departures. Staff was extra courteous and on top of everything English is not a problem at all. Almost everyone from the staff could speak "

"Perfect!"