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Zerenity Hotel & Suites

3.0 star property
Travelers can savor local dishes at the on-site cafe before exploring the peaceful garden, then return to find attentive staff ready to assist at the front desk.

Choose dates to view prices

Zerenity Hotel & Suites combines the best of Cebu with practical amenities like a grocery store and the on-site Zen Cafe. Enjoy a garden for quiet moments, complimentary self-parking, and daily newspapers. Guests consistently praise the helpful hotel staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
The current price is AU$55
includes taxes & fees
29 May - 30 May
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About this property

Zerenity Hotel & Suites

  • Hotel near SM City Cebu
  • Located close to Cebu International Convention Center and Casa Gorordo Museum, Zerenity Hotel & Suites provides a corner/local shop, a terrace and a coffee shop/cafe. Be sure to enjoy a meal at Zen Cafe, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • You'll also find perks such as:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a 24-hour front desk and meeting rooms
    • A banquet hall, luggage storage and a TV in reception
  • Room features
  • All guest rooms at Zerenity Hotel & Suites include perks, such as fireplaces and premium bedding, in addition to amenities, such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and bidets
    • Electric kettles, daily housekeeping and desks

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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for PHP 1150.0 per night.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 600 per vehicle (one-way)
  • Rollaway bed fee: PHP 1150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Zerenity Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Zerenity Hotel & Suites?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Zerenity Hotel & Suites on 29 May 2026 start from AU$55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Zerenity Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Zerenity Hotel & Suites?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Zerenity Hotel & Suites?

Checkout is at noon.

Does Zerenity Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 600 per vehicle applies.

Where is Zerenity Hotel & Suites located?

Situated in the business district, this hotel is 1 mi (1.6 km) from Cebu International Convention Center and 2.1 mi (3.3 km) from SM City Cebu. Casa Gorordo Museum is 2.9 mi (4.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

7.0

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 39 out of 131 reviews
Rating 8 - Good. 49 out of 131 reviews
Rating 6 - Okay. 29 out of 131 reviews
Rating 4 - Poor. 11 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

Reviews

Verified

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, amenities
Staff was amazing..hotel was great...
Stayed 5 nights in Jan 2026
Verified

8/10 Good

R'

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient for tourist and locals
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Near IT Park

Good location and great value for your money.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Elwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
It's a budget hotel. great location. immediate surrounding area is not the greatest. staff is friendly and helpful
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

AUGUSTO

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and Staff & Service are Excellent. Dining and Transportation are very accessible. Most importantly, it's affordable.
Stayed 15 nights in Nov 2023
Verified

10/10 Excellent

Timothy Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
Stayed 10 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great

Amazing man receptionist He was so kind Weak Wi-Fi connection
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Paul Jazon

Liked: Cleanliness, staff & service, property conditions & facilities
I love that there's a 7-Eleven right next to the hotel.
Stayed 5 nights in Nov 2023
Verified

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, amenities
Couldn’t turn off tv all night
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Service

Good Job to Sir Jay-R and another Sir JR! Kudos too to the staff at the resto (breakfast). Best customer service, thank you!
Stayed 1 night in May 2023
Verified

6/10 Okay

William

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Disappointed....

No hot water for shower. Toilet flush is seldom fail or repeatedly do so it will flush. Remote TV is not working.
Stayed 3 nights in May 2023
Verified

4/10 Poor

Mydel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion. There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it Bathroom towel and bathroom rug is also dirty. No hygiene Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself The key card is not working, we need to always use manual keys to open the room. I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them. so we end up we check out early and move to other hotel to stay. I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season. Overall experience is bad and dont pass the basic requirement for accomodation
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean simple room, great staff!
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごせました！予約のときは騒音がちょっと心配だったんですが、実際に滞在してみると全然問題なし。スタッフの方もみんな親切で、歩いて3分くらいでレストランがたくさんあって、とても便利でした。Wi-Fiも快適で不自由なく使えました。
Stayed 10 nights in Aug 2025
Verified

4/10 Poor

Masako

Disliked: Staff & service
スタッフはフレンドリーだったが、デポジットが2000ペソだったが、返却時は1000ペソしか預かっていなかったと言われた。部屋のカードキーの扱いも雑でしばらく見つからなかった。
Stayed 5 nights in Aug 2024
Verified

6/10 Okay

Yuji

Liked: Staff & service, amenities
Disliked: Cleanliness
まぁまぁかな
Stayed 1 night in Jul 2024
Verified

8/10 Good

CHULHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서비스 굳

자주 이용하는 호텔로서 위치 및 서비스에 만족합니다.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed numerous times over the past year, it’s my favourite for location, price, excellent staff service
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

RT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fairly nice neighborhood and lively atmosphere. Not too crowded.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

BONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit to the hotel and the #1 reason I love about this place are the Staff. Then you have the cleanliness of the room, and super close to IT Park (where everything is happening). The shower definitely needs an upgrade to make them all "rain shower" and an even distribution of hot and cold water. Wi-fi connections needs to be improved vastly because I do a lot of business online while on vacation. May I also suggest to have a 2 station internet cafe that are connected to a high-speed internet cable, again for tourists who does business online while on vacation. Over all, because of the Staff, Management, and tidiness of the room I'll give this place a 4 star! You can be on the bank that I will be back here next year!
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Antonio

Liked: Staff & service

Hotel room not as described.

Not happy with my stay, and I left my amenities in the room hotel did not even bother to info me upon checkout.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

KOJI

Liked: Staff & service, property conditions & facilities, room comfort

セブは水圧と電波が…

シャワー　水圧が… お国の問題なので仕方ないけど… メンテナンス呼んで対応して貰いましたが水がかなり弱かったです。 その他は何の問題もなくセキュリティーの人もいるし安心でした。
Stayed 5 nights in Oct 2019
Verified

8/10 Good

信一

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新しい綺麗なホテル

シャワーの水圧も良く、温水が水に変わる事もなかったのがとても良かった。朝食も混んだつすること無く美味しくいただいた。ただメニューが少なく感じるが、この金額では妥当である。正面の道路側は景色は良いがうるさいため、裏の民家側の部屋に変更してもらい、静かであった。ただ、この地域はI Tパークなので、夜でもざわざわとしているのは仕方が無いと思います。
Stayed 7 nights in Oct 2019
Verified

6/10 Okay

Maria

Disliked: Staff & service, property conditions & facilities
When we were on the way up to our rooms, we had a hard time operating the elevator and the staff who heard us did not bother to help us. Security guard was the one who helped us. When we went to our room, the air conditioner was not working properly and when we asked if there was another room we could move into even if we had to upgrade to a higher accomodation, the front desk personnel Jasper (he would not give us his full name) put us on hold for a long time then was snarky when we put in our request. To top it off, the toilet did not flush. The front desk personnel was not helpful and was in fact downright rude. The morning front desk staff were friendly and accomodating. That Jasper Ian Sericon and the condition of the property needs to be attended to.
Stayed 1 night in Sep 2019