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Reviews of Days Inn & Suites By Wyndham Coralville /iowa City

3 out of 5
Days Inn & Suites By Wyndham Coralville /iowa City
704 1St Ave, Coralville, IA

Reviews

6.8
Rating 10 - Excellent. 205 out of 1002 reviews" "
Rating 8 - Good. 321 out of 1002 reviews" "
Rating 6 - Okay. 215 out of 1002 reviews" "
Rating 4 - Poor. 150 out of 1002 reviews" "
Rating 2 - Terrible. 111 out of 1002 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Valencia, Iowa City

Travelled with partner
Disliked: Cleanliness, amenities
The Days Inn is not what it used to be. The AC in my suite didn’t work well. The chair in the In the lower common area of my suite looked sooooo filthy. They should just throw it away. Water stains in the ceiling. It was icky. I’ve been going to this Days Inn since 2011 but this year it has fallen off.
Stayed 1 night in Jul 2020
Response from Chuck on 12 Aug 2020
We are sorry to hear about your stay. We are temporarily closed down for renovations until further notice as we are in the process of making improvements to the property to ensure a superior experience for all of our guests.

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
Toe Jam
Got to our room after a very long drive, got a Jetted Tub room. As soon as we entered the room it had a weird smell, we thought it was just because of the air not being on. Explored the room for a few minutes, thought it was awesome it had a loft bedroom and the jetted tub up there. Turned one of the switches on to start filling up the tub and I had to leave the room due to the overpowering smell coming from the tub. The best I can explain it is the smell of Toe Jam x10000000. The rest of the hotel stay was okay once we switched rooms definitely not somewhere I would stay again.
Stayed 1 night in Jul 2020
Response from Chuck on 12 Aug 2020
We apologize for your experience. We have forwarded your concern with our maintenance team to ensure this gets taken care of and we hope for another opportunity to serve you better.

6/10 Okay

Adrienne

Business traveller
Stayed 2 nights in Jul 2020
Response from Chuck on 26 July 2020
Thank You for your rating!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Chuck on 23 July 2020
Thank You for your rating! We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
len and comfortable
Clean and very comfortable
Stayed 1 night in Jul 2020
Response from Chuck on 13 July 2020
Thank You for your Valuable Feedback! We hope to welcome you again soon!

10/10 Excellent

Dan, Pennsylvania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was clean and comfortable. I would highly recommend staying here.
Stayed 1 night in Jul 2020
Response from Chuck on 9 July 2020
Thank You for staying with us and putting in a good word for us! Stay Safe and We hope to welcome you again soon!

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Chuck on 3 July 2020
Thank You for your review!

4/10 Poor

NomadNach, Central PA

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Oldest hotel around, with the smell and decor to show it. Room was damp.. smelled like an old church if it had an indoor pool. Paper thin walls, with every other rooms farts as white noise.
Stayed 1 night in Jul 2020
Response from Chuck on 3 July 2020
We are sorry to hear about your experience. Yes this is an old hotel, but we do our best to keep it in good shape and we regret you didn't feel that way. We would be happy to know the room number you were in so that we can investigate further and rectify where needed.

6/10 Okay

Bertha

Business traveller
Stayed 5 nights in Jun 2020
Response from Chuck on 2 July 2020
Thank You for your rating. We hope to see you again soon!

2/10 Terrible

Jamesmortimer, Corrolvilleviows

Travelled with family, Business traveller
I can’t believe they could not do better than a breakfast in a brown bag. There are items on the market that r pre-packet in sterile wraps that would have been better than a Grenolla bar. R U Kidding Me? What an insult.
Stayed 2 nights in Jun 2020
Response from Chuck on 3 July 2020
We are sorry you feel this way. We are following the Flex Breakfast Program mandated by our Brand Standards keeping the Ongoing COVID-19 Situation in mind and therefore are providing what we can as well as keeping the safety of all of our guests in mind.

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2020
Response from Chuck on 6 July 2020
Thank You for your rating

2/10 Terrible

Sydney

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

8/10 Good

Tom, C/S Co.

Business traveller
Liked: Cleanliness, staff & service
Have stayed before there, will use again as I travel East for business often.
Stayed 1 night in Jun 2020
Response from Chuck on 30 June 2020
Dear Tom, Thank You for staying with us and taking time to share your valuable feedback! Stay safe and we hope to welcome you again soon!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We checked into the hotel and when we got to our rooms we saw bedbugs all over the bed. We checked out right away and the hotel refunded us.
Stayed 2 nights in Jun 2020
Response from Chuck on 27 June 2020
We are sorry to hear about your issue. We will investigate further into this issue and get it resolved ASAP. We hope for another opportunity to serve you better.

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020
Response from Chuck on 19 June 2020
Thank You for such an Awesome Rating!

2/10 Terrible

Natalie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Chuck on 18 June 2020
We are sorry that you gave us this rating! We hope for another chance to win your business

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2020
Response from Chuck on 15 June 2020
Thank You for the Awesome rating of 5/5!

10/10 Excellent

Mariha, Iowa city Iowa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room I will always come here and I would recommend my friends and family to come here everyone was nice I love the energy and how clean the place was
Stayed 1 night in Jun 2020
Response from Chuck on 15 June 2020
Dear Mariha, We Greatly Appreciate you regularly staying with us as well as taking time to share such a Wonderful Feedback! Stay safe and we hope to welcome you again soon!

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The staff was great on upgradi g ... When i first arrived the room was not what i wanted but they upgraded to better
Stayed 1 night in Jun 2020
Response from Chuck on 8 June 2020
We are sorry to hear you didn't get what you've expected and glad to know the staff was able to get you upgraded. We hope for another opportunity to serve you better.

6/10 Okay

Ken

Stayed 1 night in May 2020
Response from Chuck on 6 June 2020
Thank You for your rating!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Adult male
Stayed 1 night in Jun 2020
Response from Chuck on 5 June 2020
Thank You for rating us 8/10!

10/10 Excellent

Madine

Stayed 2 nights in May 2020
Response from Chuck on 15 June 2020
Thank You for such an Awesome Rating!

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020
Response from Chuck on 1 June 2020
Thank You for rating rating! Stay safe and come see us again soon!

8/10 Good

Kimberly

Liked: Staff & service, property conditions & facilities, room comfort
Birthday
Overall the stay was nice, locally!!!
Stayed 1 night in May 2020
Response from Chuck on 29 May 2020
Dear Kimberly, Thank You for staying with us and taking time to share your valuable feedback! Stay safe and we hope to welcome you again soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Experience
Overall the room was so gross that we decided not to stay and went to a different hotel. Walking into the building there was a bad smell. We assumed at first it was just from being used less during COVID, but upon entering the room the smell only increased. The room itself had a large black stain on the carpet, as well as brown stains all over the couch. In addition, the bed headboard was covered in dirty handprints. Finally, the room boasted a tub separate from the bathroom. This was set into tile whose grout was blackened and there were numerous stains inside of the tub itself. The room also had no windows, and few lamps, which did not help with the overall experience.
Stayed 4 nights in May 2020
Response from Chuck on 26 May 2020
Dear Guest, Please accept our apologies for not meeting your expectations. We strive hard for Guest satisfaction as its our Top Priority. If you had brought this to our attention we would've been more than happy to do everything possible to make your stay enjoyable. Kindly let us know the room you were in so we can further investigate and we will make things right to ensure a superior experience for all of our guests. We hope for another opportunity to exceed your expectations.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Friendly staff and convenient to UIHC.
Stayed 2 nights in May 2020
Response from Amber on 23 May 2020
Thank you for the great review. Have a wonderful day and hope to see you again soon.

8/10 Good

Chris

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2020
Response from Chuck on 21 May 2020
Thank You for your rating! Stay safe and we hope to see you again soon!

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The handicapped room is what we were given, because the regular room wasn't available. It was clean enough, little things were not clean, didn't mind that so much. The bed is very uncomfortable. When you're laying down, the mattress collapses to the middle on one side. It's even worse when you have two people sharing the bed.
Stayed 1 night in May 2020
Response from Chuck on 20 May 2020
We are very sorry to hear about your experience. To ensure a superior experience for all of our guests we have upgraded all of our rooms with Brand new Mattresses so we are very surprised and sorry to know you were not comfortable with the bed. We will investigate further and take care of this. We hope you will provide us another opportunity to serve you better.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a king room and was put in a queen size room. Even though I had prepared online.i was not informed on this until I got into the room. I called the front desk and asked about it and they tried to tell me that it was an upgrade.... I should have had some of my payment refunded.
Stayed 2 nights in May 2020
Response from Chuck on 20 May 2020
We are sorry to know about your experience. Kindly let us know your reservation details so we can investigate further

4/10 Poor

Verified traveller

Stayed 2 nights in May 2020
Response from Chuck on 20 May 2020
We would like to know the details for this rating so we can investigate further.

8/10 Good

Jong Ho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Chuck on 4 May 2020
Thank You for rating! Stay Safe!

4/10 Poor

KarTenia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The Bathroom Was Extremely Small, The Lock On The Dior Was Broke And My Family And I Have Bed Bug Bites!!!
Stayed 2 nights in Apr 2020
Response from Chuck on 30 Apr 2020
Dear Kartenia, We are sorry to hear about you experience. We were not reported of any issues during your stay. But we value your feedback and we inspected your room for Bed bugs and did Not find any. For future stays We request you to kindly inform us During your stay for any issues so we can Offer you the best solution possible on the spot. We hope you will provide us another opportunity to serve you better

2/10 Terrible

Lyndi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience Ever
So I came to stay at Days Inn due to my husband getting into a horrible car accident and was in the ICU at Iowa City Hospital, and I wanted to be close since I can’t be with him due to the COVID-19 pandemic. Well upon arriving into the room I noticed something sticky splattered all over the floor, then something smudged all over the table and counter, remote control didn’t work and the refrigerator didn’t work as well! I cleaned the whole room with disinfectant wipes and spray to just feel better about staying there and they never offered me another room or anything! This was already a very tragic experience for me and then to stay in a place I did not feel comfortable was even worse! I would like a full refund or aun up-credit for a nicer room/different hotel for later this week or weekend when I have to return to Iowa City to see my husband and transport him home! Can you please help me with this! Thanks!
Stayed 1 night in Apr 2020
Response from Chuck on 30 Apr 2020
Dear Lyndi, We are sorry to hear about your experience. We do remember you reporting some issues in your room and you were offered options to either come to your room to fix them OR move you to another room. You said you would let us know and then we never heard back from you. We have also investigated and rectified the applicable reported by you to ensure a superior experience to all of our guests. We hope you will provide us another opportunity to serve you better.

6/10 Okay

Amber

Business traveller
Stayed 4 nights in Apr 2020
Response from Chuck on 23 Apr 2020
Thank You for your rating!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used this property before, always clean and quiet. Will use again.
Stayed 1 night in Apr 2020
Response from Amber on 21 Apr 2020
Thank you for the kind words and continuing to stay with us. Have a wonderful day and hope to see you again soon.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on easy off of the highway convenient locations in the stores around nice clean hotel in rooms pleasant staff will stay again if come by again.
Stayed 1 night in Apr 2020
Response from Chuck on 18 Apr 2020
Dear Valued Guest, On behalf of my team I'd like to Thank You for taking time to share such an Awesome Compliment! We hope to welcome you again soon!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a lot of offer. Pools hot tub and breakfast. The service was limited do to covid-19 but the management made it work. Will stay at this property again. Great value for the money with dining near by
Stayed 2 nights in Apr 2020
Response from Chuck on 17 Apr 2020
Dear Valued Guest, On behalf of my team I'd like to Thank you for taking time to share such a valuable feedback! We are delighted to know you've found our Hotel a Great Value for your money. Stay safe and we hope to welcome you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020
Response from Chuck on 17 Apr 2020
Thank You for rating us 5/5!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is wonderful, great hotel for the price. Thanks!
Stayed 1 night in Apr 2020
Response from Chuck on 16 Apr 2020
Thank You very much for staying with us and sharing your feedback! Stay safe and We hope to welcome you again soon!

10/10 Excellent

Lisa, Moline

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The property was clean, staff were very friendly and the price was very reasonable.
Stayed 1 night in Apr 2020
Response from Chuck on 10 Apr 2020
Dear Lisa, Thank You for taking time to share such a wonderful feedback! Stay safe and we hope to see you again soon!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2020
Response from Chuck on 8 Apr 2020
Thank You for your rating!

6/10 Okay

Douglas

Disliked: Property conditions & facilities, room comfort
Bad night
Broken bed kept falling out of it
Stayed 1 night in Mar 2020
Response from Amber on 28 Mar 2020
We want to apologize there was an issue with the bed Douglas, we are looking into this right away. We are currently updating our property with new beds, we do hope you will give us another chance to earn your business back.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appropriate services
Internet reservations make it easy for checking in without much personal interaction. Desk clerk was efficient and helpful. Take away breakfast choices were well thought out and appropriate.
Stayed 1 night in Mar 2020
Response from Amber on 22 Mar 2020
Thank you Steve for the feedback and wonderful rating. Have a great day and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Amber on 19 Mar 2020
Thank you for the wonderful rating. Have a great day and we hope to see you again soon!

10/10 Excellent

Okwera, Arizona

Liked: Staff & service, amenities, property conditions & facilities
Everything was great and I liked they way they treated
Stayed 4 nights in Mar 2020
Response from Amber on 19 Mar 2020
Thank you for the great rating Okwera. Hope to see you again soon. Have a wonderful day!

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
punked?
We drove over 90 miles to this hotel that we had booked a week prior only to get there and have them tell us the room we booked was not the room we would get. The pool was out of order and we were led down cold damp hallway after hallway to a room that stunk of cigarette smoke and mold. It looked like something out of a scary movie and definitely not like the pictures of the room I wanted. We ended up having to drive to find another hotel.
Stayed 1 night in Mar 2020
Response from Chuck on 16 Mar 2020
Dear Erica, We are sorry to hear about your experience. We are diligently working on the pool to get it back in order and have discussed your concern with our team to ensure a superior stay for all of our guests. I hope you will consider giving us another opportunity to rectify the error during your previous stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Chuck on 16 Mar 2020
Thank You for such an Outstanding rating of 10/10!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Chuck on 9 Mar 2020
Thank You for your rating.

10/10 Excellent

Jared, Council bluffs

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. Will stay again when we go to our next game!
Stayed 1 night in Mar 2020
Response from Chuck on 9 Mar 2020
Dear Jared, Thank You for taking time for such an Awesome feedback! We hope to welcome you again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a gas station and an excellent Mexican restaurant.
Stayed 1 night in Mar 2020
Response from Chuck on 9 Mar 2020
Thank You for such an Awesome review! We hope to welcome you again soon!