Holiday Homes in Celorico de Basto

"Was very impressed with this hotel very clean and comfortable and staff very helpful. Location was excellent. Loved the set up for breakfast, would highly recommend. "

"I had made the booking for two rooms for a business trip, unfortunately plans changed due to a family bereavement, the app would not allow me to change the booking dates, I contacted the Hotels.Com contact centre and explained the situation, they attempted to call the property as the revised dates I required were available. The hotel front desk did not answer and the contact centre advised they will ensure the date will be changed for both rooms, I received an email confirming the change was made after they made contact with the hotel front desk two days later. I then kept receiving emails asking how my check in was on the original dates which I asked to be changed, worried I called the contact centre again, they reconfirmed the dates were amended for both rooms. Upon arriving to the property, the hotel advised they only made a change to one of the booking dates and classified the second booking as a "No Show" for the original dates. I had to waste another hour explaining the situation, providing email confirmations and evidence. This was not acceptable as it took one hour to attempt checking in with both rooms which were already prepaid. I was advised by the duty manager to take the matter up with Hotels.Com - very poor experience..."

"Breakfast was excellent, weather was to cool to use the pool"

"It was a great place to stay. Up on the side of a hill looking down on the Douro river. Beautiful room and spacious bathroom. We had a balcony with our room. The hosts were great and knowledgeable of things to do. Great breakfast in the morning. Even had a decanter of port wine for tasting. Definitely would stay again."

"The property was perfect. Rooms are modern, plenty of space and well kept. The pool, gym and spa were excellent. The wine tasting experience was great and plenty of options that suit what you are looking for, especially if you have a budget. Staff were friendly and helpful. This was my second visit and it did not disappoint."

"What a fantastic place! Location is great. Room was very comfortable. All staff was pleasant and helpful. Breakfast provided lots of variety. "

"one the finest hotels we have stayed at. The food was so tasty, and the chied accommodated our dietary needs of kosher in the most professional way. the level of service was outstanding overall. we did the yoga experience which I would recommend to first timers and the most avid fans. enjoy it is a great hotel"

"Check in was great, with a welcome glass of Port. Breakfast was perfect every morning with plenty of options and very scenic views. Room was little dated and the area itself is secluded. If you’re looking for that, than this is the spot. The highlight of the trip in Douro was the wine tour about an hour away. Beautiful area beautiful resort. "

"Very good "